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Sandos Cancún All Inclusive - Adults Only

4.5 star property
Travelers find a peaceful retreat at this beachside haven where private cabanas offer a serene escape from everyday life along the sun-drenched coast

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Photo gallery for Sandos Cancún All Inclusive - Adults Only

3 outdoor pools, pool umbrellas, sun loungers - Sandos Cancún All Inclusive - Adults Only (Cancun)
Property video
5 restaurants; breakfast, lunch, and dinner served - Sandos Cancún All Inclusive - Adults Only (Cancun)
5 restaurants; breakfast, lunch, and dinner served - Sandos Cancún All Inclusive - Adults Only (Cancun)
Caribe Suite | View from room - Sandos Cancún All Inclusive - Adults Only (Cancun)
Sandos Cancún All Inclusive offers turquoise waters and white sand beaches. Enjoy drinks at the poolside bar, relax in beach cabanas, join yoga classes, and book spa treatments. Multiple dining options, free WiFi, and close to Delfines Beach and El Rey Ruins.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Deluxe Room

Balcony Deluxe Room | Pillowtop beds, free minibar, in-room safe, desk

Balcony Deluxe Room

8.0 out of 10
Very good
(120 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Sandos Suite

Sandos Suite | Living area | 32-inch Smart TV with cable channels, TV, iPod dock

Sandos Suite

8.8 out of 10
Excellent
(9 reviews)
  • Partial ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Laguna suite

Laguna suite | Pillowtop beds, free minibar, in-room safe, desk

Laguna suite

9.4 out of 10
Exceptional
(10 reviews)
  • Lagoon view
  • 84 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Caribe Suite

Caribe Suite | Pillowtop beds, free minibar, in-room safe, desk

Caribe Suite

7.0 out of 10
Good
(4 reviews)
  • Sea view
  • 108 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free WiFi

View all photos for Deluxe room

Deluxe room | Pillowtop beds, free minibar, in-room safe, desk

Deluxe room

8.4 out of 10
Very good
(124 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Sandos Cancún All Inclusive - Adults Only is near the airport and on the beach. Shoppers can check out La Isla Shopping Mall, while everyone can enjoy the natural beauty of Delfines Beach and Tortuga Beach. El Rey Ruins and Cancun Convention Center are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
View more Resorts in Cancun
Map
Cancun, QROO

What's nearby

  • A pair of feet dangling over turquoise ocean water with a beach and buildings in the background.
    Ballenas Beach
    3 min walk - 0.2 miles
  • A large fish sculpture in front of a building with the Aquaworld logo.
    Aquaworld
    13 min walk - 0.7 miles
  • A beach with thatched umbrellas, palm trees, and a flag on the shore.
    Hotel Zone Beaches
    2 min drive - 0.9 miles
  • A waterfront with a wooden pier, palm trees, and overwater bungalows.
    La Isla Shopping Mall
    4 min drive - 1.4 miles
  • Kukulcan Plaza Shopping Mall
    15 min walk - 0.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    18 min drive

Restaurants

  • Nebbiolo
    2 min walk
  • Zango
    1 min walk
  • St. Trop
    4 min walk
  • Cafetto
    7 min walk
  • Puerto Madero
    8 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Frattinis
  • Gaijin Teppanyaki
  • Seasons Restaurant
  • St. Trop
  • Zango Restaurant

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Books
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Health club
  • Hot tub
  • Nightclub
  • Piano
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (6,254 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • Renovated entire property - 2017

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

This property welcomes adults only

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: MXN 79.20 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1, 2025.
Property Registration Number 005-007-006265/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sandos Cancún All Inclusive - Adults Only have a pool?

Yes, this property has 3 outdoor pools.

Is Sandos Cancún All Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sandos Cancún All Inclusive - Adults Only?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Cancún All Inclusive - Adults Only?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Cancún All Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Sandos Cancún All Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, aerobics classes, and more.

Where is Sandos Cancún All Inclusive - Adults Only located?

Nestled on the beach, this Zona Hotelera property is within 3 mi (5 km) of La Isla Shopping Mall, Delfines Beach, and El Rey Ruins. Cancun Convention Center and Tortuga Beach are also within 6 mi (10 km).

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Reviews

Sandos Cancún All Inclusive - Adults Only Reviews

8.2

Very Good

8.6

Cleanliness

8.0

Amenities

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 1006 out of 2104 reviews
Rating 8 - Good. 501 out of 2104 reviews
Rating 6 - Okay. 346 out of 2104 reviews
Rating 4 - Poor. 132 out of 2104 reviews
Rating 2 - Terrible. 119 out of 2104 reviews

Reviews

Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Food was good.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort!! So clean and the staff was second to none!! The buffet could have used a bit of variety but food was good quality. Fun activities every day. Would definitely recommend Sandos to anybody looking for a fun time!
Stayed 6 nights in May 2026
Verified

6/10 Okay

Chelsie

Liked: Staff & service
Great staff and events. Food and beverage choices limited and nothing special.
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, always able to answer questions or get things needed. The entertainment staff, Josh and Karla were amazing. Would recommend Sandos and Hope to return at some point.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Clean and well maintained. The property is a little on the small side but that's not a bad thing here. There are 3 pools plus the ocean. There are four restarants, one of which is a buffet. Overall a very nice resort.
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food drinks and staff. Very clean. Staff is the highlight of this place. From check in with Angel. Drinks with Carlos fonzy and Fermin. Dining with Samuel and loronzo. And partying with event staff Josue and Karla. Thanks for a great time.
Stayed 5 nights in May 2026
Verified

8/10 Good

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertaiment fantastic, specially at the pool. Food was good but I only stayed 1 night, I do not know if they offer more variety each day. Overall I recommended
Stayed 1 night in May 2026
Verified

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the beach
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sandos for 6 days. Each day they had fun activities by the pools. The Staff were so fun and energetic. Romario & Karla were great. Mitzy & Alex as well. Josetta at the reservation desk was so helpful. Erich at the concierge was friendly. Greg helped us with an Excursion and our Guide Jorge and driver Jose made our experience so fun. Mayte and her partner at Bar 1 was so very great, friendly and fun. If we go back to Cancun, we will absolutely stay at Sandos again!
Stayed 6 nights in May 2026
Verified

8/10 Good

ROGERIO P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, food was not excellent but was good. Beach was loaded with seaweed, something the resort has no control of. Elevator kept breaking down daily, air conditioning inside restaurants was not cool at all. But overall we enjoyed our stay. Our room had ocean front views and that along was a plus.
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay . Was here for my birthday weekend and I totally loved it . Staff was super nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Sandos and once again we had a great experience! The pool area was the best part with lots of space for people to sit. The rooms were nice and kept clean although could have used a few small updates. The food was also good at every restaurant! Unfortunately, not every restaurant would be open everyday with no notice which turned out to be inconvenient with only a few sit down dinner options to choose from in the first place. The staff were all friendly and the entertainment team were great always providing different activity options throughout the day and night. The use of the hotels app was very helpful but we found that there were often mistakes on it especially when it came to the time of events and room service menus.
Stayed 7 nights in Jun 2026
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found out that booking through Expedia gave us VIP perks at Sandos...that was a nice surprise! Really liked the the three pools, little different vibes at each one. Lots of activities to participate in and evening entertainment was good that we attended, starts kind of late but thats due to people who have late dinner reservations. All the restaurants were great, very nice and tasty. Over all...great place to stay
Stayed 7 nights in Apr 2026
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Yes very clean. . Good drinks in room-
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Delani

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, daily room cleaning, great food, and beautiful property!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Terry J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort with very helpful and friendly staff Wilmer the concierge was extremely knowledgeable and very supportive for all our requests.
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Marnie

Liked: Cleanliness, staff & service, amenities
Room was clean but mold allergies really kicked in. Pool parties were awesome. Beach was beautiful. Staff was amazing. Especially Carlos and Miguel at Bar 6.
Stayed 8 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very courteous staff.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent staff, good food and variety options.
Clean beaches
Good shows
Excellent musical talent
Delicious food-the hibachi was our favorite
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!! Fonzie,Carlos and Ferman made our stay Fabulous!!!!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness
Staff, venue, and location were top notch
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, really good food overall and lots of entertainment.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Myrna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and staff friendly, only thing is the food was not all that great and no omelet cook. Entertainment was excellent.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sandos Cancun is great. The Entertainment Team makes the Resort a very Fun place to stay. Jacob in Bar One is the MAIN reason we keep coming back. I cannot stress enough how every employee is so Wonderful. Ryan, Chuck and Anita W.
Stayed 6 nights in Mar 2026
Verified

6/10 Okay

Robin Alexandra

Liked: Cleanliness, amenities
Overall decent resort. Pros: not too crowded, nice beach/sand, good food choices Cons: Construction and could hear noises from above as early as 7am every day, language barrier was quite noticeable with staff, people reserving chairs and cabanas as early as 5:45am
Stayed 7 nights in Feb 2026