Amazing place. Beautiful and staff so friendly. Would love to go back
The grounds, lobby and common areas and rooms are beautifully kept. The staff is great as well.
I loved everything. The staff was particularly amazing. Only complaint were the TVs. No smart TVs no option for Netflix and majority of channels were Spanish. Otherwise an absolutely resort and plan on returning.
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
I love this hotel. We stay every year and always have great food and service.
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
On 14/02/20 returned to my room that night to find a book and a packable fan missing. I had read the book the night before and we were gone all day. The only ones on the room...us and cleaning. All the years I traveled I've never had anything missing until now. I also twisted my ankle on the uneven ...
Bar service at the beach was outstanding. Extremely attentive and very helpful.. we didn’t have to find them they were always right there making sure we had everything we needed.
I liked its amenities. I wish it was a little closer to the downtown night life
It was great! We loved it! There was nothing we did not like except possibly having a casino.
Everything was amazing the people are what does it. So friendly and kind. So on top of things. Very relaxing. Next to no music at the pool and no good night entertainment. So, if you want that this place is not for you! If you want to relax and meet great people 💯 they have that
Loved the beach their calm waves , everyone was so nice and attentive hotel ground really nice close to the shopping and restaurants
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
Of course, the location was number ONE, then comes the amazing, best trained and the friendliest staff. I met with the GM yesterday and told him how happy we were and that we'll be back very soon...
Good for kids Nice staff High speed room service Wish that photos and wine/lobster at viaggio was ‘inclusive’ s stated ‘all inclusive’
Environmental was spacious and the drinks was top of line. Like getting real glass and not always a plastic cup. When we checked out they took the wrist band but they gave us a paper ticket that we use to eat and drink until the shuttle Picked us up. Normally at other hotel they take the wrist band ...
Great beach, excellent service from Manny and all of the staff.
Very clean and friendly staff. Good food options. Good customer service
Search for hotels in Cancun on Expedia.com. You can easily find your hotels in Cancun using one of the methods below: