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Residence Inn by Marriott Cancun Hotel Zone

Property class: 3

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Photo gallery for Residence Inn by Marriott Cancun Hotel Zone

A poolside area with lounge chairs and umbrellas, overlooking a body of water during sunset. - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Property video
A modern hotel room with a kitchen, dining area, and a large window offering a view. - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Meeting facility - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
A modern hotel entrance with a sign reading "Residence Inn by Marriott" and a well-lit driveway. - Residence Inn by Marriott Cancun Hotel Zone (Cancun)
Consider a stay at Residence Inn by Marriott Cancun Hotel Zone and take advantage of a free breakfast buffet, a free roundtrip airport shuttle, and an adjacent golf course. Get out on the links at this hotel and enjoy amenities such as a golf clubhouse. Free in-room WiFi is available to all guests, along with a poolside bar and a free grocery shopping service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed, Balcony

A hotel room with a bed, a desk with a chair, a television, and a small table.

Studio, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(124 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(69 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

A balcony with a glass railing overlooking a forested area and a clear sky.

Studio, 1 King Bed with Sofa bed, Partial Ocean View (Balcony)

8.8 out of 10
Excellent
(26 reviews)
  • Partial sea view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Balcony

A hotel room with two beds, a kitchenette, and a dining area.

Studio, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(173 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Studio, 2 Queen Beds, Partial Ocean View (Balcony)

A hotel room with two beds, a TV, a sofa, and a desk.

Studio, 2 Queen Beds, Partial Ocean View (Balcony)

9.2 out of 10
Wonderful
(28 reviews)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Balcony

A modern living room with a grey sofa, a TV on a wooden desk, and a kitchen in the background.

Suite, 2 Bedrooms, Balcony

9.0 out of 10
Wonderful
(40 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Next to a golf course, Residence Inn by Marriott Cancun Hotel Zone is in Zona Hotelera, a walkable area in Cancun with good airport proximity. Riviera Cancun Golf Resort and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Delfines Beach. Looking to enjoy an event or a game while in town? See what's happening at Oasis Arena or Andres Quintana Roo Stadium. Visit our Cancun travel guide
Map
Blvrd. Kukulcan Lt. 1-02, Zona Hotelera Km. 23.5 MZ60, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    11 min walk - 0.6 miles
  • Two sailboats on turquoise waters with a clear sky.
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    1 min drive - 0.5 miles
  • A beach with thatched umbrellas and a lifeguard tower.
    Delfines Beach
    8 min drive - 3.3 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    20 min drive - 8.1 miles
  • Playa Coral
    4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN)
    10 min drive

Restaurants

  • Arena Sports Bar
    3 min drive
  • Taco Arte Restaurant
    3 min drive
  • Sun Palace
    3 min drive
  • Azvl
    3 min drive
  • La Hacienda Restaurant
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Pick&Chill Rooftop Snack

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • Golf clubhouse
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,540 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 on-site accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Kitchen island
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 27.4 per accommodation, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 3 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 27.4 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Residence Inn by Marriott Cancun Hotel Zone have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 8:00 AM–8:00 PM.

Is Residence Inn by Marriott Cancun Hotel Zone pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of USD 50 per stay and a fee of USD 27.4 per accommodation, per night. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Residence Inn by Marriott Cancun Hotel Zone?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott Cancun Hotel Zone?

Check-out is at noon.

Does Residence Inn by Marriott Cancun Hotel Zone provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Residence Inn by Marriott Cancun Hotel Zone located?

Located in Zona Hotelera, this golf hotel is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and 3 mi (4.8 km) from Delfines Beach. Nichupté Lagoon and Playa Coral are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott Cancun Hotel Zone Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1744 out of 2806 reviews
Rating 8 - Good. 581 out of 2806 reviews
Rating 6 - Okay. 265 out of 2806 reviews
Rating 4 - Poor. 103 out of 2806 reviews
Rating 2 - Terrible. 113 out of 2806 reviews

Reviews

Verified review

10/10 Excellent

Quinnan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean good food great staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Sherefat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, clean, safe, pleasant staff and very close to the airport. I had a great time staying here.
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, it was clean
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean I had a beautiful spacious room for 3 people however room service is overpriced so it’s better if you eat at the restaurant.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Oluwaseun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, clean and neat rooms, their breakfast is notch touch. Above all the staffs were all welcoming
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Maria Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast, the room was very clean and the hotel was an excellent location.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Celene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay! The staff was awesome and the place was clean
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room breakfast was better than expected. Room was bigger than we realized. Thanks
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and very nice!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Vinh Quoc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was very cool, u can have great view toward the ocean!! Overall everything was outstanding!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast ,nice balcony ,clean room
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed overnight for better access to the airport. Extremely comfortable stay
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Cassidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean with some hair from previous travellers around, nice layout and balcony. Water didnt stay hot.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Room is fantastic. This property is not on a beach, but is a close ride to Playa Delfines. Wish we had stayed longer. Only complaint is that it is not walkable to restaurants except the one in the hotel, which is good, if a bit slow, and has a relatively limited offering.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms were clean
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Shazia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family friendly hotel for a good price. Rooms are comfortable and clean with ocean view balconies. Very friendly and helpful staff. A huge variety of breakfast choices in breakfast buffet included with stay. We will definitely come back.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, super clean & in a great areaaaa
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the icing on the cake! Especially the front desk and security
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to the airport about 10 minutes away, breakfast buffet included gym pools on the rooftop the rooms super clean and really nice . I will definitely be coming back.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jennifer Silva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Everything was excellent, staff was friendly and hotel clean
Stayed 5 nights in May 2026
Verified review

8/10 Good

Sara-Lyne Samedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. Anna our concierge was great, so was Lulu who works at the restaurant. Loved her energy.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Guzman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team staff friendly clean room everything was how I expected love it ❤️
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Marla Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to relax, the breakfast was really good a lot options to chose, it’s very clean, secure and all the staff is so kind
Stayed 2 nights in May 2026