I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
I love this hotel. We stay every year and always have great food and service.
The grounds, lobby and common areas and rooms are beautifully kept. The staff is great as well.
It was great! We loved it! There was nothing we did not like except possibly having a casino.
Bar service at the beach was outstanding. Extremely attentive and very helpful.. we didn’t have to find them they were always right there making sure we had everything we needed.
On 14/02/20 returned to my room that night to find a book and a packable fan missing. I had read the book the night before and we were gone all day. The only ones on the room...us and cleaning. All the years I traveled I've never had anything missing until now. I also twisted my ankle on the uneven ...
Loved the beach their calm waves , everyone was so nice and attentive hotel ground really nice close to the shopping and restaurants
Of course, the location was number ONE, then comes the amazing, best trained and the friendliest staff. I met with the GM yesterday and told him how happy we were and that we'll be back very soon...
Amazing place. Beautiful and staff so friendly. Would love to go back
Good for kids Nice staff High speed room service Wish that photos and wine/lobster at viaggio was ‘inclusive’ s stated ‘all inclusive’
Everything was amazing the people are what does it. So friendly and kind. So on top of things. Very relaxing. Next to no music at the pool and no good night entertainment. So, if you want that this place is not for you! If you want to relax and meet great people 💯 they have that
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
I liked its amenities. I wish it was a little closer to the downtown night life
Excellent service and amenities. Very nice beachfront, Hotel staff really cares about you. Commuting services to Cancun and the rest of the Hotel Area available anytime. only point is to put carpets in the rooms to reduce the noise caused to the guests in the room below by people walking on high ...
The bedroom had the most amazing view. It was breathtaking
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Great amenities, excellent service, beautiful and pristine hotel
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