The hotel is very nice. Breakfast was fine, but the addition of some boiled eggs would be nice. The view was devine, but there is a very busy noisy street can be heard inside and we needed ear plugs to sleep. There was also construction going on across the street so sitting out to enjoy the view ...
I loved the proximity to the beach, excellent customer service, and delicious food for breakfast and dinner. The recommendations made for outside restaurants and activities was perfect!
Nice and quiet area, loved the jacuzzi on the balcony and the beautiful peaceful setting. Internet was great and the rooms were nice and pretty. The only reason I didn’t give five stars is the bed was kind of uncomfortable, you can tell the mattress was older.
Very peaceful stay. After staying at the North Beach area this place was a sanctuary. We adopted a puppy from Isla animals and This place was perfect to bond with our new family member
On 14/02/20 returned to my room that night to find a book and a packable fan missing. I had read the book the night before and we were gone all day. The only ones on the room...us and cleaning. All the years I traveled I've never had anything missing until now. I also twisted my ankle on the uneven ...
I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
Excellent service and amenities. Very nice beachfront, Hotel staff really cares about you. Commuting services to Cancun and the rest of the Hotel Area available anytime. only point is to put carpets in the rooms to reduce the noise caused to the guests in the room below by people walking on high ...
The grounds, lobby and common areas and rooms are beautifully kept. The staff is great as well.
Of course, the location was number ONE, then comes the amazing, best trained and the friendliest staff. I met with the GM yesterday and told him how happy we were and that we'll be back very soon...
Everything was easily accessible, pool with an ocean view and swim up bar...what else could one want?
I love this hotel. We stay every year and always have great food and service.
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Great amenities, excellent service, beautiful and pristine hotel
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
The bedroom had the most amazing view. It was breathtaking
Good for kids Nice staff High speed room service Wish that photos and wine/lobster at viaggio was ‘inclusive’ s stated ‘all inclusive’
Staff was phenomenal! Omelets and empenadas were so delicious!
I liked its amenities. I wish it was a little closer to the downtown night life
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