Overall, we had a great time at the hotel. Room was good, the staff were all very friendly, the pool was great, the shows were ok but perhaps a little bit cheesy at times but that's just our preference. It was our first time doing all inclusive and it was generally good, we enjoyed the food and cocktails ...
Loud noise coming from above, loud music coming from next door, couldn’t take a shower after a long excursion because no hot water. Property is gorgeous staff is excellent.
LIKE: property, beach,pools, staff and food were excellent DISLIKE: the mini bar in the bedroom give it a 2, poor choice of liquors and management inflexibility to stock it to guess preference. Also the policy of not serving cocktails at the restaurants. I am an occasional drinker, like on special ...
I visited this hotel Fiesta Americana condensa all inclusive with my girlfriends and we were treated very well from the moment we arrived at the resort. Check-in was easy and quick and front desk was very professional and polite . The food and Wait staff service I can’t stop raving about I would ...
Privilege Aluxes was impressive! I was honestly surprised. This far exceeded our expectations. The resort is extremely clean. We opted for the all inclusive option for alcohol purposes. Figured it would cost more to buy drinks without. We were pleasantly surprised. The food was good and options plentiful. ...
Property was very pleasing, I wish there were more activities at night. Once the pool closed at 8pm there was nothing to do on the property.
This hotel is amazin, everything is good, the food, the room, the beaches. The services is great, the staff go above and vbove to complecetrte
Good swimming area and it was easy to get around the facilities
The only thing that I didn't like was that there was no cushions on the sun beds besides that everything else was fantastic.
The hotel is beautiful. Not too big and cozy. The ocean view room we had was amazing with the ocean view and easy access to the white sand beach. Buffet was awesome and delicious. And the staff is welcoming and all the time ready to help. We recommend this hotel 100%
beautiful property in beautiful location, friendly & polite staff. The only problem is they represent not good sightseeing tour.
The property is beautiful! Looks just like, if not better, than the photos online
We loved that it was very clean, laid back and friendly
It was a super nice resort and made the time amazing. Would come back forsure
The Hotel is in the star of the hotel zone so it has less people and a more mellow vibe
everything was nice, the service and the hotel, the restaurants, I like everything about it.
This property is amazing, one of the best, if not the best in Cancun. The food and drinks are amazing and lots of varieties to choose from. The staff is amazing, thoughtful, and extremely hard working and you truly feel welcomed. The rooms and condition of the hotel are beautiful and clean, the smell ...
Everything was wonderful except for the fact that renovation was going on and were not told before booking.
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