This is a relatively new property, steps from the ferry terminal, so convenient to everything. What really sets it apart is the extraordinary staff. Super friendly and helpful, I recommend with no hesitation.
The service was excellent!!! Highly recommended. It was clean and comfortable.
Great view, golf cart parking and quiet but close location
Gorgeous enormous pool which is not typical for Isla. Every person that works there is very friendly and helpful. The manicured gardens and view are lovely. The restaurant serves a delicious menu. This is my 2nd stay in 6 months. I like that it is located mid island and away from the hustle bustle ...
Property was very pleasing, I wish there were more activities at night. Once the pool closed at 8pm there was nothing to do on the property.
Overall, we had a great time at the hotel. Room was good, the staff were all very friendly, the pool was great, the shows were ok but perhaps a little bit cheesy at times but that's just our preference. It was our first time doing all inclusive and it was generally good, we enjoyed the food and cocktails ...
The Hotel is in the star of the hotel zone so it has less people and a more mellow vibe
LIKE: property, beach,pools, staff and food were excellent DISLIKE: the mini bar in the bedroom give it a 2, poor choice of liquors and management inflexibility to stock it to guess preference. Also the policy of not serving cocktails at the restaurants. I am an occasional drinker, like on special ...
Good swimming area and it was easy to get around the facilities
The hotel is amazing. The service is impeccable. We had great service from Cesar and David at Spice restaurant. Perla and Betty in the spa were amazing.
Loud noise coming from above, loud music coming from next door, couldn’t take a shower after a long excursion because no hot water. Property is gorgeous staff is excellent.
This property is amazing, one of the best, if not the best in Cancun. The food and drinks are amazing and lots of varieties to choose from. The staff is amazing, thoughtful, and extremely hard working and you truly feel welcomed. The rooms and condition of the hotel are beautiful and clean, the smell ...
Everything was wonderful except for the fact that renovation was going on and were not told before booking.
The property is beautiful! Looks just like, if not better, than the photos online
everything was nice, the service and the hotel, the restaurants, I like everything about it.
The hotel is beautiful. Not too big and cozy. The ocean view room we had was amazing with the ocean view and easy access to the white sand beach. Buffet was awesome and delicious. And the staff is welcoming and all the time ready to help. We recommend this hotel 100%
Staff was polite, specially the food servers Resort needs air conditioner everywhere
It was a super nice resort and made the time amazing. Would come back forsure
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