Overall, we had a great time at the hotel. Room was good, the staff were all very friendly, the pool was great, the shows were ok but perhaps a little bit cheesy at times but that's just our preference. It was our first time doing all inclusive and it was generally good, we enjoyed the food and cocktails ...
Beautiful place. Walking distance to shopping district, on the beach, restaurants were wonderful, rooms were clean, my only complaint would be no hot water showers. they were lukewarm showers.
Nice new hotel small but clean and everything mostly new 24 hr room service nice pool ...
The staff is very friendly and willing to help with all your needs- definitively I recommend this hotel- my stay was very pleasant.
Clean, friendly staff,1 block from main pedestrial shops and restaurants and 10 minute walk to north beach.
Not a fancy place but does what needs : a safe , relatively cleaning place to stay
The Hotel is in the star of the hotel zone so it has less people and a more mellow vibe
Staff was polite, specially the food servers Resort needs air conditioner everywhere
Good swimming area and it was easy to get around the facilities
Very small rooms but nice, comfy bed and clean. Good for one night stays. Good free parking in premises. Internet is very weak.
The staff was real friendly, the location is close to everything in Cancun.
I was well treated and do believe that speaking Spanish helps a lot. I came to this IBIS hotel because I do always stay in IBIS Styles at Ciudad de Mexico and its excellent. However they waited too much to remodel or maintain their rooms. The first room I went in #742, had a whole in the wall, the ...
It was clean and the 2 restaurants were good, it was close to stores
Unlike many reviewers, I found the staff friendly and helpful. My room was quite clean, and I had plenty of hot water. I would return.
Good low budget friendly hotel in the heart of downtown Cancun. Good housekeeping, friendly staff, good restaurants nearby, plenty of hot water with good pressure, close to ADO bus terminal, and public transportation right outside. If you’re looking to save $$, and enjoy Cancun, Isla Mujeres, playa ...
The staff was extremely kind and helpful. The hotel is located very close to a vibrant part of downtown which is way worth the visit (way more than the hotel zone) The rooms are exactly as advertised and very comfortable
I liked the friendliness and the location. It was perfect for a simple guy like me visiting his girlfriend in downtown cancun.
Overall, the property was OK, but it was not what I was expected exactly. I would say it would be B class level resort. However, it was worth what you paying for.
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