Amazing place. Beautiful and staff so friendly. Would love to go back
Extremely friendly and helpful staff. Excellent service. Safe and clean! Overall accommodations were excellent, one of the best experiences ever in Mexico. Will definitely return next year on our vacation. Shed a tear when we had to leave.
The friendly attitude and helpfulness of every employee was outstanding. Have stayed at a few other all inclusive resorts in Mexico and this one stood out above all the rest.
The bedroom had the most amazing view. It was breathtaking
Food was crap! Sodas all watered down. Didn’t even taste like coke. Had employee as soon as we checked in basically try and get us to go to one of their " Secrets VIP " meeting where we get better prices - basically a timeshare. Got upset when we rejected his offer to go ahead with that service.
Everything was amazing the people are what does it. So friendly and kind. So on top of things. Very relaxing. Next to no music at the pool and no good night entertainment. So, if you want that this place is not for you! If you want to relax and meet great people 💯 they have that
Great spa experience on the beach, plenty of chairs available at the pool and beach, staff was very attentive.
This was my third time at the property and even though it was much busier this time than in the past, the hotel and staff still manage to make you feel relaxed and peaceful from the moment you arrive. It is an exceptional experience in that regard. My only somewhat negative comment is that the prices, ...
Loved the beach their calm waves , everyone was so nice and attentive hotel ground really nice close to the shopping and restaurants
Loved the shows every evening! The food at the restaurants was good, but not great. The buffet had a very good choices and changing options and was better than the restaurants. The beach and pools were amazing! Beautiful property, very well maintained and clean. I would definitely stay again.
Everything was easily accessible, pool with an ocean view and swim up bar...what else could one want?
I like the cleanliness of property and the friendliness of the staff. Its absolutely beautiful room and view. I didn't like the choices of restaurant and that the Sedona outdoor dining leaves eating utensils on the table with birds flying, landing and eating leftovers Also the staff always lay the ...
Great staff and excelent food and service Very clean
I would highly recommend this place! If i had anything to complain about id say the Moon Palace Resort is Too Big. This place is huge. Very good food, beds were comfortable and there is a whirlpool jacuzzi inside my room! Everything is all inclusive except choice foods like lobster and waygu beef ...
This was our second stay at the Omni! We still liked our stay, the food & drinks, the beach, and the pools, etc. Lots of good food options for a weeks stay. The sushi was our favorite! There's a couple things they could work on. It's a busier hotel than last time we stayed, which is good for them ...
This resort was amazing. The staff was extremely friendly and accommodating. The food was delicious and I loved the room service. The beds were comfortable
The resort was very nice, food excellent, beach excellent and staff very respectful. The only small matter is the physical separation between the hotel/pool/beach with the restaurant/spa/gym area.
I LOVE the Villa. It’s heaven on earth in my book.
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