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Get an overview of this hotel3-star Cancun hotel in Downtown Cancun, walk to Dubai Palace Casino

Popular property highlights

Pets allowed
Free WiFi
Restaurant
Laundry facilities
Smoke Free

Location

Located in Downtown Cancun, this hotel is within a 10-minute walk of Dubai Palace Casino and Plaza Las Americas. Galenia Hospital and Market 28 are also within 2 mi (3 km).

Hotel Features

This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 190 rooms offer free WiFi, plasma TVs with satellite channels, and hair dryers. Showers and desks are also available to guests. Housekeeping is available once per stay.

Languages Spoken

  • English

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Cancun hotel also offers tour/ticket assistance, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Ibis Cancun Centro is a smoke-free property.

  • Safe-deposit box at front desk 
  • Luggage storage 
  • Bar/lounge 
  • Shopping mall on site 
  • Elevator 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Laundry facilities 
  • Tours/ticket assistance 
  • Restaurant 
  • Total number of rooms - 190 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Valet parking (surcharge) 
  • Smoke-free property 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Limited housekeeping 
  • Housekeeping - once per stay 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Desk 
  • In-room climate control (air conditioning) 
  • Satellite TV service 
  • Number of bathrooms -  
  • Connecting/adjoining rooms available 
  • Plasma TV 
  • Free WiFi 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.

Onsite venue - This restaurant specializes in regional cuisine and serves lunch and dinner.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant 
  • Wheelchair-accessible lounge 
  • Accessible bathroom 
  • In-room accessibility 
  • Wheelchair-accessible registration desk 
  • Wheelchair accessible (may have limitations) 

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 13 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets allowed for an extra charge of MXN 200 per pet, per night, plus a deposit of MXN 1000 per stay
  • Dogs only
  • 1 per room (up to 15 lbs)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
No rollaway/extra beds available
No cribs (infant beds) available
24-hour check-in
Debit cards
Number of children who can stay free - 13

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: MXN 139 for adults and MXN 139 for children (approximately)
  • Valet parking fee: MXN 30.00 per stay
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 200 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Cancun Centro
  • Centro Cancun
  • Ibis Cancun Centro
  • Ibis Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • Ibis Cancun Centro Hotel Cancun
  • ibis Cancun Centro Hotel
  • ibis Cancun Centro Cancun
  • ibis Cancun Centro Hotel Cancun

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


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