Amazing place. Beautiful and staff so friendly. Would love to go back
I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
Property was great for kids and had lots of stuff to do. Food was ok, main buffet was a little chaotic and tough to navigate at times.
The outdoor hot tub was the best ever, never saw one like it. Check in was easy shuttle to airport on time and food excellent.
On 14/02/20 returned to my room that night to find a book and a packable fan missing. I had read the book the night before and we were gone all day. The only ones on the room...us and cleaning. All the years I traveled I've never had anything missing until now. I also twisted my ankle on the uneven ...
The service was phenomenal especially Irma in the punta vista bar and Joel our butler
I liked its amenities. I wish it was a little closer to the downtown night life
Property was super clean and staff was always pleasant. On checkout day our flight was not until 10:00pm. They allowed for us to enjoy the facility until we were ready to leave. They stored our bags and we just used or debit card for any purchases at the beach or pool. Before we left to airport, ...
Our trip was better than expected. The rooms and resort were very clean. Our food and drinks were all wonderful. The service was excellent everywhere we went. We were well taken care of. Some of the fixtures in the room are showing their age and cheap quality, but that is to be expected from a resort ...
I loved that you could get food at any time. All the wait staff is extremely attentive.
Great amenities, excellent service, beautiful and pristine hotel
Everything was easily accessible, pool with an ocean view and swim up bar...what else could one want?
Bar service at the beach was outstanding. Extremely attentive and very helpful.. we didn’t have to find them they were always right there making sure we had everything we needed.
Staff was great. Javier took great care of us! The food was good and Cancun was beautiful
Incredibly friendly staff, delicious foods, fantastic beach
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