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Sandos Cancún All Inclusive - Adults Only

Property class: 4.5
Travelers find a peaceful retreat at this beachside haven where private cabanas offer a serene escape from everyday life along the sun-drenched coast

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

A pool area with a clear view of the ocean, lounge chairs, and palm trees. - Sandos Cancún All Inclusive - Adults Only (Cancun)
Property video
A restaurant with tables and chairs, large windows, and a view of the ocean. - Sandos Cancún All Inclusive - Adults Only (Cancun)
A couple standing by a beachside table with ocean views. - Sandos Cancún All Inclusive - Adults Only (Cancun)
A couple in white robes standing at a balcony with a view of the sea. - Sandos Cancún All Inclusive - Adults Only (Cancun)
Sandos Cancún All Inclusive offers turquoise waters and white sand beaches. Enjoy drinks at the poolside bar, relax in beach cabanas, join yoga classes, and book spa treatments. Multiple dining options, free WiFi, and close to Delfines Beach and El Rey Ruins.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Deluxe Room

A hotel room with two beds, a desk, a chair, a TV, and a balcony with a view of buildings.

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sandos Suite

A modern living room with a glass coffee table, a white sofa, a blue sofa, and a painting on the wall.

Sandos Suite

8.8 out of 10
Excellent
(10 reviews)
  • Partial ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Laguna suite

A bedroom with a bed, a TV, a dresser, and a wardrobe.

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Caribe Suite

A hotel room with a bed, a nightstand, a lamp, a chair, and a large window offering a view of the ocean.

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe room

A hotel room with a large bed, two chairs, a desk, and a view of the beach.

Deluxe room

8.4 out of 10
Very good
(128 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Sandos Cancún All Inclusive - Adults Only is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Ruins and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Cancun, QROO

What's nearby

  • A wooden pier extending into calm waters with boats docked at the end.
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • A pair of feet dangling over turquoise ocean water with a beach and buildings in the background.
    Ballenas Beach
    3 min walk - 0.2 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    13 min walk - 0.7 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    5 min drive - 1.4 miles
  • Kukulcan Plaza Shopping Mall
    15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • La Veranda
    13 min walk
  • McDonald's
    11 min walk
  • Club Bistro
    12 min walk
  • Cafetto
    7 min walk
  • Bana
    16 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos Cancún All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancún All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancún All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancún All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancún All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

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Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1032 out of 2123 reviews
Rating 8 - Good. 506 out of 2123 reviews
Rating 6 - Okay. 335 out of 2123 reviews
Rating 4 - Poor. 129 out of 2123 reviews
Rating 2 - Terrible. 121 out of 2123 reviews

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, great location, great food
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect, staff, food and drinks, the restaurants
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great staff and great visit. Josette is the best.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Food was amazing. Staff was great .The entertainment was awesome
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Jesica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this resort!! Me and my family come to it every year! The staff is amazing, food taste wonderful and everyone is so nice!! See you next year Sandos!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the best. It was my second time staying there; they always put on a great show for their guests. The food was great, and the place was clean.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, the food could have been a little better. Staff 10/10, food 6/10.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Akram

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff from start to finish made our vacation feel effortless. The rooms were spotless with reliable daily cleaning, and the beach view from the pools was incredible. We loved the food and the daily entertainment — overall a wonderful stay.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nightly shows and parties were lots of fun! The property has only 4 restaurants and small selection of foods but still very good. Hope to be back again. Highly recommend A+
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Janna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so lovely!! The staff were excellent and really cared about all of us. It’s a tiny place and they make the most out of it. Fun pool parties, attentive staff. You will know everyone by the time you leave.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really clean. Rooms a little outdated and our suite didn’t have a tub. The entertainment staff are AMAZING!!!!!
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Ida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were nice and clean with great beach access. The only reason we would not stay at Sandos again is the food. The quality, taste and variety left lots to be desired.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great girls birthday trip here at Sandos Cancun! We were lucky enough to get upgraded into a suite and that was just the beginning of a wonderful trip! We loved the entertainment crew including Karla and Esther at the spa was so relaxing and kind. We also appreciated Miguel from the Hibachi restaurant who gave us a great show, Silvio and Guarnernos who also were incredible help in the restaurants and everyone who helped us out during our stay.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are easy going. Sandos Cancun offered us everything we were looking for without ever having to leave the premises. Premises are clean. Staff are always friendly and forthcoming to be helpful. It was a very pleasant experience, and we would definitely recommend.
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Zamirah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very relaxing trip and sandos helped make sure it was. The staff is very lovely and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Sandos Cancun was amazing. Their response time to our wants was fast. We loved the pools, the beach view, and our couples massage. Plenty of activities and entertainment at the resort made our experience awesome!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

ANGELA

Liked: Amenities
Staff were all friendly. Halls and rooms were noisy from the bar 6.
Stayed 11 nights in Jun 2026
Verified review

8/10 Good

Rana Youssef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was excellent and the cleanliness was awesome. Was a very great experience. But room service did bleach my pants and didn’t do anything about it which I was not happy about.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Emiley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing! Outside food and bar was 10/10. Needs a swim up bar and pool needs to stay open later than 8pm
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Food was good.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort!! So clean and the staff was second to none!! The buffet could have used a bit of variety but food was good quality. Fun activities every day. Would definitely recommend Sandos to anybody looking for a fun time!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I have stayed here three times and all three have been such a beautiful and pleasant stay! We love the cozy and cleanness, the excellent service of all the workers that are always in such good mood to help you in anything. Also we love the entertainment during the day by the pools and the night ones as well!!! Never a dull day! The setup of the three infinity pools are so beautiful overlooking the ocean and you have a choice of being either in the one or the activity one and the best for last are the bed cabanas for free either by the pools or on the beach with waiter service on both sides!!! All restaurants are also have really good food especially the Japanese one !!! So make sure you make reservations for that one!!!
Stayed 9 nights in Jun 2026
Verified review

8/10 Good

Rosa Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa , Karen was amazing. Good customer service in general. Rooms clean but little outdated . Overall it was a great experience will recommend and return back .
Stayed 9 nights in Jun 2026
Verified review

6/10 Okay

Chelsie

Liked: Staff & service
Great staff and events. Food and beverage choices limited and nothing special.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, always able to answer questions or get things needed. The entertainment staff, Josh and Karla were amazing. Would recommend Sandos and Hope to return at some point.
Stayed 5 nights in May 2026