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Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor pools

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Photo gallery for Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
View from room
Lobby
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Bar
  • Hot Tub
  • All inclusive

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite Double Ocean Front

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Double Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Free minibar items
LCD TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite King Ocean Front

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite King Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Veranda Ocean Front King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Veranda Ocean Front King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 46 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, in-room safe, desk, blackout drapes

Presidential Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
  • 192 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Premium bedding, in-room safe, desk, blackout drapes

Superior Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Blackout drapes/curtains
Ceiling fan
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Superior Ocean Front

Junior Suite King Superior Ocean Front | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite King Superior Ocean Front

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Pillow menu
Ceiling fan
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Fracc. Laguna Mar SM. 7 Mza. 75, Lotes 15 y 16, Carretera Sac-Bajo, Isla Mujeres, QROO, 77400

What's nearby

  • Dolphin Discovery - 2 min walk - 0.1 miles
  • Garrafon Natural Reef Park - 2 min walk - 0.1 miles
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 1 min drive - 0.0 miles
  • Isla Mujeres Ferry Terminal - 7 min drive - 3.5 miles
  • North Beach - 7 min drive - 3.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 126 min drive

Restaurants

  • ‪Buffet Restaurant - ‬2 min walk
  • ‪IceBar Mexico - ‬15 min walk
  • ‪Mango Café - ‬5 min drive
  • ‪Playa Tiburón - ‬16 min walk
  • ‪Restaurant el Comejen - ‬7 min drive

About this property

Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive

Luxury boutique property near Garrafon Natural Reef Park
Located close to North Beach, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive provides a free daily manager's reception, a terrace, and shopping on site. This property is a great place to bask in the sun with a private beach, sun loungers, and snorkeling. Indulge in a massage, a body treatment, and hydrotherapy at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Yoga classes and fitness classes are offered at the gym; other things to do include boat tours and fishing. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • 3 outdoor pools with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, express check-in, and wedding services
  • A banquet hall, multilingual staff, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • 40-inch LCD TVs with satellite channels and DVD players
  • Separate sitting areas, ceiling fans, and daily housekeeping

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
24-hour room service
In-room minibar (all beverages included)

Land activities

Bicycling
Fitness facilities

Lessons/classes/games

Cooking
Pilates
Yoga

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casa Rolandi
  • Le Metissage

Things to do

  • 3 outdoor pools
  • Boat tours
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Mud bath
  • Thalassotherapy

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is accessible via catamaran transfer from Lote I-03 Manzana 12, 77520 Cancún, Q.R. (Dreams Vista Cancun Hotel pier). Scheduled transfers to and from the property are available 6 AM-10 PM. To guarantee transfers, guests must contact the property with their flight details at least 1 day before their expected arrival. Transfers outside of scheduled departures or arrivals will have to use a private service (surcharge).

Renovations and closures

This property is closed from April 14 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Villa Rolandi Thalasso SPA Gourmet & Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club
Villa Rolandi Thalasso SPA Gourmet Beach Club Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Cancun All Inclusive All-inclusive property
Zoetry Rolan Cancun Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Zoetry Villa Rolandi Cancun Hotel
Zoetry Villa Rolandi Cancun
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Isla Mujeres Zoetry Villa Rolandi Isla Mujeres Cancun Hotel
Hotel Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun Isla Mujeres
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Hotel Villa Rolandi Thalasso SPA Gourmet Beach Club
Zoetry Villa Rolandi Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun
Zoetry Villa Rolandi Isla Mujeres Cancun All Inclusive
Zoetry Villa Rolandi Isla Mujeres Cancun Optional All Inclusive

Frequently asked questions

Does Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive pet-friendly?

Yes, Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 75 per accommodation, per night.

How much is parking at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Self parking is free at this property.

What time is check-in at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive?

Yes, the property is all-inclusive. Activities include bicycling, cooking classes, pilates classes, and more.

Where is Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive located?

This Isla Mujeres property is on the beach, steps from Garrafon Natural Reef Park, and within 9 mi (15 km) of North Beach and Mujeres Beach. Cancun Mall and Dubai Palace Casino are also within 16 mi (25 km).

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Zoetry Villa Rolandi Isla Mujeres Cancun - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 332 out of 445 reviews
Rating 8 - Good. 71 out of 445 reviews
Rating 6 - Okay. 19 out of 445 reviews
Rating 4 - Poor. 14 out of 445 reviews
Rating 2 - Terrible. 9 out of 445 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Panagiotis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We loved the staff, and the location of the hotel
Stayed 6 nights in Mar 2023

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
It truly was a home away from home!
Stayed 5 nights in Mar 2024

10/10 Excellent

Mary-Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service; great boutique hotel to get away and be pampered; fantastic food

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great repeat stay at the Zoetry… everything was great!
Stayed 4 nights in Feb 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Aug 2023

10/10 Excellent

Edwin Holt Moore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort delivered as to all aspects as advertised!
Stayed 3 nights in Oct 2022

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very nice and friendly, and the restaurant for dinner is excellent. Definitely recommend it to my friends.
Stayed 5 nights in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service
Love Zoetry, The staff Leo, Jorge, Ivan the service is exceptional all the people that servers us phenomenal. The place is a paradise I cannot wait to go back in 2025 when it will go through a renovation. The food was excellent, music, the beach so nice.
Stayed 6 nights in Mar 2024

10/10 Excellent

estela

Liked: Cleanliness, staff & service, amenities
Food and service are beyond excellent. The resort needs a face lift.
Stayed 6 nights in Sep 2023

10/10 Excellent

Karen Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so positive and helpful. The food was incredible and the pools were beautiful. Stunning, quiet property.
Stayed 6 nights in Nov 2022

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique resort. Perfect for relaxing! The pools and private beach were wonderful and maintained. The food options were minimal but delicious and always available. The staff was very helpful and friendly.
Stayed 3 nights in Sep 2022

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility, rooms, pools and beach are clean and beautiful but the best thing about the hotel was the service. The entire staff was beyond helpful with everything. They were extremely friendly provided amazing customer service. I will definitely be back!
Stayed 4 nights in Oct 2023

6/10 Okay

William G

Food was good. Property rundown
Stayed 5 nights in May 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property & staff were great. The experience with Expedia was terrible.
Stayed 5 nights in Oct 2022

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. Quiet. Food was great and accommodating to my food allergies
Stayed 5 nights in Jun 2023

10/10 Excellent

Christina Cortez

Liked: Cleanliness, staff & service, property conditions & facilities
Zoëtry is amazing. Needs a bit upgrade but great hospitality. Will be back
Stayed 3 nights in Jul 2023

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Isla Mujeres is a paradaise. But the hotel is a little bit old. But the food in Rolandis Restaurant was amazing and the staff. David of reception was very nice with us. I love my honey moon!
Stayed 1 night in Nov 2022

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and food

This small hotel has top notch service. There is private small craft ferrying from Cancun directly to the property. The rooms are a little bit outdated, but the resort will undergo major renovations soon. Service is what makes the difference here. This is a high end all inclusive resort that serves a la carte and no Buffett ( 2 restaurants with top notch chefs) . Check in was seamless. Alfredo the waiter at the Restaurant Rolandi’s made our stay very pleasant. Leo, the great organizer at the pool was very nice. If you want to stay away from the crowds, the drinking games at the pool, the loud music calling for water aerobics, lines at the bufette; but instead you want to enjoy a private experience, this is your resort.
Stayed 4 nights in Feb 2023

2/10 Terrible

LINDA

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We had to change rooms 3 times within 24 hours. AC issues. Our first room registered 82 deg and after 8 hrs they kept saying just give it 15 more mins! Finally moved us to another room at 10 o’clock at night and that room wasn’t much better. Finally the next day around noon we got a room with decent AC. The balcony was nice but dirty and the chairs were about to break.
Stayed 3 nights in Sep 2023

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Zoetry was first class! The staff went above and beyond for us. Even when we took a cab to Playa Norte they ran out and offered a cooler with ice and drinks before we left! Anytime we needed anything they were at our room under 10 minutes. The spa was the best service we had ever and resort was gorgeous always super clean. The food was great! One of the restaurants is French which we don’t care much for that type of food but the other restaurant had great food. The ease of booking transportation to the resort from the airport through the front desk was a breeze. One of my guests is pretty picky when it comes to food and service and she was completely blown away. Yeh resort is on the smaller side and meant for people who want peace. If you have a party group and don’t know how to act when drinking, consider staying in Cancun. This resort is super low key and tranquil. 10/10!
Stayed 4 nights in Aug 2022

6/10 Okay

Eric Matthew

Liked: Cleanliness, staff & service
So, most staff super friendly and helpful. Other staff have no idea what they are doing or treat you like your you are not worth there time. All Restaurant staff were very good. The only people I saw swimming were the people doing laps for exercise, pools were very cold. The one salt water pool that is heated is falling apart. Tiles on the floor of this pool or guest are putting the tiles on the outer shelf of the pool, not what I expected for the amount of money I spent. Rooms are a little dated and can be dangerous at night. There are 2 steps going down to the in room refrigerator, I was very cautious at night because it is dark in the room. But, I did see someone that got a severe sprain and needed a walking boot the rest of the trip. The last and worse thing that happened to us. The day before we left, we were told we getting transportation from Zoetry resort to The Dreams resort on Cancun (this is a sister resort). From there we were to be picked up and taken to the airport. On the day we left, it was very windy and the sea was rough, so they sent us on the ferry instead. We specifically asked if they made arrangements for us to be picked up at the ferry port to get to the airport. We were assured that everything was taken care of. We waited at the Ferry port for 1/2 and started getting worried. We called the transportation company and we were told they never were told to pick us up. So, we ended taking a cab and were extremely over charged. $80 us
Stayed 7 nights in Jan 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Vera

Stayed 6 nights in May 2024

4/10 Poor

Mark

Stayed 9 nights in Mar 2024