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Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

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Photo gallery for Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated

A resort pool with a view of the ocean, surrounded by palm trees and lounge chairs. - Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated (Puerto Morelos)
Property video
A beach pathway leading to the ocean with palm trees and a wooden railing. - Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated (Puerto Morelos)
A spa area with multiple hot tubs, a wooden ceiling, and tiled flooring. - Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated (Puerto Morelos)
A spacious lobby with a central water feature, glass railings, and a modern architectural design. - Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated (Puerto Morelos)
Luxury
4.5 star property
8.0

Very good

Property highlights

Located close to El Tinto Golf Course, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated provides a free breakfast buffet, a casino, and free water park access. Treat yourself to a massage, reflexology, or a body wrap at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Yoga classes are offered at the gym; other things to do include kayaking, fishing, and beach volleyball. In addition to a nightclub and 3 swim-up bars, guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Luxury Junior Suite Ocean View

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Junior Suite Ocean View

  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

A hotel room with two beds, a balcony, and a view of the ocean.

Luxury Chairmans Three Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 353 sq m
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View

  • Ocean view
  • 172 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

9.4 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

A balcony with a view of a swimming pool and resort buildings.

Luxury Suite Ocean View with Terrace Jacuzzi

7.4 out of 10
Good
(37 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View

A modern living room with a dining area, a sofa, a coffee table, and a TV.

Luxury Presidential One Bedroom Suite Ocean View

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out Diamond Club

A modern hotel room with a large bed, a bench, a ceiling fan, and a view of the pool area.

Luxury Presidential One Bedroom Suite Swim Out Diamond Club

  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out DC

A swimming pool with lounge chairs and a view of a water slide and palm trees.

Luxury Presidential Two Bedroom Suite Swim Out DC

10.0 out of 10
Exceptional
(1 review)
  • 172 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

A pool area with two lounge chairs, a table, and a ceiling fan.

Luxury Junior Suite Swim Out

7.8 out of 10
Good
(63 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite with Terrace Jacuzzi

A modern hotel room with a large bed, a desk, a sofa, and a balcony with a view of trees.

Luxury Suite with Terrace Jacuzzi

7.6 out of 10
Good
(53 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

A pool table with a clear view of the ocean, a sofa, and a lamp in a modern living area.

Luxury Chairmans Two Bedroom Suite Ocean Front Diamond Club

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 298 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

A modern hotel room with a large bed, a sofa, a bench, a ceiling fan, and a view of palm trees.

Luxury Presidential One Bedroom Suite Ocean View Rooftop Pool

  • Ocean view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite

A modern hotel room with two beds, a desk, a chair, and a TV.

Luxury Junior Suite

7.6 out of 10
Good
(121 reviews)
  • Garden view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out Diamond Club

A poolside area with two lounge chairs, a small table, and a view of a bathroom with a shower and a ceiling fan.

Luxury Junior Suite Swim Out Diamond Club

7.0 out of 10
Good
(24 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Bed

View all photos for Luxury Presidential One Bedroom Suite Swim Out

A pool area with lounge chairs, a small table, and palm trees.

Luxury Presidential One Bedroom Suite Swim Out

8.0 out of 10
Very good
(3 reviews)
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Swim Out

A modern hotel room with a dining area, a sofa, a TV, and a large wooden door.

Luxury Presidential Two Bedroom Suite Swim Out

  • 172 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View Diamond Club

A modern hotel room with a large bed, a bench, a nightstand, a ceiling fan, and a decorative wall panel.

Luxury Family Suite Ocean View Diamond Club

  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

A modern hotel room with two beds, a sofa, a coffee table, and a TV.

Luxury Junior Suite Ocean View Diamond Club

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Diamond Club

A modern hotel room with two beds, a balcony, and a view of palm trees.

Luxury Presidential One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 117 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

A modern hotel room with two beds, a dining area, and a balcony with a view.

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

8.0 out of 10
Very good
(16 reviews)
  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Family Suite Ocean View

A modern hotel room with a sofa, a small table, a bed with a view to the balcony, and a TV.

Luxury Family Suite Ocean View

7.2 out of 10
Good
(27 reviews)
  • Ocean view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

A modern hotel room with a large bed, a sofa, a small table, and a balcony with a view.

Luxury Presidential Two Bedroom Suite Ocean View Diamond Club

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 172 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

About the neighborhood

Located in Puerto Morelos, Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated is near the airport and on the waterfront. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. El Tinto Golf Course and Puerto Morelos Town Square are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Puerto Morelos travel guide
View more Resorts in Puerto Morelos
Map
CARR.FED 307 CANCUN-TULUM MZA. 03, LT 101-19, SMZA. 31, Puerto Morelos, QROO, 77580

What's nearby

  • Two people sitting on wooden benches under a thatched roof, overlooking a body of water.
    Arrecife de Puerto Morelos National Park
    6 min walk - 0.4 miles
  • A beach with a white lighthouse, a boat, and a seagull flying.
    Puerto Morelos Beach
    20 min drive - 11.1 miles
  • A beach with thatched umbrellas and lounge chairs.
    Ojo de Agua Beach
    24 min drive - 13.3 miles
  • A sign with 'Puerto Morelos' and 'Turismo' written on it, surrounded by benches and palm trees.
    Puerto Morelos Town Square
    25 min drive - 13.5 miles
  • Moon Palace Golf Club
    14 min drive - 6.8 miles

Getting around

  • Cancun Intl. Airport (CUN)
    19 min drive

Restaurants

  • Lobby Bar
    1 min walk
  • the cave
    19 min walk
  • Grand Lobby Bar
    15 min drive
  • Diamond Club Lounge
    16 min walk
  • Boulangerie
    16 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 3 swim-up bars
  • 4 beach bars
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 12 slot machines
  • 3 outdoor tennis courts
  • 8 gaming tables
  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Boat tours
  • Casino
  • Children's pool
  • Fishing
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Motor boating
  • Nightclub
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Water skiing
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom

More

  • 4 floors
  • Beaux Arts architecture
  • Built in 2014
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch plasma TV with premium cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

Is Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

Check-out is at noon.

Are there all-inclusive benefits at Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated?

Yes, the property is all-inclusive. Activities include kayaking, tennis, volleyball, and more.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated Reviews

8.0

Very Good

8.8

Cleanliness

8.4

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 241 out of 458 reviews
Rating 8 - Good. 86 out of 458 reviews
Rating 6 - Okay. 57 out of 458 reviews
Rating 4 - Poor. 34 out of 458 reviews
Rating 2 - Terrible. 40 out of 458 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort, staff is friendly and willing to help with anything!!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was excellent in all aspects. The food was good, staff was amazing, rooms were modern, clean, and spacious. The pools throughout the resort were all great. Our favorite hangout spot was the beach bar, not too crowded, great views, and the staff there are beyond amazing!!
Stayed 8 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room very clean staff very nice and friendly pool morning I’m running home I figured
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I traveled with kids and it was very nice trip
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely great stay! I haven’t been here since before Covid but the high quality of food, amenities, cleanliness, friendly staff and overall experience are as great as I remember from my last visit. You will not be disappointed!
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Great food, clean & well maintained resort.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service. Superior entertainment. Family friendly resort.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great management and concierge service. Armando, Mgr of Guest Services, is awesome!!! Love how he handles my situation. Andy, Expedia Concierge, was very responsive and engaging! They both made my experience delightful!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent stay with great dining options and staff was helpful.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so fun and any of the staff would help you at any time always making sure we had everything we needed and the room was nice and cool and relaxing, the food was actually really good and all the drinks were delicious!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is great for families. Georgina & Oscar were amazing butlers. Staff all around were great. Food was average
Stayed 10 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all our stay was great! The staff were amazing, very friendly! We took our new born with us and they made us feel very welcome. The food was good.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed every inch of this hotel. Staff, culture, dining, amenities, entertainment, you name it! Everything was superb and luxurious! I will definitely return and recommend!
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff is very friendly. Property is well maintain. Food is ok. The Hinter steak house has very good food.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was so nice. All the different options to eat and more than enough swimming pools. The staff is very friendly and welcoming. Royalton is my favorite resort so I would definitely stay here again
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this resort the rooms were so clean and everyday we came back to a clean room. The staff was wonderful. The food was delicious. Loved the swim out pool.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean romms
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large property with various pools, swim up bars & amenities. Very clean, providing various activities & music. Spacious luxurious indoor & outdoor showers. Unfortunately, the sargassum ruined the beach experience but that is beyond the resort's control. If this resort were adults only it'd be ideal but, nonetheless; worthy of booking for an unforgettable experience!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a nice stay at Royalton Riviera Cancun. The resort was beautiful, the staff was friendly, the food was good and fresh, and our housekeeper was amazing. My only disappointment was that by the time we checked in, we were unable to get reservations for most of the better restaurants because they were already booked. Other than that, we really enjoyed our stay and had a great experience overall.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The diamond club is a great addition to an already great hotel. The staff is overwhelmingly friendly and helpful. The pools along with the swim ups were great, their are no shortages of bars on property or just cruising around offering drinks.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
****AMAZING**** As you are welcomed by the staff, your vacation is about to be unmatched. “Everything” All inclusive. You can’t beat that. What sets apart this Resort from any other, is how helpful and wonderful the staff are. ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean , staff were incredible , Amalia cleaned our room perfectly everyday, Expedia guy Andy Garcia was amazing ..he helped us for everything included our wonderful visit to Isle Mujeres…we felt everyone treat us like we are VIP… only thing was bad seaweeds …but you had a wonderful pools …definitely we go back for future vacation for there is no seaweeds
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our 6 day stay at the hotel! We traveled with our 2 year old toddler, my husband, and my mom, and we had such a wonderful experience. The food was delicious, the facilities were great, and the kids pool area was amazing our toddler absolutely loved it! The Expedia guest service was truly the best. Fabian was incredibly attentive, always checking in to make sure we had everything we needed, and he even helped us with restaurant reservations. We would definitely stay here again and highly recommend this hotel!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
They need to maintain and thoroughly clean the guest room bathrooms; otherwise, everything was great—good service and excellent food.
Stayed 6 nights in Jun 2026