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Grand Oasis Palm - All Inclusive

4.5 star property
Travelers soak up the sun on pristine white sand beaches at this all-inclusive resort, where poolside bars, entertainment, and spa treatments await

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Photo gallery for Grand Oasis Palm - All Inclusive

Exterior - Grand Oasis Palm - All Inclusive (Cancun)
Property video
8 bars/lounges, swim-up bar, beach bar - Grand Oasis Palm - All Inclusive (Cancun)
Restaurant - Grand Oasis Palm - All Inclusive (Cancun)
Outdoor pool, pool umbrellas, sun loungers - Grand Oasis Palm - All Inclusive (Cancun)
Grand Oasis Palm - All Inclusive offers a perfect beach getaway with pristine white sand shores. Guests unwind at Sensoria Spa with revitalizing body wraps and facials, while seven restaurants serve refreshing cocktails to complement the warm sunshine.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
  • Restaurant

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Suite

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Lagoon view
  • 28 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Limited View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Limited View

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room

  • Sleeps 3

View all photos for Family Suite

Minibar, in-room safe, blackout drapes, soundproofing

Family Suite

  • Sleeps 4

Grand Standard Room With Limited View

  • Sleeps 4

About the neighborhood

Located on the beach, Grand Oasis Palm - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Langosta Beach and Playa Tortugas. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Take an opportunity to explore the area for water adventures such as snorkeling and other activities like golfing. Visit our Cancun travel guide
Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • Escénica Tower
    Escénica Tower
    3 min walk - 0.2 miles
  • Langosta Beach
    Langosta Beach
    11 min walk - 0.6 miles
  • Cancun Playa Tortugas beach in Mexico
    Playa Tortugas
    13 min walk - 0.7 miles
  • Tortuga Beach
    Tortuga Beach
    4 min drive - 1.3 miles

Getting around

  • Cancun Intl. Airport (CUN)
    31 min drive

Restaurants

  • Restaurant Dos Lunas
    1 min walk
  • Los Chachalacos
    9 min walk
  • The White Box Gastrobar
    1 min walk
  • Bites Food Hall
  • Coffee & Me
    1 min walk

About this property

Grand Oasis Palm - All Inclusive

Luxury all-inclusive property near Langosta Beach
Playa Tortugas is located near Grand Oasis Palm - All Inclusive, which provides a free breakfast buffet, a marina, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location, a beach bar, and sun loungers. Treat yourself to a manicure/pedicure, a facial, or a body wrap at Sensoria Spa, the onsite spa. Be sure to enjoy a meal at any of the 7 on-site restaurants. Enjoy the health club, as well as activities like volleyball and kayaking. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
Additional perks include:
  • An outdoor pool and a children's pool, along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • A beach club on site, express check-in, and a 24-hour front desk
  • Multilingual staff, a gift shop, and wedding services
Room features
All 514 rooms offer comforts such as air conditioning, as well as thoughtful touches like safes and sound-insulated walls.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Water activities

Kayaking

Land activities

Soccer
Kids club

Lessons/classes/games

Aerobics
Dancing

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  • Breakfast included
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cocoa
  • Los Agaves
  • Makitaco

Things to do

  • Arcade/game room
  • Beach club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor pool
  • Playground
  • Shopping
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Grand Oasis Palm All-Inclusive Hotel Cancun
Grand Oasis Palm All Inclusive
Grand Oasis Palm All Inclusive All-inclusive property Cancun
Grand Oasis Palm Cancun
Grand Palm Oasis
Oasis Grand Palm
Oasis Palm All Inclusive
Oasis Palm Grand
Grand Oasis Caribbean Beach Hotel
Grand Oasis Caribbean Resort
Grand Oasis Palm Hotel Cancun
Grand Oasis Palm Hotel
Grand Oasis Palm All-Inclusive Hotel
Grand Oasis Palm All-Inclusive Cancun
Grand Oasis Palm
Oasis Palm Inclusive Inclusive
Grand Oasis Palm All Inclusive
Grand Oasis Palm - All Inclusive Cancun

Frequently asked questions

Does Grand Oasis Palm - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Oasis Palm - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grand Oasis Palm - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Oasis Palm - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Oasis Palm - All Inclusive?

Yes, the property is all-inclusive. Activities include kayaking, soccer, aerobics classes, and more.

Where is Grand Oasis Palm - All Inclusive located?

Nestled on the beach, this Zona Hotelera property is within a 10-minute walk of Nichupté Lagoon and Langosta Beach. Playa Tortugas and Tortuga Beach are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Oasis Palm - All Inclusive Reviews

6.8

7.4

Cleanliness

7.0

Amenities

7.4

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 326 out of 1007 reviews
Rating 8 - Good. 201 out of 1007 reviews
Rating 6 - Okay. 180 out of 1007 reviews
Rating 4 - Poor. 105 out of 1007 reviews
Rating 2 - Terrible. 195 out of 1007 reviews

Reviews

Verified

10/10 Excellent

SONIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, travelled with young kids and had so much fun. Love to stay again. Thanks
Stayed 5 nights in Apr 2026
Verified

6/10 Okay

Laura Grace

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff were lovely . My son sprained his ankle while here so it wasn’t the greatest holiday . There needs to be way more food options that are easier to access . Cancun was lovely and I can’t wait to come back ( without kids)
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Wonderful restaurants and amenities. I can't wait to go back!
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Reyna

The food was great, people were nice. We actually stood at TheSens
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable rooms, great facilities (pools, bars, restaurants), beautiful beach and water. Food was consistently good.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Desiree Jenise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were ok, there were some stains on the walls.I didnt enjoy the food, very bland not alot of options. very hard to get reservations at resteraunt. property was beautiful and although i paid to stay at the grand oasis they put me at the sens and stated that i had been upgraded. So i wonder how were the rooms better, compared to what i paid for. Overall i think there could be more resort activities, me and my 9 year old son were kind of bored. Beach and pool were amazing.
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Mohammad A

Liked: Cleanliness
Disliked: Staff & service
This place shines in its cleanliness but thats about as far as the good service goes the food made me and the family sick and the workers lie to try and get you to agree then dont follow through with any promises wouldnt waiste your time here unless saving money is worth the headache constipation and stomach aches
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Rechelle Dela Cruz

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and great staff.
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Tania

Disliked: Staff & service
The beach is beautiful my kids really enjoyed it but the staff is extremely rude, always giving attitude or given faces when you ask for something.
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 6 nights in Feb 2026
Verified

4/10 Poor

Sandra

Liked: Cleanliness, staff & service
Disliked: Amenities
We booked at the Oasis but the rooms were sold out when we arrived to check in so they checked us in at the Sens. We got a partial ocean view which was nice but the rooms are very small, very basic. The only thing we had access to at the Sens was the pool and the coffee shop so we had to walk over to the Oasis side to access the restaurants. That was inconvenient. Don’t eat at the buffet (Bittes or Hacienda) they both are horrible! Really cheap and random food. Stick to making reservations at the restaurants those are good. Maki Taco and Cocoa were our favorite. I wish they had more activities for the kids through the day.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that even though the property is big, they have amenities in the correct areas for easy access.
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

shane

Disliked: Staff & service, amenities
Great beach
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Jacinda

Parking was good. Rooms were cleaned daily. The food at the buffet was pretty blan and the same food was served at both. It is difficult to get a dinner reservation so book first thing in the morning 2 days before. There is not enough loung chairs so you will need to go down really early to get a seat. The drinks were good. I recommended bringing a large cup so you don't have to go back and forth to the bar. There really isn't anyone to bring you drinks and definitely not food. Lunch is hamburgers and hot dogs unless you go to the buffet, but you need to eat there. The experience was nice. I would recommended more activities for teens and young adults.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

sheena

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Would recommend especially with kids. Beach was perfect for little ones.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Debbie

The resort is visually beautiful, there is a huge emphasis of maintaining a "look" of the resort.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival they wanted an extra $600 for my 13 year old son even though I had already paid full adult price for him as required. They called the head office in Panama and everything was fine - 45 minutes later. We were traveling with another couple with a 13 year old and they had no issues with check in. This was a really negative way to start the trip. Scam? I am sure they would have taken the money if it went unquestioned. Generally great staff. Sens building is reno'd and really nice - they upgraded us as we booked with Expedia. Awesome gym for a resort. Okay beach but not nearly enough loungers - get down early to get one. Food was pretty good but Maci Taco was a disappointment.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Frances Cj

Liked: Staff & service, amenities, property conditions & facilities
Good Hotel with good staff
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was great, loved it
Stayed 8 nights in Sep 2025
Verified

8/10 Good

Maria Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good and the employees are very nice
Stayed 5 nights in Sep 2025
Verified

6/10 Okay

Paige Frances

Liked: Staff & service
I will start off my review as it was good. The staff was absolutely amazing and very helpful and friendly. As for the hotel itself.. it’s advertised as one full resort with 7 bars and many restaurants but it is not. This hotel is connected to the Sens hotel which has more restaurants and bars and a batter pool THEY ARE NOT THE SAME just connected hotels. We tried to get into the bars and restaurants at the sens since this hotel was advertised as all in one but we couldn’t. We really only had one bar that was good but packed all the time. Our room was also within the Sens hotel pretty much so we were pretty far. Hotel is nice, smaller outside than we thought but nice beach and nice bed. Food was pretty good for the most part, pretty much the same stuff everyday. I had a great time nonetheless. Just wanted to write this so people can know this.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Armando

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The beach was beautiful, the service was great, the only thing is that they need to update the rooms and some places of the hotel/building
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Adam

Disliked: Amenities
Julio at Del Mar was great and carayes staff. Everything else was not good. Weird smells everywhere and I do have digestion issues still would never go back.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Farrah

Liked: Cleanliness, staff & service, property conditions & facilities
The room had two double beds, queen size would have been better but they were comfortable. It has a mini fridge and a safe. Our room didn’t have a balcony which I did miss. The resort is close to the beach, sand is beautiful, water was amazing. The pools looked nice but too many little kids in them. There was not enough chairs on the beach but you could just put towel on sand. There are virtually no chairs near the pools so if that is a must this won’t be good for you. The bathrooms never had line ups and the drink line ups were not too long. If you are not part of the Sens level you will most likely not get à la cart reservations. We were grand Oasis not Sens and they explained Sens get 3 days advance bookings compared to one day for Grand Oasis. So we only got one dinner that wasn’t a buffet. The food was good though. Vibe at resort is great. So may coffee places, I really enjoyed the cappuccinos there. Was a great trip and a great resort if you are going for sun and beach and drinks. If you want super pool and fancier place it isn’t for you.
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Erica

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Like - rooms felt safe. Beautiful beach access. Cery decent coffee. Fresh fruit available. Didnt like - felt rundown. Food at buffett and a la carte restaurants was not good. Rooms are small. Mirrors are peeling. Vents are dirty. 3rd floor roof tops, visible from 5th floor are filthy. Elevator stopped working with people inside.
Stayed 2 nights in Sep 2025