We liked that there was a nice pool to anjpy and breakfast what we didnt like is there was no safe in the room and the room was leaking...
Close to airport, nice, clean. Too bad the dining room was closed. I like to eat there, nothing close was open. Taxi ridt to airport continues to be super high, shouldn't be. But overall, hotel was great, keep the price reasonable, and your staff were excellent! I'll stay there again!
The hotel is very nice. Breakfast was fine, but the addition of some boiled eggs would be nice. The view was devine, but there is a very busy noisy street can be heard inside and we needed ear plugs to sleep. There was also construction going on across the street so sitting out to enjoy the view ...
I liked the early breakfast and the friendly staff. I like a room to be dark at night, but my room had a window above the door that I could not cover.
The resort is very relaxing with the tropical area around the pool and many hot tubs you can fill as you wish. The staff is very friendly and helpful and the restaurant overlooking the pool serves great food. The rooms are well equipped, spacious, and very comfortable bed. We will be back.
Perfect location! Close to ADO bus stop and R1/R2/R6 stops which takes you to Hotel zone and ferry to Isla Mujures.
The staff went above and beyond to make my stay pleasant. Thank you for good and pleasant service.
The best experience I had. The staff was amazing and friendly. We will definitively go back to this place and highly recommended to my family and friends. Thank you for making my stay at Isla Mujeres a memorable one.
Loved right on Playa, walled and gated Spanish style at night, golf car rental right at curb, fast replacement down Island when it quit, no questions! Location at center of good restaurants and street activity but quiet at night, first class great A/C and bed comfort. Otherwise furnishings, like ...
The quaint atmosphere gave a real flavor of the island. The staff was extremely friendly and accommodating.
Would highly recommend anyone traveling to Cancun to check out this resort. It is in the perfect location. You don’t have to leave the resort but if you do it is in close walking distance to tons of fun attractions. The staff is excellent and the views from the rooms are incredible.
Eu gostei bastante, local super facilitador para conhecer a cidade, restaurantes próximos e mts opções para curtir!
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Bar service at the beach was outstanding. Extremely attentive and very helpful.. we didn’t have to find them they were always right there making sure we had everything we needed.
I LOVE the Villa. It’s heaven on earth in my book.
Everything was amazing the people are what does it. So friendly and kind. So on top of things. Very relaxing. Next to no music at the pool and no good night entertainment. So, if you want that this place is not for you! If you want to relax and meet great people 💯 they have that
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
The Altitude hotel, restaurants, bars, and service were outstanding. We've never had such great service and we'll definitely return for our next vacation.
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