Great location. Over-bleached bedding irritated my skin. Too much light from bright hallway seeps through the door.
The beauty of the structure, the architecture and design.
Historic beautiful hotel but Cost of rooms are pricey
Everything was great great and friendly people.
Amazing views, excellent hospitality. Throughly enjoyed my visit.
The property was clean and the staff were friendly friendly.
Lovely property, friendly staff. Well located for shops and restaurants in San Francisco
Clean upscale with great service Room was big and nice
The staffs attention to detail was amazing. We were visiting for our anniversary and we were upgraded to a nicer room and we were brought chocolate covered strawberries as a gift.
Convenient to all parts of the city. Transportation very near hotel.
The hotel was beautiful with great historical look. Staff was super friendly and helpful. Restaurant had great food!! Loved our entire stay.
This is a gorgeous hotel, and the price being extreme is worth it!
Excellent facility. Convenient to the major attractions Right in the heart of Ghirardelli.
The main lobby was extremely over crowded with people.
Historic hotel in a perfect location. Room was ok, starbucks almost inside the hotel.
The location was excellent for union Square with easy transport links to the rest of the city. The hotel itself was a little dated but they were undergoing major building works so that should change shortly! The staff were helpful and friendly at all times. The rooms were large and comfortable with ...
Old school property in a great location - at the top of Nob Hill so the views are amazing. I would not recommend staying here if you have mobility issues as Nob Hill is a big hill - the final two blocks to the hotel are quite steep! Though an Uber from the Ferry Building would drop you right at the ...
I like that only guests can access the elevator and the room. I like how clean the lobby, the bar, the room and the pool area. Love the lagoon view. I don’t like the people at the front desk. They seem to be not friendly and sometimes rude. Have to improve customer service
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