Hotel Riu Palace Peninsula - All Inclusive

Property class: 4

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A person lying on a sandy beach with a clear blue sea in the background. - Hotel Riu Palace Peninsula - All Inclusive (Cancun)
Creator video
A large hotel with a central courtyard, surrounded by a beach and ocean. - Hotel Riu Palace Peninsula - All Inclusive (Cancun)
A room with a wooden-framed liquor cabinet, a table with coffee-making equipment, a hanging lamp, and a round mirror. - Hotel Riu Palace Peninsula - All Inclusive (Cancun)
A hotel room with a bed, a sofa, a desk, a ceiling fan, and a TV. - Hotel Riu Palace Peninsula - All Inclusive (Cancun)
Near Tortuga Beach and Langosta Beach, Hotel Riu Palace Peninsula - All Inclusive provides a free breakfast buffet, a swim-up bar, and a poolside bar. Treat yourself to a manicure/pedicure, a body wrap, or a massage at Renova Spa, the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; other things to do include beach volleyball, windsurfing, and kayaking. Free in-room WiFi is available to all guests, along with a grocery/convenience store and a terrace.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included

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Room options

Available filters for rooms
Showing 80 of 80 rooms

Room Superior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(376 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, Ocean View (Superior, U)

8.8 out of 10
Excellent
(111 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (M)

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Superior, M)

7.0 out of 10
Good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

9.4 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, L)

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Superior, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (Superior | U)

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (C)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Superior | C)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds and 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | C)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (Superior | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (Superior | B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds

Junior Suite, 2 Bedrooms, Ocean View (Superior | B2C-US)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, U)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (U)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite (Villas, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (C)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Connecting Rooms, Sea View (M)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed

Junior Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 Double Bed

Suite (Villas, Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View (Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite (Villas Swim-Up,Elite Club +18, B2C-US)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (Superior | E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, E)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (E)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Garden View (L)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (L)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Villa (Suite, Elite Clube, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa (Suite, Elite Club, + 18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (Elite Club, +18 yrs, L)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (M)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (M)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, 2 Bedrooms, Sea View (Superior | M)

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Junior Suite, Ocean View (Elite Club, +18 yrs M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Sea View (Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Villa (Suite, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Villa (Suite, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Villa (Suite,Swim up, Elite Club, +18 yrs, M)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Villas, Elite Club +18, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club +18, B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (Villas, Elite Club +18, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club +18, B2C-CA)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Villas Swim-Up, Elite Club+18,B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior with Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Located on the beach, Hotel Riu Palace Peninsula - All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Puerto Cancun Marina Town Center and La Isla Shopping Mall. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. With scuba diving, snorkeling, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Blvd Kukulkan, Km 5.5 Lote 6-C, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    1 min walk - 0.1 miles
  • A beach with rows of sun loungers and a thatched-roof structure.
    Langosta Beach
    8 min walk - 0.5 miles
  • A beach with a hotel, palm trees, and a pier extending into the ocean.
    Tortuga Beach
    9 min walk - 0.5 miles
  • A colorful tower with a flower-like design against a clear blue sky.
    Escénica Tower
    2 min drive - 1.1 miles
  • A pier with a thatched-roof building, a tall metal structure, and a sailboat in turquoise waters.
    Playa Tortugas
    3 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    27 min drive

Restaurants

  • Breakfast
    4 min walk
  • Swim-up Bar
    3 min walk
  • Lobby Bar
    7 min walk
  • RIU Caribe Pizzeria
    4 min walk
  • La Palapa
    13 min walk

Similar properties

Property amenities

Restaurants on site

  • Agave
  • Elite Club Restaurant
  • Krystal
  • Malecón
  • Sakura

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 005-007-004009/2025

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Palace Peninsula - All Inclusive have a pool?

Yes, this property has 5 outdoor pools.

Is Hotel Riu Palace Peninsula - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Peninsula - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Peninsula - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Peninsula - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include windsurfing, snorkeling, kayaking, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Peninsula - All Inclusive Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 3169 out of 4737 reviews
Rating 8 - Good. 858 out of 4737 reviews
Rating 6 - Okay. 358 out of 4737 reviews
Rating 4 - Poor. 142 out of 4737 reviews
Rating 2 - Terrible. 210 out of 4737 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly renovated, staff ,food amenities, beach, everything was perfect
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place clean food was plenty
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and the food was amazing
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new update on the hotel was amazing all the staff were so friendly and welcoming will be staying there again best vacation
Stayed 9 nights in Sep 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful /rooms very clean / food was good/ beach was clean/ service over all was great.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive out here!
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and clean. Its been recently renovated and everything looks fresh.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff makes a beautiful place a paradise
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean, the staff was super attentive amazing customer service. The food was delicious. It was just the perfect hotel to stay at when you’re visiting Cancun.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintain, clean , no flies, the food delicious, drink very good . Pool area clean and waitress always offer drinks or whatever you need and in the beach area too. I love this hotel will comeback next year
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite staff great resort
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best all inclusive hotel when they mean all inclusive it is , best atmosphere out there best beaches and activity’s on the beach to get done
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Buffet was very good!
Stayed 5 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Thanks for Riu family!!! Staff on the pool and beach aria more attention guest
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 resort very clean , a lot of cool amenities. Will be back soon
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience! The hotel was very clean, the staff was friendly and helpful, and the food and drinks were excellent. We really enjoyed our stay and would definitely come back. Highly recommended!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg! Had the best time ever, I would love to stay longer next time. The room was perfect, the staff were super friendly. The food was great specially the bars. Going back soon!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great family vacation we Uesd to do it every year same hotel
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing updates. Great staff and lots to do
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a blast at this hotel. The staff make it worth my time especially Jesus Antonio, very friendly and attentive. Will definitely come back here again
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent stay at this hotel! The room was clean, comfortable, and well-maintained, and the staff were friendly, welcoming, and very helpful. The location was convenient, and the overall atmosphere was relaxing and enjoyable. Everything was well organized, and the service exceeded my expectations. I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay. I’ll happily stay here again on my next visit!
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The resort was clean however only the staff at the front desk were friendly...We weren't satisfied with the staff around the resort so we transferred to Riu Kulkahkan
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second time staying at a Rui. The staff, activities and amenities never disappoint. We shall continue to book our vacations with them. I should add they had recently renovated the resort, it was amazing!!
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great resort with clean facilities and nice amenities. Unfortunately, the staff split up our family and proved quite unhelpful throughout the trip.
Stayed 6 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Took them about 3 hours after our arrival to give us a room finally after complaining a number of times we were accommodated with an upgraded room. Food was terrible. Resort is beautiful and clean.
Stayed 3 nights in Sep 2026