The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
Amazing place. Beautiful and staff so friendly. Would love to go back
I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
I love this hotel. We stay every year and always have great food and service.
It was great! We loved it! There was nothing we did not like except possibly having a casino.
Excellent service and amenities. Very nice beachfront, Hotel staff really cares about you. Commuting services to Cancun and the rest of the Hotel Area available anytime. only point is to put carpets in the rooms to reduce the noise caused to the guests in the room below by people walking on high ...
Everything was amazing the people are what does it. So friendly and kind. So on top of things. Very relaxing. Next to no music at the pool and no good night entertainment. So, if you want that this place is not for you! If you want to relax and meet great people 💯 they have that
Staff was great. Javier took great care of us! The food was good and Cancun was beautiful
Interesting Programs, very good activities, amazing view, delicious food!!!!
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Great amenities, excellent service, beautiful and pristine hotel
This beautiful boutique style beachfront hotel is a gem in the middle of the main hotel strip in Cancun. The staff are absolutely warm welcoming, the food was amazing, I would go back I a heartbeat!😊
Great spa experience on the beach, plenty of chairs available at the pool and beach, staff was very attentive.
Property was super clean and staff was always pleasant. On checkout day our flight was not until 10:00pm. They allowed for us to enjoy the facility until we were ready to leave. They stored our bags and we just used or debit card for any purchases at the beach or pool. Before we left to airport, ...
Ability to go between ALL Royal Hotels with Shuttle Service and enjoy the restaurants.
Of course, the location was number ONE, then comes the amazing, best trained and the friendliest staff. I met with the GM yesterday and told him how happy we were and that we'll be back very soon...
This hotel was huge!!! But so much fun activities going on! The foam party and paint party were awesome! The pool area near the beach club is always in party mode with great loud music and people drinking at the bars. I loved the peacocks walking around everywhere. I like how there was parrots that ...
Our trip was better than expected. The rooms and resort were very clean. Our food and drinks were all wonderful. The service was excellent everywhere we went. We were well taken care of. Some of the fixtures in the room are showing their age and cheap quality, but that is to be expected from a resort ...
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