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Grand City Hotel - Near Market 28

3.5 star property
Hotel with free parking, a short walk to Plaza 28

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Photo gallery for Grand City Hotel - Near Market 28

Restaurant
Reception
Restaurant
Terrace/patio
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

1 bedroom, desk, free WiFi, bed sheets

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Microwave
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 1 Large Twin Bed

View all photos for Standard Double Room

1 bedroom, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Private bathroom
Microwave
Coffee/tea maker
Free bottled water
  • Sleeps 4
  • 2 Large Twin Beds

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About the neighborhood

Map
Av Yaxchilán 154 , Cancun, QROO, 77500

What's nearby

  • Plaza 28 - 6 min walk - 0.4 miles
  • Las Palapas Park - 6 min walk - 0.4 miles
  • Benito Juarez Municipal Building - 11 min walk - 0.6 miles
  • Plaza Las Americas - 14 min walk - 0.8 miles
  • Puerto Cancun Marina Town Center - 5 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Vips - ‬6 min walk
  • ‪Las Tostadillas del Mar - ‬3 min walk
  • ‪Hong Kong Restaurante - ‬6 min walk
  • ‪Las Originales Carnes en su Jugo - ‬4 min walk
  • ‪La Flauteria de Cancun - ‬4 min walk

About this property

Grand City Hotel - Near Market 28

Hotel near Plaza 28
Close to Plaza Las Americas, Grand City Hotel - Near Market 28 provides amenities like a garden. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises, concierge services, and a 24-hour front desk
  • Tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Grand City Hotel - Near Market 28 include thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Refrigerators, microwaves, and cookware/dishes/utensils

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Grand City Hotel Cancun
Grand City Hotel
Grand City Cancun

Frequently asked questions

Does Grand City Hotel - Near Market 28 have a pool?

Yes, this property has an outdoor pool.

Is Grand City Hotel - Near Market 28 pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand City Hotel - Near Market 28?

Self parking is free at this property.

What time is check-in at Grand City Hotel - Near Market 28?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Grand City Hotel - Near Market 28?

Check-out is at noon.

Where is Grand City Hotel - Near Market 28 located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Cancun Cultural House and Plaza 28. Ceviche Square and Las Palapas Park are also within 10 minutes.

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Grand City Hotel - Near Market 28 Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 387 reviews
Rating 8 - Good. 118 out of 387 reviews
Rating 6 - Okay. 43 out of 387 reviews
Rating 4 - Poor. 17 out of 387 reviews
Rating 2 - Terrible. 13 out of 387 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Iván Jacinto

Liked: Cleanliness
It was good a little bit noisy but good stay!
Stayed 5 nights in Jun 2025

10/10 Excellent

Deaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Our stay at Grand city hotel. Everyone was so nice and welcoming. It's a bar a few buildings down where you can sit outside and listen to some nice rock music. The whole vibe was good, they kept the property very clean, every day they were cleaning. We will be back and will stay with Grand City hotel again and again!!!
Stayed 3 nights in Apr 2025

6/10 Okay

Carlos

Disliked: Property conditions & facilities
n/a
Stayed 4 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable price, great service!
Stayed 4 nights in Dec 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, amenities
Ive stayed here many times, the staff are super friendly, the rooms huge and its very convenient having microwave, fridge free water and the little seating terrace outside room 207. Easy to walk to walmart and the bus stops. Parts look a bit tired now sadly and the wifi doesnt work well in the rooms. The pool area is lovely,good value short stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Hamza

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in
Stayed 1 night in May 2024

10/10 Excellent

Ella

Liked: Cleanliness, staff & service, room comfort

Kind staff

Customer service was excellent and very helpful. Great location for a New Year's eve celebration of sorts, and short walking distance to Oxxo and good restaurants. Easy access to bus that takes you to the beaches. We had a great time. The only problem is there is no sink appropriate for washing dishes. Suitable only for a short stay. Great price for the value.
Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond Josue

Liked: Cleanliness, amenities, communication
Great Friendly Staff, Pool, Clean ROOM Hotel, Good Breakfast.
Stayed 5 nights in Oct 2023

10/10 Excellent

Jiyoung

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the stay
Stayed 1 night in Dec 2023

8/10 Good

Maria Gisela Mercado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, helpful staff and access to places I want to go to
Stayed 3 nights in Feb 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a hidden gem. My daughter and I truly enjoyed our stay it was nice and quiet.
Stayed 8 nights in Dec 2023

10/10 Excellent

Jesse G

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean handy to amenities friendly staff 😀

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The location is great but the hotel it self is outdated and the room clean should have improve. I was had skin reaction after sleep one night. I have to ask for clean bed sheet and towel. There is one bar just two blocks away and they are running loud music till midnight.
Stayed 2 nights in Nov 2024

4/10 Poor

samanwaya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
The toilets smelled really bad and was not very clean. The rooms smelled bad as well
Stayed 1 night in Dec 2024

10/10 Excellent

Laura S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Feb 2024

10/10 Excellent

gilbert

Liked: Staff & service, property conditions & facilities
The chef Karime was excellent and extremely accommodating.. the staff immediately responded to questions about distances and what was nearby and how to access it. Candy, Aracely, Dora, Aisela, Ana , Francisco and Alvaro kept us all functioning (tv and all else)and made our stay here rewarding and memorable It was a great stay!
Stayed 21 nights in Jan 2024

10/10 Excellent

Pamela

Liked: Cleanliness, property conditions & facilities, communication
The whole feel was like a quaint oasis.With the courtyard and cafe in the middle surrounded by the rooms.We felt very safe .
Stayed 7 nights in Nov 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Perfect

Decided to stay an extra night in Cancun and this small hotel was perfect! Centrally located, facilities were great! Staff was friendly and accommodating. Bar next door was a lot of fun and had live entertainment. Only downside was alcohol is not allowed in the pool area.
Stayed 1 night in Aug 2023

2/10 Terrible

Miguel Angel

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Food

8/10 Good

Lee Lowry

Liked: Cleanliness, property conditions & facilities, communication
I loved the room. Large closet with built in drawers and safe, for valuables. Large shower, only, was perfect for me. Large extra living area for work and kitchenette. Plus, lots of windows! The location was great for participating in local activities. The only regret for me, was not getting to try the hotel restaurant due to no hours of operation printed on the menu.
Stayed 3 nights in Jan 2023

8/10 Good

Patricio

Liked: Communication
Disliked: Amenities
The rooms were spacious, the property look good with the exception that they are under construction and fail to mention it. The bed sheets were not changed every day and the cleaning person just limit to pick up the big stuff and make the beds. The staff was very polite, friendly and very helpful.
Stayed 4 nights in Mar 2023

6/10 Okay

Patrick

Liked: Property conditions & facilities, communication
Disliked: Cleanliness, amenities
Likes Staff is very friendly and accommodating. Very close to many restaurants, supermarkets, public transportation and medical center and pharmacy. Dislikes There is a bar next door that plays until at least 2am. Hitel is very old with damaged furniture and blue towels. What ever happened to hotel white towels. Not many tours will pick you up at this location since it is off the main strip.
Stayed 8 nights in Aug 2022

2/10 Terrible

Amanda

Disliked: Amenities, property conditions & facilities, communication
When checking in we were told NO alcohol allowed on the premises. Not even in our room. The bar next to the pool in the photos, was gone. Replaced by a vending machine. The first day we were woken by demolition work happening in a nearby room. This hotel is being remodelled. No one notified us or warned us. We are on vacation and the whole week was noisy, distuptive and unrelaxing. Day 1 - a 2 inch centipede came up the shower drain during a shower. Day 2 - one of the construction workers walked into our room unannounced. Just opened the door and walked in. Apologozed and left. Day 3 - water shut off for over an hour in thr afternoon. Wifi in room kept dropping. In the evening some guests were drinking and smoking next to the pool. The rules seem to change depending on the staff on duty. Day 4 - Electricity shut off for 2hrs in the evening, for 4 to 6pm. Was given 5 min notice. Wifi dropped all night. TV only works with wifi so it took down the TV. Day 5 - woke up to more demolition. Check out was smooth. Some staff were very nice and accomodating. Others were quiet and never spoke to us beyond the odd nod hello. Location is great for walking around and exploring DT Cancun. Bar next door is loud at night but tolerable from our room. Pool was ok. Amenities were severly lacking. Maybe after they remodel it will be nicer but I REALLY dont appreciate not be warned of the construction. This really effected our vacation.
Stayed 5 nights in Jan 2023

8/10 Good

Misael

Liked: Cleanliness, amenities, property conditions & facilities
Nice small hotel in centric downtown close by a 24hrs Walmart for the midnight munchies. Room was equipped with working AC unit, mini fridge and big smarttv.
Stayed 4 nights in Jul 2025