Hyatt Place Cancun Airport

2.0 star property
Hotel in Cancun with free breakfast and airport shuttle service

Choose dates to view prices

Consider a stay at Hyatt Place Cancun Airport and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and a coffee shop/cafe. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with speed of 25+ Mbps.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Gym
  • Bar
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 2 Queen Beds, Roll-in Shower (Accessible)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Roll-in Shower (Accessible)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Mangrove View)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (1 Bedroom)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Mangrove View, 1 Bedroom)

Highlights

Air conditioning
Separate bedroom
Private bathroom
Iron/ironing board
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Cancun Tulum 60, Cancun, QROO, 75220

What's nearby

  • El Tinto Golf Course - 3 min drive - 2.5 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 5 min drive - 4.2 miles
  • Playa Coral - 5 min drive - 4.2 miles
  • Riviera Cancun Golf Resort - 5 min drive - 3.7 miles
  • Arrecife de Puerto Morelos National Park - 6 min drive - 4.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 5 min drive

Restaurants

  • ‪Margaritaville - ‬7 min drive
  • ‪Berryhill Baja Grill Cantina - ‬5 min drive
  • ‪Guy Fieri Kitchen + Bar - ‬7 min drive
  • ‪The Lounge - ‬5 min drive
  • ‪Guacamole Grill - ‬5 min drive

About this property

Hyatt Place Cancun Airport

Hotel near Moon Palace Golf Club
A free breakfast buffet, a free roundtrip airport shuttle, and a coffee shop/cafe are just a few of the amenities provided at Hyatt Place Cancun Airport. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, 2 meeting rooms, and a dock
  • Outdoor furniture, a 24-hour front desk, and tour/ticket assistance
Room features
All 156 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Daily housekeeping and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Dock
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • 6 floors
  • Built in 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 0.03 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Does Hyatt Place Cancun Airport have a pool?

Yes, this property has an outdoor pool.

Is Hyatt Place Cancun Airport pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Place Cancun Airport?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Cancun Airport?

Check-out is at noon.

Does Hyatt Place Cancun Airport provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hyatt Place Cancun Airport located?

Situated near the airport, this hotel is within 6 mi (10 km) of Xoximilco, Moon Palace Golf Club, and Playa Coral. El Tinto Golf Course and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 6 mi (10 km).

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Reviews

Hyatt Place Cancun Airport Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 28 out of 37 reviews
Rating 8 - Good. 3 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 3 out of 37 reviews

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and convenient location!
Stayed 1 night in Nov 2025

8/10 Good

Gonzalo

Disliked: Amenities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel. Everything new, modern with excellent amenities in the room. Front desk staff very good. Highly recommend this room
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean and convenient shuttle. Held our bags when we arrived prior to check in so we could enjoy our time in cancun!
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect in our stay! Michelle in front desk was kind and helpful. Thanks
Stayed 1 night in Nov 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities
New, clean amenities. Friendly staff! Shout out to the chefs; a flight was canceled and I don’t think they were expecting such a large influx of people, but they were cranking out the food!! Definitely recommend this place.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
We had no idea the hotel was brand new. It is absolutely beautiful! Modern yet Cozy!! Food was great and so were the employees! Thank You for a great stay!
Stayed 1 night in Nov 2025

10/10 Excellent

EDWIN

Liked: Cleanliness, property conditions & facilities
Room was spotless! Staff are courteous.
Stayed 1 night in Nov 2025

10/10 Excellent

Tessa

Liked: Cleanliness, amenities, property conditions & facilities
We booked a room last minute with this hotel after our flight was cancelled at Cancun airport. The hotel staff graciously accepted and hosted over 50 people that had nowhere to go. We were thoroughly impressed and grateful for this hotel and the staff that remained helpful and positive despite the chaos. Our room was clean and the grounds were well-kept. Shuttles were on time and punctual for the amount of people that needed rushed to the airport next day. Wish we could have stayed longer!
Stayed 1 night in Nov 2025

2/10 Terrible

Xiao

Disliked: Cleanliness, amenities, property conditions & facilities
Super strong smell, it can make people die! I asked for cancel, but they didn’t give me cancel, so I left. I have to find a new hotel during the night in a different country!
Stayed 1 night in Nov 2025

2/10 Terrible

Gonzalo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was good. The staff was not helpful went we got sick. We got very sick of food poisoning from eating at their restaurant. We asked for help and were ignored. They wanted to charge us $500 dollars for a doctor to come see us when they were absolutely responsible of our disastrous situation. The local employees should not be punished for the lack of attention and consideration of the manager/owners of this place.
Stayed 1 night in Nov 2025

2/10 Terrible

Ewa

Disliked: Amenities
Although I sent 3 messages over 30 hrs before arrival, ordering a shuttle. No shuttle!! Other inchecking people same thing! I made 2 calls using someone's phone, as coming from holland and no active phone. After only a virtual agent, even though, I kept insisting on a real person, the 2nd call, I finally got a person who totally had no clue! Finally he said he would go to front desk, waited again on hold for about 10 min, and then they hung up! So had to take a 5 min taxi &he charged $30us! Front desk said they had no knowledge of call. Neither did shuttle man!! FREE SHUTTLE!!?? I DON'T THINK SO!!
Stayed 1 night in Dec 2025

10/10 Excellent

CARLOS EDUARDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 1 night in Nov 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, amenities, property conditions & facilities
New hotel. Reasonable priced with nice rooms. Front desk (Michelle and the lady from first shift) very attentive. Laundry very convenient to dry wet towels and swimming suits location very convinient near to airport
Stayed 1 night in Nov 2025

10/10 Excellent

Denisse

Liked: Cleanliness, amenities, property conditions & facilities
We are super excited to be one of the first families to stay at this hotel.It is modern and practical. They're bedrooms are fantastic.I know that's super near to the airport and they offer free shuttle To the airport and free breakfast as well. The Swimming Pool is , of course , clean since the hotel is super super new. It's Small but cute. The staff is super friendly and they're eager to serve.They were super excited to be working in the brand new hotel and they did everything to Make us feel @ home.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y atención por parte de todos. Habitaciones super limpias 10/10.
Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel muy limpio y el personal muy amable
Stayed 1 night in Nov 2025

6/10 Okay

Arturo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It needs a pool area
Stayed 1 night in Nov 2025

10/10 Excellent

Harjot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly built hotel, staff was really nice and helpful. Food was good. Liquor store and few restaurants are nearby.
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
It’s brand new, great place to stay if you are going to catch an airplane , they have shuttle service for free !
Stayed 1 night in Nov 2025

8/10 Good

LUIS ENRIQUE

Liked: Amenities, property conditions & facilities
Personal muy Amable sobretodo JULIO de Front Desk
Stayed 2 nights in Nov 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación muy cómoda, limpia. Excelente atención a mi llegada.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Todo estupendo!
Stayed 1 night in Nov 2025

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
All was well
Stayed 1 night in Nov 2025