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Sun Palace Cancun - Adults Only - All-inclusive

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Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)
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Superior Two Bedroom Presidential Suite - Ocean View | Terrace/patio - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)
4 restaurants, breakfast, lunch, dinner served; Italian cuisine - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)
3 outdoor pools, sun loungers - Sun Palace Cancun - Adults Only - All-inclusive (Cancun)
Luxury
4.5 star property
9.2

Wonderful

Beachfront bliss in Cancun

Crystalline turquoise waters lap against pristine white sands at this adults-only beachfront sanctuary. Guests enjoy signature cocktails while taking in ocean vistas from infinity pools. The spa offers rejuvenating treatments after beach activities or evening fire shows beneath the stars.

Popular amenities

  • Parking included

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

Superior Junior Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

Superior Governor Suite Partial Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Partial Ocean View - King Size Bed

  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

A hotel room with a bed, a TV, a desk, a chair, a table, and a view of the ocean.

Superior Two Bedroom Presidential Suite - Ocean View

  • Ocean view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Two Double Beds

Superior Junior Suite Ocean View - Two Double Beds | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Junior Suite Ocean View - Two Double Beds

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Ocean View

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View

9.6 out of 10
Exceptional
(67 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

About the neighborhood

Located in Zona Hotelera, a neighborhood in Cancun, Sun Palace Cancun - Adults Only - All-inclusive is near theme parks and on the beach. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Arrecife de Puerto Morelos National Park and El Sol de Cancun are also worth visiting. Scuba diving, snorkeling, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Cancun travel guide
Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon
    Nichupté Lagoon
    2 min walk - 0.1 miles
  • Aerial view of Iberostar Selection Hotel garden and Laguna Nichupte Lagoon in Cancun, Quintana Roo QR, Mexico.
    Iberostar Cancun Golf Course
    19 min walk - 1.0 mile
  • El Rey Ruins
    El Rey Ruins
    4 min drive - 1.6 miles
  • Delfines Beach
    Delfines Beach
    4 min drive - 1.8 miles
  • El Rey Ruins Trailhead
    4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    13 min drive

Restaurants

  • Arena Sports Bar
    6 min walk
  • Marco Polo Restaurante
    9 min walk
  • Azvl
    2 min walk
  • Restaurant Las Fuentes
    9 min walk
  • Soluna Bar
    5 min drive

About this property

Sun Palace Cancun - Adults Only - All-inclusive

Luxury property near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Consider a stay at Sun Palace Cancun - Adults Only - All-inclusive and take advantage of free full breakfast, 2 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a beachfront location and sun loungers. Treat yourself to a body treatment, hydrotherapy, or a body wrap at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Italian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools along with sun loungers and a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • A 24-hour front desk, smoke-free premises, and concierge services
  • Guest reviews give top marks for the beach locale, pool, and helpful staff
Room features
All 247 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free stocked minibars and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with jetted tubs and free toiletries
  • Smart TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Sun Palace Cancun - Adults Only - All-inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks, and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorized water sports are included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aurora
  • Fuego
  • La Tratto
  • Thai

Things to do

  • 3 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive have a pool?

Yes, this property has 3 outdoor pools.

Is Sun Palace Cancun - Adults Only - All-inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Sun Palace Cancun - Adults Only - All-inclusive?

Check-out is at noon.

Does Sun Palace Cancun - Adults Only - All-inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Sun Palace Cancun - Adults Only - All-inclusive?

Some rate plans available at this property are all-inclusive.

Where is Sun Palace Cancun - Adults Only - All-inclusive located?

Nestled on the beach, this Zona Hotelera property is within 1 mi (2 km) of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Iberostar Cancun Golf Course. Delfines Beach is 1.2 mi (2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1000 reviews
Rating 8 - Good. 142 out of 1000 reviews
Rating 6 - Okay. 66 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room | Staff | Breakfast | all on point
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Karla Valeria Zermeno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean awesome service and great views!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, resort well kept. Staff was courteous, helpful and accomodating. We really enjoy our stay at the Sun Palace Cancun.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Great service.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent and because of this, we will be a regular customer.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay! Clean rooms, friendly staff and great food!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like Diamonds this is the Hotel for you! Food was Great, we had a 10 day stay at the Resort so we visited all the Restaurants, pools, bars you name it! staff was very helpful and friendly, very safe and attentive, we recommend sun Palace
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Edward M

Liked: Cleanliness, property conditions & facilities
Gorgeous resort! Food and staff were great! We will be back.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Food was really good, the staff was great. Airport shuttle we called the hotel 3 days before our arrIval and they scheduled our transportation. We chose the private transportation we didn’t had to wait for other people they picked us up fast.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! the rooms were well appointed and clean, o.ur room had a beautiful view overlooking the ocean, the restaurants were all themed with great courses, the pools and bars were so fun and relaxing, the staff was very friendly and accommodating for reservations and stay extensions (we were allowed to purchase additional nights. due to inclement weather that delayed our arrival) and there were several activities each day. Our group will definitely be returning and we'd highly recommend it!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was above and beyond kind, helpful, and courteous! The room was kept spotless, and the whole resort was so clean! We definitely enjoyed our time of relaxation!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Annemarie

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Fernando arenas

Liked: Cleanliness, property conditions & facilities
Great staff 100 % highly recommended
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ebony Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish we enjoyed the entire resort! The staff, our room, food, and the spa was all excellent! We will definitely be back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
Salad
Tomato soup
Seafood ravioli
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful and relaxing adults only week in cancun! My only “complaint” is a slight musty smell to the room. It didn’t take away from our enjoyment - an all around amazing weekly. We received a free room upgrade w Expedia VIP. All the food was great, including the buffet (we loved the handmade tortillas at the Mexican restaurant at dinner). All the staff were amazing. Enjoyed resort credits from Expedia and presentation at Le blanc at the spa. Not a party resort - but enough things going on if you want to partake. All staff were so kind and helpful. Beach was great. Seaweed did wash up every day, but it didnt stop us from enjoying the beach.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Holly

Room was great. Cleaning and service were superb. Loved the pools and beach. The desk staff was t
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Victor David

Liked: Cleanliness, amenities, property conditions & facilities
Superb. Celebrated our Babymoon at this resort. Nice small secluded resort for couples. Even though it's small it still felt very luxurious and never felt crowded at all. We will be back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Hammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Friendly staff. Breakfast was awesome. Restaurants were great only complain I have is 2 out of 4 restaurants were closed But overall my wife and I had a great experience! Definitely recommend and come back here again.
Chichen Itza
Ocean view from our room
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful all around. Great water and great beach. Resort credits are not dollar for dollar and can’t be used on many things, so just beware if you’re offered a ton of them, it’s not as good as it sounds. Plus you pay 16% tax on top of it on the cost (which we noticed were inflated prices, so just beware) Aside from that, it’s an amazing place. Food is great and service is spectacular everywhere. The crowd is older, so it’s much more relaxed and laid back. Not a place to get drunk and act wild, just a place to unwind, take time to enjoy the amazing turquoise aqua water and ditch the winter! The Thai restaurant is delicious and so is Aurora, which has Mexican favorites. Quality of everything is top notch. Rooms are spacious and clean. Bed is comfy and sheets soft! We didn’t want to leave!
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone who works there are so friendly and extremely hard workers!
Stayed 4 nights in Oct 2025
Verified

8/10 Good

Andrea Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was a good experience. The problem was more Expedia that states it has 24 hour shuttle access and this is NOT true. It was very stressful and scary to have to find a way to get to the resort but staff at the airport helped us out. At the resort, the staff was nice but like 2-3 times we got staff members that did not look happy but seemed to expect or hint out wanting a tip. The room was amazing but again I had to call for a room clean up after having requested it and after a long day of being out. Other than that I would have to add the resort needs more shows or amenities. Not much to do on the resort but we were ok with it since we went to just relax. Rooms and majority of staff members made the stay pleasant. Oh don’t forget to RSVP for dinner. We struggled to get dinner because no one told us this. Food was delicious so that’s a plus.
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Alex-Liang

Liked: Cleanliness, staff & service
The all inclusive package is great and the staffs are welcoming and helpful.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, wonderful and very nice staff. Very beautiful place with great views!!
Stayed 3 nights in Jun 2025