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Hotel Riu Palace Las Americas - Adults Only- All Inclusive

4.0 star property
Adults-only retreat featuring three outdoor pools, a white sand beach, and all-inclusive gourmet dining options just steps from Cancun Convention Center

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Photo gallery for Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Poolside bar - Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun)
Interior entrance - Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun)
View from property - Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun)
7 restaurants; breakfast, lunch, and dinner served - Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun)
Buffet - Hotel Riu Palace Las Americas - Adults Only- All Inclusive (Cancun)
Hotel Riu Palace Las Americas offers an upscale adults-only experience with three outdoor pools and direct beach access. Travelers appreciate the diverse dining options and hearty breakfasts. The location provides easy access to golfing, kayaking and snorkeling adventures.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Room options

Available filters for rooms
Showing 45 of 45 rooms

View all photos for Suite Junior with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Junior with Sea View

  • Sea view
  • 35 sq m
  • Sleeps 3
  • Free WiFi

View all photos for Suite Luxury with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite Luxury with Sea View

  • Sea view
  • 61 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Suite with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite with Sea View

  • Sea view
  • 70 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Junior Suite (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (M)

8.0 out of 10
Very good
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (M)

9.6 out of 10
Exceptional
(19 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (M)

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (M)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (M)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (L)

8.8 out of 10
Excellent
(5 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (L)

9.2 out of 10
Wonderful
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (E)

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (B2C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (L)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (C)

8.8 out of 10
Excellent
(36 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (C)

8.4 out of 10
Very good
(59 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (C)

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (B2C-CA)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CA)

  • 61 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite (U)

8.8 out of 10
Excellent
(290 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(481 reviews)
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (U)

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (C)

  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Connecting Rooms, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Connecting Rooms, Ocean View (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Sea View (M)

  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Suite, Jetted Tub, Ocean View (E)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, Ocean View (E)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Suite, Connecting Rooms, Ocean View (E)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Suite, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Ocean View (U)

9.4 out of 10
Exceptional
(42 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

9.4 out of 10
Exceptional
(10 reviews)
  • 70 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the beach, Hotel Riu Palace Las Americas - Adults Only- All Inclusive is in Zona Hotelera, a walkable area in Cancun with good shopping. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Sol de Cancun and Cancun Cultural House are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing. Visit our Cancun travel guide
Map
Blvd. Kukulcan, Km 8.5, Manzana 50, Lote 4, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun_PlazaCaracolMall_6075624_140
    Plaza Caracol Mall
    2 min walk - 0.1 miles
  • Nichupté Lagoon
    Nichupté Lagoon
    3 min walk - 0.2 miles
  • Caracol Beach
    Caracol Beach
    9 min walk - 0.5 miles
  • Cancun Forum beach Playa Gaviota Azul
    Forum Beach
    11 min walk - 0.6 miles
  • Cancun Convention Center
    8 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN)
    25 min drive

Restaurants

  • RIU (Lounge Bar)
    3 min walk
  • El Faro
    3 min walk
  • Kawachi Specialty Restaurant
    3 min walk
  • Miramar
    3 min walk
  • Turquesa Restaurant
    3 min walk

About this property

Hotel Riu Palace Las Americas - Adults Only- All Inclusive

Upscale all-inclusive property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Cancun Convention Center and Forum Beach are located near Hotel Riu Palace Las Americas - Adults Only- All Inclusive, which provides a free breakfast buffet, an adjacent golf course, and a swim-up bar. With a beachfront location, sun loungers, and kayaking, this property is the perfect place to soak up some sun. Indulge in a massage, a facial, and a body treatment at Renova Spa, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Fitness classes are offered at the health club; other things to do include sailing, snorkeling, and beach volleyball. Free in-room WiFi is available to all guests, along with a poolside bar and a grocery/convenience store.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Limo/town car service, barbecue grills, and luggage storage
  • A gift shop, a banquet hall, and concierge services
  • Guest reviews give top marks for the dining options, breakfast, and beach locale
Room features
All 372 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like separate sitting areas and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Black & White
  • Don Roberto
  • Krystal
  • Los Arcos
  • Sakura

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Personal motorized watercraft
  • Piano
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,099 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Hotel Riu Palace Las Americas - Adults Only- All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Hotel Riu Palace Las Americas - Adults Only- All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Las Americas - Adults Only- All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Hotel Riu Palace Las Americas - Adults Only- All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 5-minute walk of Plaza Caracol Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Caracol Beach and Cancun Convention Center are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Las Americas - Adults Only- All Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 3878 out of 5423 reviews
Rating 8 - Good. 976 out of 5423 reviews
Rating 6 - Okay. 302 out of 5423 reviews
Rating 4 - Poor. 115 out of 5423 reviews
Rating 2 - Terrible. 152 out of 5423 reviews

Reviews

Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, overall Hotel was amazing, will definitely go again.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the entertainment staff was great at making everyone have fun during the stay.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Tonja Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beach
Stayed 8 nights in May 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food I have ever had at an all-inclusive A+++++++++ for everything (except the sunburn)
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Nicole Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the activities they had in the resort were really fun, they had aqua fit, step class and also Zumba! The service was really good !
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were amazing. They were very nice and helpful.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lisa L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment staff was wonderful. Hotel is very clean, treated us great and made us feel special. Food was good and drinks flow.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

ioan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place so much I hope everyone having a wonderful vacation in this beautiful place. Thank you so much for your service !
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff its excellent
Stayed 3 nights in May 2026
Verified

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience overall. Property was clean and well maintained. Staff was great. Best value in Cancun hands down.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

MARTHA ALICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite option with ocean view was worth the extra $$
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Jazmyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel so much loved the views the beach, the pool, the food everything was always clean
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for the first time, because I saw a great reviews. So, I’ll tell you it’s even better! Wonderful place! Highly recommended! Amazing food and service. Fun pool parties, great beach
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Amazing service!
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and attention were excellent.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, property was very well maintained. Don't sleep in too late or you wont get a good spot by the pool!
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the staff was super polite
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jadranka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Rio La Americana from Monday to Friday, and everything was excellent. This was my third time staying there, and once again I had a wonderful experience. The staff was friendly, the accommodations were great, and the service was outstanding. The massage was excellent, and Erica did a fantastic job. Thank you for making my stay so enjoyable. I look forward to returning again.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we’ve stayed at this resort and we can’t say enough good things about it. The staff is so friendly and they make it very fun. The beach did not have very much seaweed overall it was a great stand. We’ll be back again.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Inna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The hotel is gorgeous. The beach is awesome too. Calm clean water, white sand. Food was okay though. I will definitely be back.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Jorge Armando Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean, great location, and excellent customer service. The staff made us feel very welcome, and we can't wait to return".
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

meghan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing , waitstaff Paula and Abu in the lounge were amazing, friendly very good service.
Stayed 10 nights in Apr 2026
Verified

6/10 Okay

Sasha

Liked: Staff & service
Disliked: Amenities
Pros: nice, kind, and helpful staff; fresh and delicious food especially in their buffet; okay outdoor pools Cons: old and outdated amenities in the rooms; not quiet place for unwinding and rest
Stayed 6 nights in May 2026
Verified

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet is great, staff is friendly, amenities are good. I’ve stayed here multiple times and will continue to do so.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

elyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little outdated but the hotel itself was clean. Not so much of a party vibe.. more on the quiet side.. food was mid but most all inclusive are.. 10ish mins walk to all the bars so it’s in a good location..
Stayed 3 nights in May 2026