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Overview of Royalton Riviera Cancun Resort & Spa - All Inclusive

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Water Park
On the beach, free beach cabanas, sun loungers, beach umbrellas
On the beach, free beach cabanas, sun loungers, beach umbrellas
8 outdoor pools, free cabanas, pool umbrellas
8 outdoor pools, free cabanas, pool umbrellas

Royalton Riviera Cancun Resort & Spa - All Inclusive

4.5 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All inclusive
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationXoximilco17 min drive
    AirportCancun, Quintana Roo (CUN-Cancun Intl.)19 min drive
    Popular LocationCancun Country Club20 min drive
    Popular LocationPetempich Bay24 min drive

Choose dates to view prices

Book online or call:

1-800-675-4318
  • Luxury Presidential One Bedroom Suite Ocean View Rooftop Jacuzzi

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Chairman´s Two Bedroom Suite Ocean Front DC

    Room amenities

    • 3207 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 2 Queen Beds
    More details
  • Luxury Junior Suite Swim Out Diamond Club

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Junior Suite

    4.7/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Presidential Two Bedroom Suite Swim Out DC

    Room amenities

    • 1851 sq ft
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential One Bedroom Suite Swim Out Diamond club

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential One Bedroom Suite Ocean View

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds and 1 King Bed
    More details
  • Luxury Suite with Terrace Jacuzzi

    Room amenities

    • 592 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Junior Suite Swim Out

    3.9/5 guest room rating

    Room amenities

    • 560 sq ft
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Family Suite Ocean View

    Room amenities

    • 656 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Presidential One Bedroom Suite Diamond Club

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential Two Bedroom Suite Ocean View

    Room amenities

    • 1851 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Chairman´s Three Bedroom Suite Ocean ViewDC

    Room amenities

    • 3800 sq ft
    • Ocean view
    • Sleeps 12
    • 4 Queen Beds and 1 King Bed
    More details
  • Luxury Suite Ocean View with Terrace Jacuzzi

    Room amenities

    • 592 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

    Room amenities

    • 1851 sq ft
    • Ocean view
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential One Bedroom Suite Ocean View Diamond Club

    Room amenities

    • 1259 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential One Bedroom Suite Swim Out

    Room amenities

    • 1259 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Junior Suite Ocean View Diamond Club

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Junior Suite Ocean View

    Room amenities

    • 560 sq ft
    • Ocean view
    • Sleeps 5
    • 2 Queen Beds and 1 Double Sofa Bed
    More details
  • Luxury Family Suite Ocean View Diamond Club

    Room amenities

    • 656 sq ft
    • Ocean view
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Luxury Presidential Two Bedroom Suite Swim Out

    Room amenities

    • 1851 sq ft
    • Sleeps 8
    • 1 King Bed and 1 Double Sofa Bed
    More details

About this area

Puerto Morelos

Located in Puerto Morelos, Royalton Riviera Cancun Resort & Spa - All Inclusive is near the airport and on the beach. Don't miss out on a visit to Ventura Park Cancun.
Popular Location

What's nearby

  • Xoximilco - 17 min drive
  • Crococun Zoo - 18 min drive
  • Ventura Park Cancun - 19 min drive
  • Cancun Country Club - 20 min drive
  • Petempich Bay - 24 min drive

Getting around

  • AirportCancun Intl. Airport (CUN) - 19 min drive

Restaurants

  • Gourmet Marche – Buffet restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily.
  • Zen – Restaurant offering Japanese cuisine. Serves dinner daily.
  • Hunter Steak House – Fine-dining restaurant offering Italian cuisine. Serves dinner daily.
  • Grazie Italian Trattoria – Restaurant offering Mediterranean cuisine. Serves lunch and dinner daily.
  • Taj – Restaurant offering Indian cuisine. Serves dinner daily.
View in a map

About this property

Royalton Riviera Cancun Resort & Spa - All Inclusive

Upscale property on the beach, with 8 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Royalton Riviera Cancun Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 840 rooms boast jetted tubs and offer free WiFi and free minibar items. Balconies and MP3 docks are standard, as are plasma TVs with cable channels.
Royalton Riviera Cancun Resort & Spa - All Inclusive offers 840 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature premium bedding. 49-inch plasma televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Puerto Morelos property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and local beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry sanitization guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet and à la carte meals, snacks, and local beverages included
  • 10 restaurants and 1 coffee shop/café
  • 3 swim-up bars, 3 beach bars, 3 poolside bars and 12 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 8 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Motor boating
  • Motorized watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball
  • Water skiing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • Playground
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 casino gaming tables
  • 12 casino slot machines
  • Beach towels
  • Casino
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch plasma TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Cancun
Royalton Riviera
Royalton Riviera Cancun All Inclusive Puerto Morelos
Royalton Riviera Hotel
Royalton Riviera Hotel Cancun
Royalton Riviera Cancun Resort All Inclusive Puerto Morelos
Royalton Riviera Cancun Puerto Morelos
Royalton Riviera Cancun Inclu

Frequently asked questions

Does Royalton Riviera Cancun Resort & Spa - All Inclusive have a pool?
Yes, this property has 8 outdoor pools and a children's pool.
Is Royalton Riviera Cancun Resort & Spa - All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Royalton Riviera Cancun Resort & Spa - All Inclusive?
This property doesn't offer parking.
What time is check-in at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Check-in is from 3 PM - midnight.
What time is check-out at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Check-out is at noon.
Are there all-inclusive benefits at Royalton Riviera Cancun Resort & Spa - All Inclusive?
Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include kayaking, tennis, volleyball, and more.
Where is Royalton Riviera Cancun Resort & Spa - All Inclusive located?
Nestled on the beach, this Puerto Morelos property is within 16 mi (25 km) of Cancun Country Club, Ventura Park Cancun, and Puerto Morelos Town Square.
4.0
Very Good
Rating 5 - Excellent. 565 out of 1170 reviews
5 - Excellent 48%
Rating 4 - Good. 299 out of 1170 reviews
4 - Good 26%
Rating 3 - Okay. 146 out of 1170 reviews
3 - Okay 12%
Rating 2 - Poor. 71 out of 1170 reviews
2 - Poor 6%
Rating 1 - Terrible. 89 out of 1170 reviews
1 - Terrible 8%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Traveled with family and small children, Traveled with family
Sad face IconDisliked: Property conditions & facilities
The Royalton is a very nice resort. However 2 hurricanes and the pandemic have resulted in our stsy being average at best. Most of the facility was closed and their product availability was poor. Not the time to vacation obviously. Staff was very friendly but limited in providing 5 star conditions. They have a wonderful childrens pool park. Closed. Very sad.Top shelf liquor unavailable, unless you bought a bottle. Kind of defeats the all inclusive purpose. Much has changed since our previous 2019 visit.
Stayed 2 nights in Jan 2021

3/5 Okay

Traveled with family
Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service, amenities
The rooms where clean and beautiful i had a swim out room. However the weather was chilly the swim out pool water is not heated, i never got to use the pool. No real activities to engage a family. Service at the restaurants was horrible, one time i ordered food waited over a hour my food never came out i had to leave make my spa appointment. After the spa i had a hard time finding somewhere to eat. The sports bar was the best food on the resort. The steak house steak was tough. Most times we had to settle for room service. That menu you didn’t have enough options. It was not worth the money i spent to stay there.
Stayed 3 nights in Jan 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, employees were very friendly, we loved everything there.
Stayed 6 nights in Jan 2021

4/5 Good

Traveled with family and small children, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service from the staff. I did not like how thin the walls were. You could hear every little thing that was going on outside of your room.
Stayed 3 nights in Jan 2021

5/5 Excellent

Stayed 3 nights in Jan 2021