See all properties

Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
On beach with outdoor pool for sandy fun near Isla Mujeres Ferry Terminal

Choose dates to view prices

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
King Garden View | Balcony view
Classic Ocean Front | 1 bedroom, minibar, in-room safe, individually decorated
Reception
Outdoor pool, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King with Hot Tub

King with Hot Tub | 1 bedroom, minibar, in-room safe, individually decorated

King with Hot Tub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View | 1 bedroom, minibar, in-room safe, individually decorated

Palm Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Media Luna Apartment

Media Luna Apartment | 1 bedroom, minibar, in-room safe, individually decorated

Media Luna Apartment

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • Ocean view
  • 40 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cozy Guest Room

Cozy Guest Room | 1 bedroom, minibar, in-room safe, individually decorated

Cozy Guest Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2016
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

King Ocean View | 1 bedroom, minibar, in-room safe, individually decorated

King Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Garden View

King Garden View | 1 bedroom, minibar, in-room safe, individually decorated

King Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
TV
Separate bedroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front | 1 bedroom, minibar, in-room safe, individually decorated

Classic Ocean Front

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Izla Beach Front Hotel

  • Pool
  • All inclusive
  • Spa
  • Parking included
8.8 out of 10, Excellent, 1,017 reviews
Izla Beach Front Hotel

About the neighborhood

Map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 5 min walk - 0.3 miles
  • Miguel Hidalgo - 5 min walk - 0.3 miles
  • Isla Mujeres Ferry Terminal - 11 min walk - 0.6 miles
  • Cocal Beach - 1 min drive - 0.3 miles
  • Dolphin Discovery - 8 min drive - 4.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪North Garden - ‬3 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

Hotel near North Beach
A short walk from Isla Mujeres Ferry Terminal, Hotel Playa la Media Luna, Isla Mujeres provides a terrace, laundry facilities, and car rentals on site. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • Multilingual staff, smoke-free premises, and wedding services
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 29-inch TVs with cable channels
  • Coffee/tea makers, ceiling fans, and limited housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Yes, this property has an outdoor pool.

Is Hotel Playa la Media Luna, Isla Mujeres pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Playa la Media Luna, Isla Mujeres?

Self parking is free at this property.

What time is check-in at Hotel Playa la Media Luna, Isla Mujeres?

Check-in start time: 3 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Playa la Media Luna, Isla Mujeres?

Check-out is at noon.

Where is Hotel Playa la Media Luna, Isla Mujeres located?

Located in Centro - Supmza 001, this beachfront hotel is in the city center and within a 5-minute walk of Aztlán Galería, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, and North Beach. Isla Mujeres Ferry Terminal is 0.5 mi (0.9 km) away.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 265 out of 592 reviews
Rating 8 - Good. 209 out of 592 reviews
Rating 6 - Okay. 74 out of 592 reviews
Rating 4 - Poor. 28 out of 592 reviews
Rating 2 - Terrible. 16 out of 592 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this place and would definitely go back! The room was spacious and bright. The view of the Caribbean blue ocean was to die for!
Stayed 4 nights in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience and loved having a pool with beach access. Excellent location to everything and friendly staff. Quiet and safe.
Stayed 5 nights in Mar 2025

8/10 Good

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it! Friendly, helpful, relaxing stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Alain

Really good location. Quiet and on the beach
Stayed 3 nights in Mar 2025

8/10 Good

Trevor George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous spot, wonderful facilities, great location.
Stayed 10 nights in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place!
Stayed 4 nights in Jan 2025

8/10 Good

Ronda Kay

Liked: Cleanliness
Property is nice enough, nice view, few ques were answered ok. But staff not always easily found either. They decided to upgrade the small pool bar - closing it entirely at least two days. Complete nonsense while guests are looking for a drink. Lots of narrow stairs, might be concerning for some.
Stayed 7 nights in May 2025

10/10 Excellent

lauren

Liked: Cleanliness, property conditions & facilities
This hotel is an excellent value. The staff provides service that is a bit sluggish and the pillows are extremely uncomfortable, but otherwise I was very happy with my stay.
Stayed 3 nights in Dec 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has a spectacular view of the sea, there is a sidewalk that takes you to one of the most beautiful beaches in the world, north beach.
Stayed 2 nights in Dec 2024

8/10 Good

charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and beds were comfortable. Enjoyed the hammock on the balcony. The pool looked out onto the beach, very relaxing. Close to restaurants and shops.
Stayed 5 nights in Dec 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Price went up too much for next year or we would book again.
Stayed 6 nights in Jan 2025

2/10 Terrible

Johnny

Disliked: Cleanliness, amenities, property conditions & facilities
We experienced several cleanliness issues during our stay, including ants in our room, near the coffee area, and in the seating area as well. Upon arrival, we also noticed a roach at the doorway. When we reported these concerns, the younger front desk staff member with glasses did not display any urgency or willingness to assist with any of our questions and needs which was disappointing. However, we appreciated the helpful attitude of the older woman and older man at the front desk, who were both courteous, helpful, and willing to go out their way for what we needed.
Stayed 3 nights in Apr 2025

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Relaxing
Stayed 5 nights in Jan 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a little gem in the middle of everything yet peaceful and relaxing
Stayed 7 nights in Nov 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location that felt safe. Y
Stayed 2 nights in Dec 2024

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful quiet place with everything so close it's a perfect stay.
Stayed 2 nights in May 2024

6/10 Okay

Renee

Liked: Cleanliness
Beautiful location
Stayed 2 nights in Jul 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place, great location and clean.
Stayed 5 nights in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places on the island.
Stayed 7 nights in Mar 2024

10/10 Excellent

michele

Liked: Cleanliness, amenities
Great location walking distance to resturantes and beach. Clean comfortable rooms.
Stayed 5 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with delicious Margaritas!

We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable! The only negative was our shower was cold and was no much more than a dribble.
Stayed 3 nights in Nov 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Oct 2024