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Caleta Hostel

2.0 star property
Travelers dive into tropical relaxation at one of the 15 outdoor pools or join the lively scene at the bar for a refreshing drink

Choose dates to view prices

Photo gallery for Caleta Hostel

A rooftop swimming pool with a clear view of the sky and clouds, surrounded by modern buildings and outdoor seating areas. - Caleta Hostel (Cancun)
A couple at a table with a sign reading "Caleta" in the background. - Caleta Hostel (Cancun)
A staircase with a modern design, featuring a metal railing and wooden steps. - Caleta Hostel (Cancun)
A person in a white, patterned top and a straw hat, holding a glass at a bar with a 'Caleta' sign in the background. - Caleta Hostel (Cancun)
A person pouring a drink into a glass. - Caleta Hostel (Cancun)
Downtown Cancun's vibrant energy flows through Caleta Hostel. Guests connect using free in-room WiFi while enjoying the property's 15 outdoor pools. The bar creates a social atmosphere, and travelers appreciate quiet moments with coffee or tea in the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe 2 Camas o King Size

A bedroom with a bed, a macrame wall hanging, and a nightstand.

Deluxe 2 Camas o King Size

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for Deluxe King Size

A bedroom with a wooden bed, a bedside table, a small nightstand, a macrame wall hanging, and a bathroom with a sink and mirror.

Deluxe King Size

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Size & Individual

A neatly made bed with white linens, a wooden nightstand with a drawer, and a small shelf.

Deluxe King Size & Individual

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for 4 Personas Mixto

A bunk bed room with wooden frames and white bedding.

4 Personas Mixto

  • 1 bedroom
  • Sleeps 1
  • 4 Twin Beds
  • Free WiFi

View all photos for 4 Personas Mujeres

A room with bunk beds, a bench, and a wooden wardrobe.

4 Personas Mujeres

  • 1 bedroom
  • Sleeps 1
  • 4 Twin Beds
  • Free WiFi

View all photos for 6 Personas Mujeres

A bunk bed room with a ladder, a small sink, and an air conditioning unit.

6 Personas Mujeres

  • 1 bedroom
  • Sleeps 1
  • 6 Twin Beds
  • Free WiFi

View all photos for 6 Personas Mixto

A bunk bed room with wooden frames and white bedding.

6 Personas Mixto

  • 1 bedroom
  • Sleeps 1
  • 6 Twin Beds
  • Free WiFi

View all photos for 8 Personas Mixto

A bunk bed room with wooden frames and white bedding.

8 Personas Mixto

  • 1 bedroom
  • Sleeps 1
  • 8 Twin Beds
  • Free WiFi

View all photos for 8 Personas Mujeres

A bunk bed room with a ladder, a small sink, and an air conditioning unit.

8 Personas Mujeres

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 8 Twin Beds
  • Free WiFi

View all photos for Comfort Quadruple Room

A bedroom with a wooden bed, a bunk bed, and a nightstand.

Comfort Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A bedroom with a wooden bed, a bedside table, a nightstand, a hanging light fixture, and a wooden door.

Comfort Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Bunk Beds
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

QUADRUPLE COMFORT

  • Sleeps 6
  • Free WiFi

QUADRUPLE STANDARD

  • Sleeps 6
  • Free WiFi

About the neighborhood

Downtown Cancun, a neighborhood in Cancun, is home to Caleta Hostel. Cancun Mall and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Looking to enjoy an event or a game while in town? See what's happening at Beto Avila Baseball Stadium or Andres Quintana Roo Stadium. Looking to get your feet wet? Snorkeling, windsurfing and fishing adventures can be found near the property. Visit our Cancun travel guide
View more Hostels in Cancun
Map
Av. Tulum, 35, Cancun, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    6 min walk - 0.4 miles
  • Mercado 23
    6 min walk - 0.4 miles
  • Las Palapas Park
    6 min walk - 0.4 miles
  • Ceviche Square
    13 min walk - 0.7 miles
  • Plaza 28
    17 min walk - 1.0 mile

Getting around

  • Cancun Intl. Airport (CUN)
    23 min drive

Restaurants

  • Subway
    4 min walk
  • McDonald's
    2 min walk
  • Taqueria Coapeñitos
    3 min walk
  • Yamamoto
    6 min walk
  • Sanborns Café
    3 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 15 outdoor pools

Family friendly

  • 15 outdoor pools
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 800 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 AM

Frequently asked questions

Does Caleta Hostel have a pool?

Yes, this property has 15 outdoor pools. Pool access is from 7:00 AM–10:00 AM.

Is Caleta Hostel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Caleta Hostel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Caleta Hostel?

Check-out is at 11:00 AM.

Where is Caleta Hostel located?

Located in Downtown Cancun, this hostel is 0.3 mi (0.5 km) from Benito Juarez Municipal Building and 2.6 mi (4.1 km) from Cancun Mall. Las Palapas Park and Mercado 23 are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Caleta Hostel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Amenities

9.2

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 37 out of 60 reviews
Rating 8 - Good. 13 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 5 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

Reviews

Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities
Location is great. Staff were great. Easy to meet fellow travellers to have a visit.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Mira

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in hostel Caleta in Cancun 💛 Private and clean room at a very good price. Thank you for your hospitality 🥰🫶✨☀️
Rooftop kitchenette and pool :)
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
Such a wonderful hostel, possibly the nicest I've ever been. The common areas are just gorgeous and the pool is so nice. The dorm room is comfortable and private. Loved it.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

simon

Liked: Cleanliness, amenities, property conditions & facilities
very good location with grocery store, bus station and city center right outside of the hostel. clean and cute place!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Hisham

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff beautiful people ;)
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Nithin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its was very close to the ADO so going to the airport was a breeze.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

SYED ENAMUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hostel is planned and professionally built to be a proper hostel. It is very central. Just the opposite to the ADO bus terminal, from where anyone can access into the hostel in 5 minutes, and to get the airport shuttle bus or to get the bus for Chichen Itza. Rooms are air conditioned. Best thing is all rooms have their own separate toilet and bathroom. The have very good community area , well equipped kitchen and a roof top swimming pool. Within 30 metres there is a MacDonalds and a Chinese restaurant runs till late. I will definitely recommend it for others. But keep in your mind that to check in you must have 300 Mex $ extra to deposit as security, to be returned while checking out. You may drop your passport instead at front desk if you don’t have 300$ Mex.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hostel! It's directly across from the ADO bus station and the collectivo stop, so very convenient. The grocery store is right next door and shopping is just down the street. There were food trucks out front in the evenings and a restaurant just outside the front door. I as a solo female traveler felt very safe there and also while walking around the local area. The rooftop pool, workout area, kitchen and eating area were amazing! I could spend all day there. The room I stayed in (8 bed dorm) was clean and had it's own bathroom with shower. The only thing I wish the shower had were some hooks (for your towel and clothes) and a shelf to put your cleaning items on. All in all my stay was wonderful and I'll definitely recommend and return :)
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Riyad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and facilities
Stayed 1 night in May 2026
Verified review

8/10 Good

Madeleine

Liked: Cleanliness, staff & service
Friendly staff, nice place and great location
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Samuel

Liked: Cleanliness
No complaints, obviously it's a hostel with small sleeping quarters.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New favorite place in Cancun

My new favorite spot to sleep in Cancun 👍👍 bed's room's washrooms are huge high ceiling large under bed locker's for storage bring a lock , all clean located across from the bus station where the bus from the airport stop's, no complain 😎 I'll be back !
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet for being in the middle of Cancun. The pool was clean and I enjoyed taking a little swim in the morning.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes.
Stayed 14 nights in Dec 2025
Verified review

8/10 Good

Adriana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
*
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Jordon

Avoid this property. After booking, they requested full credit card details outside of a secure payment system days before arrival. I refused due to fraud risk and asked to pay securely on arrival, which they declined. I was then denied a refund until the issue was escalated to Expedia. Also, look at other reviews mentioning issues with large deposits being taken. This is unacceptable payment practice and guests should be cautious. Don’t give them your credit card information!!!
Stayed 2 nights in Jan 2026
Verified review

2/10 Terrible

Larry

Disliked: Staff & service
Check was at 2 and I got my bed at 5. Garbage in kitchen was overflowing. Would not recommend.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien situé!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities
El personal es muy atento y las instalaciones se encuentran limpias, lo que no me gustó es que no hay hooks para colgar ropa o toallas en la regadera , estos se encontraban rotos, además de que las cortinas que cubren las camas son muy cortas así que no tienes privacidad o si alguien prende la luz, se filtra todo. Además de que por la noche al bajar un poco la temperatura y con el ac , llegó a hacer frío, así que sugiero o dar una frazada más gruesa o no bajar tanto el ac
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great spot with cantina bars nearby,across from the ADO bus stop that takes you to the airport. Not the place if you want to party but perfect for relaxing. Highly recommended
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Hayashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ADOバスターミナルから近くて非常に便利な立地です！ 部屋も清潔で申し分なしです。
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Laura Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal fue muy amable, las instalaciones son como en las fotos, su terraza está genial.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est disponible a proximité, commerce et street food juste en bas, station de bus en face, roof top sympa, chambre spacieuses et propres
Stayed 2 nights in Mar 2026