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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Travelers find a peaceful retreat at this beachside haven where private cabanas offer a serene escape from everyday life along the sun-drenched coast

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers - Sandos Cancún All Inclusive - Adults Only (Cancun)
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Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk - Sandos Cancún All Inclusive - Adults Only (Cancun)
On the beach, white sand, free beach cabanas, sun loungers - Sandos Cancún All Inclusive - Adults Only (Cancun)
5 restaurants, breakfast, lunch, dinner served; international cuisine - Sandos Cancún All Inclusive - Adults Only (Cancun)
Sandos Cancún All Inclusive offers turquoise waters and white sand beaches. Enjoy drinks at the poolside bar, relax in beach cabanas, join yoga classes, and book spa treatments. Multiple dining options, free WiFi, and close to Delfines Beach and El Rey Ruins.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Sandos Suite

Sandos Suite | Pillowtop beds, free minibar, in-room safe, desk

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Sandos Cancún All Inclusive - Adults Only is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Ruins and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
Map
Cancun, QROO

What's nearby

  • Ballenas Beach
    Ballenas Beach
    3 min walk - 0.2 miles
  • Aquaworld
    Aquaworld
    13 min walk - 0.7 miles
  • Hotel Zone Beaches
    Hotel Zone Beaches
    2 min drive - 1.1 miles
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    3 min drive - 1.6 miles
  • Kukulcan Plaza Shopping Mall
    15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • Nebbiolo
    2 min walk
  • Club 91 Lounge
    9 min walk
  • Cafetto
    7 min walk
  • Restaurante Zen
    7 min walk
  • La Madalena
    7 min walk

About this property

Sandos Cancún All Inclusive - Adults Only

Luxury all-inclusive property renovated in 2017 and located near La Isla Shopping Mall
Located close to Delfines Beach and El Rey Ruins, Sandos Cancún All Inclusive - Adults Only provides a nightclub, a terrace, and designer stores on site. With a beachfront location, beachfront dining, and free beach cabanas, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in hydrotherapy, a body wrap, or a facial. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Fitness classes and yoga classes are offered at the health club; other things to do include beach volleyball and beach yoga. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), massage treatment rooms, and luggage storage
  • An elevator, a gift shop, and a computer station
  • Guest reviews say great things about the beach locale, pool, and helpful staff
Room features
All 213 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and free stocked minibars. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun All Inclusive Luxury
Cancun Luxury Experience Resort
Experience Resort
Experience Resort Cancun
Luxury Cancun Resort
Sandos Cancun Luxury Experience
Sandos Lifestyle Resort All Inclusive
Sandos Luxury Cancun
Sandos Luxury Experience
Sandos Luxury Experience Resort All Inclusive
Sandos Cancun Lifestyle
Sandos Luxury Resort All Inclusive
Sandos Luxury
Sandos Lifestyle
Sandos Cancun Luxury Resort All Inclusive
Sandos Cancun Lifestyle All Inclusive
Sandos Lifestyle All Inclusive
Sandos Cancun Luxury Experience Resort All Inclusive
dos Cancun Lifestyle Inclusiv

Frequently asked questions

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos Cancún All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancún All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancún All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancún All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancún All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

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Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1032 out of 2171 reviews
Rating 8 - Good. 514 out of 2171 reviews
Rating 6 - Okay. 358 out of 2171 reviews
Rating 4 - Poor. 145 out of 2171 reviews
Rating 2 - Terrible. 122 out of 2171 reviews

Reviews

Verified

10/10 Excellent

Terry J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with very helpful and friendly staff Wilmer the concierge was extremely knowledgeable and very supportive for all our requests.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff friendly, only thing is the food was not all that great and no omelet cook. Entertainment was excellent.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Delani

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, daily room cleaning, great food, and beautiful property!
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Robin Alexandra

Liked: Cleanliness, amenities
Overall decent resort. Pros: not too crowded, nice beach/sand, good food choices Cons: Construction and could hear noises from above as early as 7am every day, language barrier was quite noticeable with staff, people reserving chairs and cabanas as early as 5:45am
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun is great. The Entertainment Team makes the Resort a very Fun place to stay. Jacob in Bar One is the MAIN reason we keep coming back. I cannot stress enough how every employee is so Wonderful. Ryan, Chuck and Anita W.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous staff.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, good food and variety options.
Clean beaches
Good shows
Excellent musical talent
Delicious food-the hibachi was our favorite
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Staff, venue, and location were top notch
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, really good food overall and lots of entertainment.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, extremely friendly staff! Shout out Eddy from Bar Two! Pool and beach area are very nice. Room was excellent with always stocked fridge by the staff. Some of the food was a miss but we loved the brick oven pizza, Italian restaurant, and steak restaurant. Much older crowd which isn’t a bad thing but if you are young expect to be around an older crowd.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mike Jason

Liked: Cleanliness, amenities
The service was great and indeed a great experience
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Nicholas John Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, great service
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

noe

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Friendly place
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean resort, lots of activities, able to find a beach chairs easily throughout the day, really good food. Enjoyed the tres leches cake.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Duane

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff all around, clean, attentive and friendly.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

ALEXANDER ROBERT GUENG PING

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and fhe air conditioners worked well. Karla and the entertainment crew was great. You have to stay for Friday Foam Party. As with any holidays there are always minor inconveniences, however the staff were quick to address our concerns and had the issue corrected immediately. The resort is a very good value for you money.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Nice rooms clean, no seafood on menu, bit disappointed, main pools after 12 noon no sun cause of tall secrets building blocks all sun. Afternoon have to go to beach for sun. Other than that people great service great
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Frederick

The beach is alway great and the staff were very courteous and friendly.
Stayed 14 nights in Nov 2025
Verified

10/10 Excellent

David L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at Sandos Cancun. The food at the buffet was top notch world class, the staff was fun and attentive, the spa was clean and organized, the daily band and singing entertainment at the pool was fun and exciting, the beaches were clean and beautiful. Had an excellent time at Sandos Cancun and I would recommend it to anyone who wants to have a wonderful, care free vacation in Cancun. The MTS ground transportation was spot on, there, on time and reliable. Recommend using it and read the instructions they provide carefully. You can't lose. Expedia was organized, received helpful texts during my stay. Frontier airlines was good.
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

Kelsey Eileen

The resort is nice, drinks and food were tasteful; however the buffet was limited. There was no The resort seemed more tailored to timeshare stays vs. A resort appeal.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
Perfect attention good animation and al place very clean, the Director of the hotel very nice and professional attention always very pending all guests
Entrance
Receiving Parking lot
Lobby
Piano bar
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean,activity at pool was awesome
Water at beach very clear
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

Dmitrii

Liked: Cleanliness, amenities, property conditions & facilities
Excellent time for relaxing ! Great people. Outstanding services.
Stayed 14 nights in Nov 2025
Verified

6/10 Okay

Oyaima

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff is great, customer service is great, food was good, conditions of elevators poor (slow / buttons not lightingup), room was beautiful (we had the suite), room shower facets broken / tricky to get hot water, spa amenities poor - jacuzzi water cold, locker room was coed (awkward using restroom while a man is at the urinal) n cold plunge floor felt slimy. Outside beach beds need fixing / updating. It's nice but there is a reason why it's reasonable priced for all inclusive in the hotel zona. Would we return? I don't so.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Staff - clean room
Trop breakfast
Dessert
Stayed 5 nights in Jan 2026