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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4.0 star property
Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall

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Photo gallery for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Business center
Exterior
Exterior
On the beach, white sand, sun loungers, beach umbrellas
4 outdoor pools, pool umbrellas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 69 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 106 sq m
  • Partial sea view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 2 Bedrooms, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 106 sq m
  • Ocean view
  • Sleeps 8
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

LCD TV, DVD player

Villa, 1 Bedroom, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Dishwasher
  • 69 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Property amenity

Studio, 1 Queen Bed with Sofa bed, Non Smoking, Balcony (Oceanfront)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
Dishwasher
LCD TV
Washer/dryer
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 miles
  • La Isla Shopping Mall - 2 min walk - 0.2 miles
  • Marlin Beach - 10 min walk - 0.5 miles
  • Cancun Convention Center - 4 min drive - 2.1 miles
  • Gaviota Azul Beach - 4 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Duna Pool Bar - ‬2 min walk
  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk

About this property

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Upscale eco-certified resort near La Isla Shopping Mall
At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, you can look forward to a swim-up bar, a grocery/convenience store, and a terrace. With a white sand beach, beachfront dining, and beach massages, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a body wrap, or a hot stone massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like volleyball and basketball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and mini golf.
Other perks at this resort include:
  • 4 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), 2 outdoor tennis courts, and a children's club (surcharge)
  • ATM/banking services, barbecue grills, and smoke-free premises
  • Guest reviews say great things the beach locale, pool, and helpful staff
Room features
All 580 rooms feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with jetted tubs and free toiletries
  • LCD TVs with cable channels and DVD players
  • Balconies, recycling, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 495 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Duna Sports Bar
  • Oceano
  • Tierra Market
  • Viento

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • 4 hot tubs
  • 4 outdoor pools
  • Basketball
  • Children's club
  • Children's pool
  • Full-service spa
  • Mini golf
  • Shopping
  • Volleyball
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 8 floors
  • Built in 2007
  • Comprehensive recycling policy
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Limited room service
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 20 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Lobby

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Outdoor pool
  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 495.00 per person
  • Rollaway bed fee: MXN 700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Cancun Lagunamar
Cancun Lagunamar Westin
Cancun Westin Villas
Westin Lagunamar Cancun Resort
Westin Lagunamar Ocean Resort Villas
Westin Lagunamar Ocean Resort Villas Cancun
Westin Lagunamar Ocean Villas
Westin Lagunamar Ocean Villas Cancun
Westin Ocean Resort Cancun
Westin Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Cancun
The Westin Lagunamar Ocean Resort Villas Spa Cancun
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Frequently asked questions

Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Self parking and valet parking are free at this property.

What time is check-in at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

Check-out is at 10 AM.

Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

Located in Zona Hotelera, this beachfront resort is in the historical district, just steps from Tequila Museum and La Isla Shopping Mall. Gaviota Azul Beach and Iberostar Cancun Golf Course are also within 3 mi (5 km).

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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1005 reviews
Rating 8 - Good. 198 out of 1005 reviews
Rating 6 - Okay. 71 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 45 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, staff is super friendly and helpful. The pools stay open till 10pm, they have 3 large pools, including one with a slide. Daily activities for guests to enjoy.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed everything about this place
Stayed 5 nights in Mar 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful pools and landscape. Room was spacious and comfortable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great place food in area not so good
Stayed 4 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property for a family vacation perfectly located in the middle of the peninsula
Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 7 nights in Mar 2025

8/10 Good

kwokming

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Apr 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the service is excellent.
Stayed 9 nights in Feb 2025

10/10 Excellent

alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe! Service was excellent and everyone was very cordial.
Stayed 4 nights in Mar 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Love God

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful, but i wish the rep didnt tell the luggage person to take our stuff to room so she can sell a package, it was hard to find room since there was construction at the time. The satff were very friendly , and i felt safe.
Stayed 2 nights in Oct 2024

8/10 Good

Barney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Nov 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property. Huge nice clean pools. Jacuzzi spa beautiful beach. Friendly staff. Good food. Nice rooms. Convenient to all.
Stayed 4 nights in Feb 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice time at this property.
Stayed 3 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not an " All Included" hotel, just in case this is what you look for.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is fine with this hotel and surrounding areas, very well located
Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 7 nights in Sep 2024

10/10 Excellent

Maricela

Liked: Cleanliness, amenities
Excellent service at this property, great location!
Stayed 4 nights in Nov 2024

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
I like the flexibility of dining out or being able to cook in the room...the washer and dryer is a big plus if on an extended stay. I have been staying at this location for the last 10 years.
Stayed 7 nights in Feb 2025

6/10 Okay

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a vibration like sound in the unit that was uncomfortable and we let them know a few times. They could shut off the machine ( or source) causing it but it kept coming back. Would not go back here.
Stayed 5 nights in Mar 2025

10/10 Excellent

Joselito Bernardino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the heated pool, the beach area is wonderful, the studio room with ocean view was the most beautiful view
Stayed 2 nights in Dec 2024

10/10 Excellent

HONGYANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across La Isla hopping mall and other walkable restaurants. Staff was friendly and everything was super clean. Transportation was also easy to arrange to and from the airport.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff
Stayed 4 nights in Sep 2024