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Beloved Playa Mujeres - Couples Only All Inclusive

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Terrace/patio - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
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View from room - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
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Exterior - Beloved Playa Mujeres - Couples Only All Inclusive (Punta Sam)
Luxury
5.0 star property
9.6

Exceptional

Beachfront sanctuary for couples only

Intimate hydrotherapy circuits create moments of pure tranquility for couples at the resort spa. Three pristine pools offer distinct atmospheres, from lively swim-up bars to serene relaxation areas. Evenings transform with live music by cellists and pianists in the elegant Lupita Lounge.

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Round Jacuzzi

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 267 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite Pool View

Honeymoon Suite Pool View | Premium bedding, down comforters, free minibar, in-room safe

Honeymoon Suite Pool View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Playa Mujeres, a neighborhood in Punta Sam, Beloved Playa Mujeres - Couples Only All Inclusive is next to a golf course and on the beach. Punta Sam Ferry Terminal and Playa Mujeres Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. El Meco Archaeological Site and Gran Puerto Pier are two other places to visit that come recommended. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with ecotours. Visit our Punta Sam travel guide
Map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Mujeres Beach
    Mujeres Beach
    6 min walk - 0.4 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    36 min drive - 13.5 miles
  • North Beach
    North Beach
    47 min drive - 5.7 miles
  • Dolphin Discovery
    Dolphin Discovery
    57 min drive - 9.1 miles
  • Playa Mujeres Golf Club
    6 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN)
    46 min drive

Restaurants

  • Mike's Coffee
    2 min walk
  • The Press
    16 min walk
  • caprichos villa del palmar
    20 min walk
  • Twiggy
    17 min walk
  • Gourmet Hall
    6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

Luxury boutique property near Playa Mujeres Golf Club
Located close to Punta Sam Ferry Terminal and El Meco Archaeological Site, Beloved Playa Mujeres - Couples Only All Inclusive provides an adjacent golf course, a marina, and a swim-up bar. With a beachfront location, beachfront dining, and sailing, this property is the perfect place to soak up some sun. Treat yourself to a massage, a body wrap, or aromatherapy at The Beloved Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, and ocean views. Pilates classes and fitness classes are offered at the gym; other things to do include parasailing. Free in-room WiFi is available to all guests, along with a poolside bar and a terrace.
You'll also enjoy perks such as:
  • 3 outdoor pools along with sun loungers and a swim-up bar
  • Free self parking and valet parking
  • Limo/town car service, ATM/banking services, and massage treatment rooms
  • Multilingual staff, an elevator, and a 24-hour front desk
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 109 rooms feature comforts such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches like premium bedding and furnished balconies.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and composting
  • Bathrooms with jetted tubs and rainfall showers
  • 55-inch Smart TVs with premium channels
  • Eco-friendly cleaning products, coffee/tea makers, and ceiling fans

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mar
  • La Isla Trattoria
  • Le Bisou
  • Lupita Steakhouse

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 10 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic drinking straws
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Beloved Playa Mujeres - Couples Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-out is at noon.

Does Beloved Playa Mujeres - Couples Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 3904.21 per vehicle applies.

Are there all-inclusive benefits at Beloved Playa Mujeres - Couples Only All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, bicycling, and more.

Where is Beloved Playa Mujeres - Couples Only All Inclusive located?

Located in Playa Mujeres, this beachfront property is next to a golf course and within 3 mi (5 km) of Punta Sam Ferry Terminal, Playa Mujeres Golf Club, and El Meco Archaeological Site. Gran Puerto Pier and Museo Iconografico de la Carrera Panamericana are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 828 out of 1005 reviews
Rating 8 - Good. 116 out of 1005 reviews
Rating 6 - Okay. 25 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

Reviews

Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and always working to make our stay enjoyable. So nice to not have to make reservations at any of the restaurants.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was excellent and extremely helpful. Pools look great but spent most of the time in the ocean. Elvis was the server at the beach, and he kept our drinks coming fast and was awesome to talk to. Room was great loved the plunge pool and jacuzzi tub. Food was everything we could ask for. I especially loved the Lamb. Only thing I did not like was the bed. It was a little hard for me and my wife, but I can live with that. We will be back again in the future.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Erin Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at a small, quiet resort. The beach was fabulous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alan Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall facility was excellent. The staff are all really friendly and go our of their way to make the stay enjoyable. They are not overly intrusive which gave us the privacy we were looking for.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic; the rooms and facilities were top notch. Very quiet and peaceful; a great place to chill and relax with your companion. Food and drinks were great; accommodations were well taken care of; the best all inclusive trip we’ve taken.
Point with lighthouse seen from the beach.
Private beach.
Sunrise on the beach.
What met us at our room.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive for the price. Food was not quite as good as Iwas expecting based on reviews I read but from what I understand, better than most all inclusives. The staff was amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Liliya Alekseyevna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So calm and mellow. Perfect if you want to get away from the noise. No crazy nightlife so if you are looking for that then this place is not for you.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Gloria Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and view
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been traveling to all inclusive resorts for 20+ years. This may be the best one yet if you like a chill experience. Never have I encountered a more friendly and helpful staff. Food is excellent with many options. Beach is beautiful as are the pools. A food truck serves probably the best tacos I've ever eaten. There are only 109 rooms so if you prefer a larger resort this is not for you. A vacation to remember! Oh...and the rooms are really spacious and beautiful 😍
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Scott B

Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort!! Amazing food, ambience and service!! We will be back.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The room was spotless and beautiful! The staff were all super nice, helpful and courteous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the staff are friendly, the food was good and the resort is good for adults only.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Tracy Stoller

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing couples only boutique resort! Excellent service from all staff and great food, top shelf liquor in your room. Always chaise lounges available on beach or by the pool. Will definitely come back! Property needs interior updating, it is old The staff does an amazing job keeping it clean and constantly repairing but owners need to invest in updating for this kind of money. Again, I will be returning, it was the most relaxing vacation and staff & service beyond 5 stars!
View from our two story ocean view casita with balcony and terrace with splash pool ❤️
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Piper

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and beautiful rooms, great drinks and great food!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best customer service of any resort or hotel I have been to. Food was great! The rooms were nice, clean, and spacious. The resort overall was beautiful. I had an amazing time and look forward to booking another stay with Beloved in the future.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility and friendly staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was spacious and comfortable, staff is amazing, food is good (but they could have a daily special which could bring something new to the menu, and also more seasonal). The buffet at Le Bisous restaurant was spectacular. The only downside is as a gay couple, we would have found appropriated to be called Mr and Mr, on the welcome letter (it was Mr and Mrs). It is not as if the hotel did not know as we pre checked in and also I contacted them prior to the trip to be sure there was no issue). It can be nothing for people but it is important to us. We will come back for sure as it was a real nice stay.
Beach
One of the buildings
Food truck
Stayed 6 nights in Apr 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Beach was nice. Pool options were nice too. Very calm resort
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to relax and enjoy the view from the beach with amazing food
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Nancy s

Liked: Cleanliness, property conditions & facilities
Everything from the check in to check out was PERFECT! The staff were very friendly and professional and made it such a magical experience. Romance was definitely the focus of this resort. We will definitely be back very soon!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Anne Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & very nice! Staff was great!! Loved our honeymoon stay
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Shihang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet resort, staffs are extremely friendly and helpful, definitely recommend it to all the couples!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Isabella J

Liked: Cleanliness, amenities, property conditions & facilities
We went for our honeymoon and this resort could not have been more perfect. We loved the friendly staff, endless swift service and incredibly delicious food. The resort was very clean and was beautiful across the board. We will be back!!
Stayed 6 nights in Dec 2025