I love it. I like kind staff and food and transforstio. To the royal group
I love this hotel. We stay every year and always have great food and service.
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
I would highly recommend this place! If i had anything to complain about id say the Moon Palace Resort is Too Big. This place is huge. Very good food, beds were comfortable and there is a whirlpool jacuzzi inside my room! Everything is all inclusive except choice foods like lobster and waygu beef ...
Amazing place. Beautiful and staff so friendly. Would love to go back
This beautiful boutique style beachfront hotel is a gem in the middle of the main hotel strip in Cancun. The staff are absolutely warm welcoming, the food was amazing, I would go back I a heartbeat!😊
Staff were extremely pleasant and helpful. The food prices were a little high for the quality/quantity.
The resort was very nice, food excellent, beach excellent and staff very respectful. The only small matter is the physical separation between the hotel/pool/beach with the restaurant/spa/gym area.
Staff was great. Javier took great care of us! The food was good and Cancun was beautiful
I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Ability to go between ALL Royal Hotels with Shuttle Service and enjoy the restaurants.
Really happy with room, location, friendliness of staff and quality of restaurants. Highly recommend to others!
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
Property was great for kids and had lots of stuff to do. Food was ok, main buffet was a little chaotic and tough to navigate at times.
The Activities, atmosphere was amazing. I think there should be a vegetarian options or Halal food options for Muslims.
Great for the kids! We had plenty to do and plenty of food options for all of us.
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