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The Westin Resort & Spa, Cancun

4.0 star property
On beach with 4 outdoor pools, near El Rey Ruins

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Photo gallery for The Westin Resort & Spa, Cancun

4 outdoor pools, free cabanas, pool umbrellas
On the beach, sun loungers, beach umbrellas, beach massages
Bar (on property)
Pillowtop beds, in-room safe, desk, iron/ironing board
3 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Kitchen
Dining table
Dishwasher
LED TV
Pillowtop bed
  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Ocean View

Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Kitchenette
Mini-fridge
Dining table
LED TV
Pillowtop bed
  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
  • Ocean view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
  • Lagoon view
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Ocean view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Lagoon View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
  • Lagoon view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony) | Pillowtop beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Lagoon View

Room, 1 King Bed, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Lagoon View

Room, 2 Double Beds, Non Smoking, Lagoon View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking, Lagoon View

Highlights

Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Lagoon view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Room, 1 King Bed, Non Smoking, Ocean View | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Non Smoking, Ocean View

Highlights

Air conditioning
LED TV
Pillowtop bed
Separate bathtub and shower
Private bathroom
Hair dryer
Coffee/tea maker
Free bottled water
  • Ocean view
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500

What's nearby

  • Iberostar Cancun Golf Course - 2 min drive - 1.2 miles
  • Delfines Beach - 3 min drive - 1.6 miles
  • El Rey Ruins - 5 min drive - 2.8 miles
  • Aquaworld - 6 min drive - 3.9 miles
  • La Isla Shopping Mall - 9 min drive - 5.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 12 min drive

Restaurants

  • ‪Arena Sports Bar - ‬1 min walk
  • ‪Sun Palace - ‬7 min walk
  • ‪La Hacienda Restaurant - ‬5 min drive
  • ‪Soluna Bar - ‬5 min drive
  • ‪Taco Arte Restaurant - ‬4 min drive

About this property

The Westin Resort & Spa, Cancun

Upscale hotel near Iberostar Cancun Golf Course
Located close to El Rey Ruins and Delfines Beach, The Westin Resort & Spa, Cancun provides a swim-up bar, a poolside bar, and a terrace. With a beachfront location, beach massages, and sun loungers, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Yoga classes and fitness classes are offered at the 24-hour gym; other things to do include volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • 2 outdoor tennis courts, express check-out, and express check-in
  • Beach umbrellas, meeting rooms, and wedding services
  • Guest reviews say great things the breakfast, beach locale, and helpful staff
Room features
All 379 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with cable channels
  • Coffee/tea makers, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 outdoor pools
  • Basketball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

Frequently asked questions

Does The Westin Resort & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Westin Resort & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Resort & Spa, Cancun?

Self parking is free at this property.

What time is check-in at The Westin Resort & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Resort & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Resort & Spa, Cancun located?

Nestled on the beach, this Zona Hotelera hotel is within 2 mi (3 km) of Iberostar Cancun Golf Course, El Rey Ruins, and Delfines Beach. Aquaworld and La Isla Shopping Mall are also within 6 mi (10 km).

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The Westin Resort & Spa, Cancun Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 973 out of 1814 reviews
Rating 8 - Good. 444 out of 1814 reviews
Rating 6 - Okay. 204 out of 1814 reviews
Rating 4 - Poor. 90 out of 1814 reviews
Rating 2 - Terrible. 103 out of 1814 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice, great breakfast, nice bed
Stayed 1 night in Apr 2025

10/10 Excellent

Ashvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and great location.
Stayed 6 nights in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing combination of beach and resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, great staff, helpful and friendly, food was very good, highly recommend the ceviche and a peach margarita on the beach!!
Stayed 4 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and very comfortable bedding. Food at hotel was very good.
Stayed 4 nights in Mar 2025

10/10 Excellent

Chartine

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice resort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here when we come to Cancun. Great place, consistently great service, great beach.
Stayed 4 nights in Feb 2025

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good place to stay,nice and clean, Staff is friendly, the breakfast buffet is great,only good things about this hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Monica

Liked: Staff & service, amenities, property conditions & facilities
Great family experience, great service, wonderful staff!
Stayed 5 nights in Mar 2025

10/10 Excellent

Dejanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!
Stayed 3 nights in Apr 2025

8/10 Good

Lexie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spur of the moment place to book for a quick weekend. We had a ton of really great food and I loved how many pool options there were, never felt crowded. I also loved our beachfront area and poolside service!
Stayed 3 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was super nice and the resort was always clean, super safe place!
Stayed 5 nights in Feb 2025

10/10 Excellent

Hermella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel by the beach. The view is stunning. Good food and amazing staff. Highly recommend!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay here the first night of our vacation. And our group continues to grow.
Stayed 1 night in Apr 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really takes care of all the guests.
Stayed 6 nights in Mar 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
Small beach, good pools. Great service
Stayed 4 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located in the "zona hotelera" and the people is very kind and the guest attendance was A . I highly recommend this hotel to anyone who wants to spend family time in this property.
Stayed 10 nights in Mar 2025

10/10 Excellent

Dennis

Liked: Staff & service, amenities, property conditions & facilities
Delightful staff, friendly, helpful, responsive! Beautiful setting, excellent food, good value, close to airport! I will be back!!
Stayed 4 nights in Apr 2025

10/10 Excellent

Laëtitia

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Apr 2025

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Stay. We had three rooms and everyone enjoyed
Stayed 4 nights in Mar 2025

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was gorgeous and had a great location! Room was clean and staff was friendly!
Stayed 3 nights in Feb 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, amenities
Hilario was an amazin concierge! Views were beautiful!
Stayed 2 nights in Apr 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded all my expectations. From the moment I arrived, Rafael provided exceptionally kind and professional service. The food quality was excellent, and the service was even better, especially thanks to Erminio, who took care of us wonderfully. The beach also offers great amenities.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Food was great at Arena Sports Bar!
Stayed 1 night in Feb 2025