See all properties

Hyatt Ziva Cancun All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Hyatt Ziva Cancun All Inclusive

3 outdoor pools, sun loungers
Exterior detail
Ocean View Double | Premium bedding, free minibar, in-room safe, blackout drapes
8 bars/lounges, poolside bar
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • All inclusive

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Club Ocean Front King

Club Ocean Front King | Premium bedding, free minibar, in-room safe, blackout drapes

Club Ocean Front King

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Double

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King (with Sofa Bed)

View from room

Resort View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Turquoize Ocean Front Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King (with Sofa Bed)

Ocean View King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean View King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean Front Corner Suite

Club Ocean Front Corner Suite | Living room | LED TV

Club Ocean Front Corner Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Turquoize Ocean Front Master King

Premium bedding, free minibar, in-room safe, blackout drapes

Turquoize Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Swim Up King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Swim Up King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Double

View from room

Swim Up Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
Premium bedding
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Ocean Front Master King

View from room

Turquoize Sky Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Turquoize Sky Ocean Front Master Double

View from room

Turquoize Sky Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Dolphin View Master King (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, free minibar, in-room safe, blackout drapes

Resort View Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Pyramid Suite (with Sofa Bed)

Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front Pyramid Suite (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Blackout drapes/curtains
Premium bedding
  • 122 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front King (with Sofa Bed)

Ocean Front King (with Sofa Bed) | Premium bedding, free minibar, in-room safe, blackout drapes

Ocean Front King (with Sofa Bed)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean Front Double

View from room

Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master King

View from room

Turquoize Sky Swim Up Ocean Front Master King

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 65 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Dolphin View Master Double

Premium bedding, free minibar, in-room safe, blackout drapes

Dolphin View Master Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 56 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Turquoize Sky Swim Up Ocean Front Master Double

View from room

Turquoize Sky Swim Up Ocean Front Master Double

Highlights

Balcony
Air conditioning
Club Lounge
Free rollaway/extra beds
Free minibar items
LED TV
Sofa bed
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Ocean Front Double

View from room

Club Ocean Front Double

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LED TV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Building design

Grand Fiesta Americana Coral Beach Cancun - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 3,674 reviews
Grand Fiesta Americana Coral Beach Cancun - All Inclusive

About the neighborhood

Map
Blvd. Kukulcan, Manzana 51, Lote 7, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach - 2 min walk - 0.1 miles
  • Cancun Convention Center - 8 min walk - 0.5 miles
  • Forum Beach - 9 min walk - 0.5 miles
  • Caracol Beach - 11 min walk - 0.6 miles
  • Hotel Zone Beaches - 9 min drive - 3.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Hooters - ‬7 min walk
  • ‪Mandala - ‬7 min walk
  • ‪The Moongate - ‬1 min walk
  • ‪Monkey Business - ‬6 min walk
  • ‪El Timón de Cancún Zona Hotelera - ‬8 min walk

About this property

Hyatt Ziva Cancun All Inclusive

Luxury all-inclusive property near Gaviota Azul Beach
Near Hotel Zone Beaches and Cancun Convention Center, Hyatt Ziva Cancun All Inclusive provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. This property is a great place to bask in the sun with a beachfront location and snorkeling. Indulge in a body scrub, a massage, and a manicure/pedicure at the onsite spa. At the 8 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Enjoy the 24-hour gym, as well as activities like basketball. Free WiFi in public areas is available to all guests, along with a garden and a playground.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with sun loungers
  • Free self parking and valet parking
  • An outdoor tennis court, an area shuttle, and babysitting (surcharge)
  • Tour/ticket assistance, a front-desk safe, and an elevator
  • Guest reviews give top marks for the family-friendly amenities, beach locale, and pool
Room features
All 547 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like air conditioning and free stocked minibars. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Balconies, LED light bulbs, and free extra beds

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 8 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • La Bastille
  • Lorenzo's
  • Moongate
  • Tradewinds

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 19 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Ziva Cancun All Inclusive
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva
Hyatt Ziva Cancun
Hyatt Ziva Cancun All Inclusive Cancun
Hyatt Ziva Cancun All Inclusive All-inclusive property
Hyatt Ziva Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Hyatt Ziva Cancun All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Hyatt Ziva Cancun All Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Ziva Cancun All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Ziva Cancun All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Hyatt Ziva Cancun All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hyatt Ziva Cancun All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included.

Where is Hyatt Ziva Cancun All Inclusive located?

Nestled on the beach, this Zona Hotelera property is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Gaviota Azul Beach, and Hotel Zone Beaches. Cancun Convention Center and Forum Beach are also within 15 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hyatt Ziva Cancun All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1507 out of 1902 reviews
Rating 8 - Good. 229 out of 1902 reviews
Rating 6 - Okay. 57 out of 1902 reviews
Rating 4 - Poor. 35 out of 1902 reviews
Rating 2 - Terrible. 74 out of 1902 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saly

Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel's 👌
Stayed 6 nights in Jun 2025

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, very nice beaches and pools
Stayed 4 nights in May 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place.
Stayed 5 nights in May 2025

10/10 Excellent

Vy

Liked: Cleanliness, amenities, property conditions & facilities
Hyatt Ziva is the best for Family
Stayed 1 night in May 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody is so friendly. It’s our family spot and we love to stay there because of food, staff, location, and safety.
Stayed 7 nights in May 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for a family vacation, everything included and at your fingertips, with treats and entertainment around every corner!
Stayed 4 nights in May 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there love it.
Stayed 5 nights in May 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, beautiful resort, lots to do, great service and wonderful food. Location, pools and beaches are very nice.
Stayed 7 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and hospitality
Stayed 4 nights in May 2025

10/10 Excellent

Kosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vlada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are in love with this hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Candyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was gorgeous and well kept, staff was very nice and ready to serve you! Amenities were great, pools are nice and well kept. The spa and staff were excellent!
Stayed 3 nights in May 2025

10/10 Excellent

Leonid

I’ve been to
Stayed 4 nights in Jun 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort
Stayed 5 nights in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful beach, facilities are updated and clean, love Ann the pools, the nightly shows, and staff is friendly and food is great quality and all amenities are wonderful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yanping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort everr. Will go back.
Stayed 2 nights in May 2025

10/10 Excellent

Soha

Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect
Stayed 5 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful resort, beach was lovely the staff could mot have nicer, everyone was very helpful. lived seimming eith dolphin's
Stayed 5 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
We were there for a wedding. For three everything was easy and enjoyable. Transportation to and from airport went smoothly. Staff friendly and knowledgeable. Food was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly. Access to excursions was top notch. The beach and the pools are very well maintained.
Stayed 5 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent above and beyond
Stayed 6 nights in May 2025

10/10 Excellent

Elizabeth Lee

Liked: Cleanliness, amenities, property conditions & facilities
Hyatt Ziva Cancun never disappoints! This is our third time being here and we love it everytime we come to Hyatt Ziva Cancun. Everyone is so nice and professional and they make every day so memorable. You won't regret booking your stay her; the hotel room, the amenities, restaraurants, entertainment, everything (they even have reformer pilates!)!!!. Loved every day and every moment here!!
Stayed 4 nights in May 2025

10/10 Excellent

Karmen

Liked: Cleanliness, staff & service, property conditions & facilities
Best customer service ever So clean and the food was so good
Stayed 3 nights in Feb 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property and extremely friendly staff!
Stayed 6 nights in Mar 2025

10/10 Excellent

Deniada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stunning views and excellent service.
Stayed 6 nights in Apr 2025