Moon Palace Cancun - All-Inclusive

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A spacious lobby with a central fountain, a grand staircase, and a high ceiling with a skylight. - Moon Palace Cancun - All-Inclusive (Cancun)

An outdoor patio with tables and chairs, umbrellas, and a view of a pool and beach. - Moon Palace Cancun - All-Inclusive (Cancun)

A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea. - Moon Palace Cancun - All-Inclusive (Cancun)

Overview
Rooms
Location
Policies

Located close to Moon Palace Golf Club and Riviera Cancun Golf Resort, Moon Palace Cancun - All-Inclusive provides a free breakfast buffet, a golf course, and a marina. This property is a great place to bask in the sun with a beachfront location, sun loungers, and beach volleyball. Indulge in a hot stone massage, a body wrap, and a detox wrap at O Spa, the onsite spa. At the 16 on-site restaurants, enjoy breakfast, dinner, and Asian cuisine. The gym offers fitness classes and Pilates classes; other things to do include basketball, windsurfing, and kayaking. In addition to a nightclub and an airport shuttle, guests can connect to free in-room WiFi, with speed of 50+ Mbps.

Very good

Popular amenities

Pool
Spa
Parking included
Free WiFi

Room options

Check availability for these dates

Tonight

Aug 20 - Aug 21

Tomorrow

Aug 21 - Aug 22

All rooms

1 bed

3+ beds

2 beds

Showing 13 of 13 rooms

A modern living room with a sofa, coffee table, and dining area.

Superior Governor Suite

Exceptional

Ocean view
90 sq m
1 bedroom
Sleeps 5
1 King Bed
Free WiFi

A hotel room with a bed, a desk, a TV, a bathroom with a bathtub, and a view of the pool area.

Swim Up Suite

Garden view
45 sq m
1 bedroom
Sleeps 5
1 King Bed
Free WiFi

A modern hotel room with a dining area, a seating area with a view of the ocean, and a balcony with a view of the sea.

Superior Two Bedroom Presidential Suite

Sea view
167 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds
Free WiFi

A hotel room with a large bed, a bathroom with a bathtub, a desk with a lamp, and a view of the outside.

Superior Honeymoon Suite - King Size Bed

Wonderful

Partial sea view
45 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

A modern living room with a sofa, coffee table, and round dining table with chairs. A flat-screen TV is mounted on the wall.

Superior Two Bedroom Suite Golf Course View

Golf view
86 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds
Free WiFi

A hotel room with a bed, a desk, a chair, a TV, a bathtub, and a view of the outdoors.

Superior Deluxe Garden View

Excellent

Garden view
45 sq m
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds
Free WiFi

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Exceptional

Garden view
45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

A hotel room with a bed, a desk, a TV, a bathroom, and a view of the outdoors.

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Ocean view
45 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds
Free WiFi

A modern hotel room with a large bed, a desk, a television, and a view of greenery outside.

Three-Bedroom Villa with Golf Course View

Golf view
128 sq m
3 bedrooms
Sleeps 8
2 King Beds and 2 Double Beds
Free WiFi

A bed with a white sheet, a wooden textured area, a yellow ball, white slippers with a crown, and blue bags with octopus designs.

Superior Family Deluxe - Kids & Teens Stay Free

Very good

Garden view
90 sq m
2 bedrooms
Sleeps 7
1 King Bed and 2 Double Beds
Free WiFi

A hotel room with two beds, a bathroom with a bathtub, a desk with a coffee maker, and a TV displaying the hotel name.

Superior Deluxe Garden View - Kids & Teens Stay Free

Good

Garden view
45 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free WiFi

Superior Deluxe Ocean View - Kids & Teens Stay Free

Good

Ocean view
45 sq m
1 bedroom
Sleeps 5
1 King Bed OR 2 Double Beds
Free WiFi

A hotel room with a large bed, a TV, a sofa, a small table with a bottle, and a view of a garden and pool.

Superior Junior Suite Golf Course View with Golf Cart Included

Exceptional

Golf view
65 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

About the neighborhood

Located on the beach, Moon Palace Cancun - All-Inclusive is in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Delfines Beach and Puerto Morelos Beach. El Rey Ruins and Iberostar Cancun Golf Course are two other places to visit that come recommended. Jet skiing, scuba diving, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Cancun travel guide

View more Resorts in Cancun

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

What's nearby

Xoximilco
10 min walk - 0.5 miles
Delfines Beach
22 min drive - 12.9 miles
Grand Outlet Riviera Maya
9 min walk - 0.5 miles
Moon Palace Golf Club
11 min walk - 0.6 miles
El Tinto Golf Course
2 min drive - 2.0 miles

Getting around

Cancun Intl. Airport (CUN)
8 min drive

Restaurants

Air Margaritaville
14 min drive
Margaritaville
10 min drive
Boulangerie
7 min drive
Gourmet marché
13 min drive
The Lounge
9 min drive

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A swimming pool with a thatched roof structure, palm trees, and a bar area.

On private beach
Pool
Breakfast included
All inclusive

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

Free buffet breakfast available daily
11 bars/lounges
16 restaurants
2 coffee shops/cafes
3 swim-up bars
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Agra
Los Caporales
Momo Teppanyaki
Riviera Maya
Trattoria

Things to do

2 outdoor tennis courts
27-hole golf course
5 outdoor pickleball courts
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Lockers
Luggage storage
Safe at front desk
Water dispenser

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
Marina
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

36 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Spa open daily
Sports massages
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Elevator (78 inch wide door)
Front entrance ramp
Handrails in stairways (24 inches high)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

16 buildings
3 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Designated smoking areas
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally sourced food prioritized
Locally-owned and organized tours and activities
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian dining options
Waste recycling policy

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

55-inch smart TV with cable/satellite channels
Pay movies

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches used
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property Registration Number 005-007-000963/2025

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Moon Palace Cancun - All-Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

Is Moon Palace Cancun - All-Inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Moon Palace Cancun - All-Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Moon Palace Cancun - All-Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Cancun - All-Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, mini golf, soccer, and more.

Where is Moon Palace Cancun - All-Inclusive located?

This Cancun property is on the beach, 0.6 mi (0.9 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. El Rey Ruins and Iberostar Cancun Golf Course are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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