Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Exterior detail
8 bars/lounges, poolside bar
Ocean View Double | Premium bedding, free minibar, in-room safe, blackout drapes
View from room
Located near Gaviota Azul Beach and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive is a haven for beach lovers. Enjoy the poolside bar, rooftop terrace, and coffee shop/cafe. Indulge in spa treatments like massages or explore 8 on-site restaurants offering breakfast to Asian cuisine. Discover snorkeling opportunities at the beachfront location or work out at the 24-hour gym with activities like basketball nearby.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Spa
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 20 of 20 rooms

Club Ocean Front King

8.8 out of 10
Excellent
(16 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

8.8 out of 10
Excellent
(19 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort View King (with Sofa Bed)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Turquoize Ocean Front Master Double

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View King (with Sofa Bed)

9.2 out of 10
Wonderful
(29 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Ocean Front Corner Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Turquoize Ocean Front Master King

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Sofa bed
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up King (with Sofa Bed)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Sofa bed
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Ocean Front Master King

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Turquoize Sky Ocean Front Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Sofa bed
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Dolphin View Master King (with Sofa Bed)

7.6 out of 10
Good
(8 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View Double

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 122 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front King (with Sofa Bed)

9.0 out of 10
Wonderful
(28 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Double

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master King

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Dolphin View Master Double

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

Turquoize Sky Swim Up Ocean Front Master Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Sofa bed
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

Club Ocean Front Double

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Located on the beach, Hyatt Ziva Cancun All Inclusive is in Zona Hotelera, a neighborhood in Cancun. Iberostar Cancun Golf Course and Ultramar Ferry Puerto Juárez are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit La Isla Shopping Mall and Puerto Cancun Marina Town Center. Traveling with kids? Don't miss West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco.
Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles
  • Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪Vips - ‬6 min walk
  • ‪Tradewinds - ‬1 min walk
  • ‪Krystal Cancún (Beach Bar) - ‬4 min walk
  • ‪Coral Café - ‬4 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury all-inclusive property near Gaviota Azul Beach
Near Hotel Zone Beaches and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body treatment, a facial, and a body scrub at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, along with sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and babysitting (surcharge)
  • A water dispenser, massage treatment rooms, and an elevator
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Balconies, LED light bulbs, and free extra beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Gaviota Azul Beach, and Hotel Zone Beaches. Cancun Convention Center and Forum Beach are also within 15 minutes.

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Reviews

Hyatt Ziva Cancun All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Amenities

9.6

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 1464 out of 1875 reviews
Rating 8 - Good. 238 out of 1875 reviews
Rating 6 - Okay. 63 out of 1875 reviews
Rating 4 - Poor. 35 out of 1875 reviews
Rating 2 - Terrible. 75 out of 1875 reviews

Reviews

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this resort and planning a 3rd!
Stayed 4 nights in Aug 2025

10/10 Excellent

Kawaguchi

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 4 nights in Sep 2025

10/10 Excellent

Joven Carl Gail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The all inclusive, food options, restaurants and staffs was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FOOD IS GOOD AND SERVICE IS WONDERFULL.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel I’ve been too food was outstanding staff were very kind, location of hotel is close to many activities. Definitely recommend if traveling with family.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really attentive and the food was amazing everything is walkable to the nearest markets and clubs. The hotel is really calm, clean and really family friendly.
Stayed 5 nights in Aug 2025

10/10 Excellent

Yanyleig

Liked: Cleanliness, amenities
This resort is amazing
Stayed 5 nights in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is extremely clean and taken care of, food quality and variety needs some work, staff is a little excessive (I believe it’s the timeshare folks)
Stayed 3 nights in Sep 2025

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, definitely will come again
Stayed 6 nights in Aug 2025

8/10 Good

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is excellent. The views are amazing. You will never want to stay anywhere again.
Stayed 5 nights in Sep 2025

10/10 Excellent

Kazuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jul 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service
CLEANNESS, GREAT EATING ...
Stayed 3 nights in Aug 2025

10/10 Excellent

Yudeisy

Liked: Cleanliness, staff & service, property conditions & facilities
Awsome experience for all ages.
Stayed 4 nights in Aug 2025

8/10 Good

Rustom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach amazing staff. Tha remodeling was the only disappointment.
Stayed 5 nights in Sep 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort, wonderful people I wiuld come back again
Stayed 3 nights in Aug 2025

10/10 Excellent

Revital

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual I love this hotel and the staff are amazing definitely will recommend this hotel to others will come again soon 😊
Stayed 6 nights in Aug 2025

10/10 Excellent

Lisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent experience. Great food, service, and facility. We would definitely come back again in the future.
Stayed 4 nights in Aug 2025

8/10 Good

Xiaojing

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable view
Stayed 3 nights in Sep 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice of restaurants and food. Habaneros was our favorite our waiters Alfonso, Rafael, Angel were extra helpful. Victor from Lorenzo’s also super awesome. The hibachi place was great as well our cooks fun and entertaining.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alejandro avila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how we had several dining options and how calm/ relaxing it was. We stayed in turquoise tower and the amenities we had were delightful
Stayed 3 nights in Jul 2025

10/10 Excellent

Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will be returning to this property. Will be recommending to friends and family.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wide variety of food options and everything was tasty. So many things to do during the day and especially loved the kidzclub activities. The resort is clean and staff was absolutely amazing!!!!!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Aneasa Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Property was beautiful, lots of dining options, nightly entertainment and the staff was wonderful.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 6 nights in Jul 2025