I was pleased surprised by this hotel. I didn't have much expectations going in, however it was very clean, yet historic and beautiful. The room was very large and while some of the features were dated (not many outlets, etc.), it was overall really nice. I definitely recommend staying at this ...
Beautiful place to stay, great location and extremely helpful and friendly staff!
Beautiful, grand hotel well-located at the top of Nob Hill.
It was all vintage looking and staff was awesome. Well the guy in the front desk was exceptional with the service he provided
The Kimpton Sir Francis Drake Hotel is a beautiful hotel within a block of Union Square. The close proximity to transportation, shopping, and within easy walking distance to numerous other sights was a plus. We loved staying at this location with spectacular surroundings. Our room was nicely furnished ...
It was very nice and the service was spectacular. The staff was extremely helpful.
The property exceeded our expectations and more, the staff were pleasant and polite always offering help and advice. The building is beautiful with its stunning Edwardian decor, rooms are clean and comfy with amazing claw feet baths in the bathroom. There is AC in the rooms which really helps in ...
Great location in the heart of the city. Harry potter show not far.
I loved the Victorian style throughout the hotel. I didn't like that the thermostat was hard to find
Very convenient. Did not find the Bell staff to be very helpful. When needing a taxi -- no assistance was offered at all. Just pointed me to go down the street to find one myself
Rooms and theme of hotel are fantastic and relate to the original function and area of the city.
Located downtown area near amenities friendly staff, rooms were good.
Much better this time round. Water worked. Service was very quick
The manager, Steve, takes into account the needs of his guest and provides the best service possible. The front desk team has the same customer service standard as Steve. Great stay.
We liked the quaint décor and lift. Staff were friendly and housekeeping good. Breakfast choice is limited but what's available is good. Liked the complimentary soft drinks in the fridge (re-stocked daily) and the "happy hour" which was 5.00 til 6.30 and provided complimentary wine/coffee and snacks. ...
Great customer service; rooms overall are nice but a bit dated.
Great little hotel right in the center of San Francisco.
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