AARP Travel Center Verified Reviews
Get an overview of this hotel4.5-star beach property with a conference center
Popular property highlights
Located in Zona Hotelera, this family-friendly Cancun property is within a 5-minute walk of Ballenas Beach and Aquaworld. Delfines Beach and Maya Cancun Museum are also within 2 mi (3 km).
Guests at this beach property will appreciate convenient onsite amenities such as a complimentary children's club and a children's pool.
All 657 rooms provide sitting areas, 24-hour room service, and LCD TVs. Guests will also find premium bedding, free bottled water, and hair dryers.
Paradisus by Meliá Cancun - All Inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service (limited menu)
- In-room minibar (all beverages included)
Activities and facilities/equipment
- Fitness facilities
- Water fitness
- Supervised activities for children between 4 and 17 years old
- Onsite live performances
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Tennis lessons
- Surcharge for premium food items
- Premium and/or non-domestic beverages
- Surcharge for bottled wine
- Surcharge for room service
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
Paradisus by Meliá Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Paradisus by Meliá Cancun - All Inclusive features 4 outdoor swimming pools, a health club, and a children's pool. Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges, a beach bar, and a swim-up bar. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and a meeting room. This all-inclusive property also offers a terrace, a complimentary children's club, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.
Paradisus by Meliá Cancun - All Inclusive is a smoke-free property.
- Number of outdoor pools - 4
- Fitness facilities
- Local Expert Concierge
- 24-hour front desk
- Poolside bar 1
- Business center
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Luggage storage
- Hair salon
- Concierge services
- Gift shops or newsstand
- Conference center
- Snack bar/deli
- Pool umbrellas
- Parking (limited spaces)
- Total number of rooms - 657
- One meeting room
- Number of floors - 7
- Number of buildings/towers - 5
- Tennis on site
- Beach bar
- Coffee/tea in common areas
- Number of bars/lounges - 7
- Swim-up bar
- Free breakfast
- Tours/ticket assistance
- Meeting rooms
- Year Built - 1990
- Pool cabanas (surcharge)
- Coffee shop or café 1
- Free WiFi
- Pool sun loungers
- Babysitting or childcare (surcharge)
- Health club
- Children's club (free)
- Smoke-free property
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Number of restaurants - 10
- Banquet hall
- Reception hall
- Beach towels
- Arcade/game room
- Wedding services
- Multilingual staff
Available in some public areas: Free WiFi
Free self parking, Parking (limited spaces)
- Towels provided
- Linens provided
- Premium bedding
- Separate sitting area
- Air conditioning
- Free bottled water
- Daily housekeeping
- Private bathroom
- Free toiletries
- Hair dryer
- In-room childcare (surcharge)
- Iron/ironing board
- In-room safe
- Blackout drapes/curtains
- Number of bathrooms -
- Room service (24 hours)
- LCD TV
Where to Eat
A complimentary buffet breakfast is served each morning between 6:30 AM and 11:00 AM.
Naos - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Market Grill - This poolside steakhouse specializes in Brazilian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Mole - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Vento - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Bana - Overlooking the garden, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Nearby Things to Do
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Water skiing nearby
- Golfing on site
- Snorkeling nearby
- Parasailing nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Windsurfing nearby
- Yoga classes/instruction on site
- Pilates classes on site
- Playground on site
- Ecotours nearby
- Boat tours nearby
- Fitness classes on site
- Golf lessons available nearby
- Sailing nearby
- Scuba diving nearby
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is 18
Special check-in instructions:
Check-out time is 12:30 PM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- No pets or service animals allowed
You need to know
Extra-person charges may apply and vary depending on property policy.
- Minimum Spring Break check-in age is 18 years old.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Noise-free guestrooms cannot be guaranteed.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
- Sanitation services: USD 1.07 per night
- Resort fee: USD 2 per accommodation, per night
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
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We should mention
Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. No pets and no service animals are allowed at this property.
Awards & Affiliations
USD 30 Spa Credit
Book a stay in a rate plan displaying the “USD 30 Spa Credit” green tag for travel now-December 21, 2019 and receive a USD 30 spa credit for use on select spa treatments (per room, per stay).
Spa voucher and redemption details provided at check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Kids Stay and Eat Free Offer
Book a stay in any room category (except Royal Service rooms) for travel now-December 22, 2020 and 2 children age 12 and younger stay and eat free when staying in the same room as parents and using existing bedding.
Full details provided at check-in. Free stay reflected in rate displayed at time of booking. Valid for all room categories except "Royal" rooms. Maximum 2 children per room. Offer subject to availability. Offer can be combined with other promotional offers. Blackout dates include July 8-August 17, 2019; December 23, 2019-April 30, 2020; and July 10-August 17, 2020. Other blackout dates and restrictions may apply.