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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Historic hotel with 2 restaurants and bars

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Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

2 bars/lounges, cocktail bar
Exterior
Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk
Indoor pool
2 bars/lounges, cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Pet friendly

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Superior Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Sofa bed
  • City view
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Eco-friendly toiletries
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Frette Italian linens
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Eco-friendly toiletries
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Eco-friendly toiletries
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living room | 48-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 186 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • City view
  • 84 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Frette Italian linens
Blackout drapes/curtains
Bathrobes
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
2 New Montgomery St, San Francisco, CA, 94105

What's nearby

  • Palace Hotel - 1 min walk - 0.1 miles
  • San Francisco Museum of Modern Art - 4 min walk - 0.3 miles
  • Union Square - 8 min walk - 0.4 miles
  • Moscone Convention Center - 8 min walk - 0.5 miles
  • Oracle Park - 19 min walk - 1.0 mile

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Asha Tea House - ‬3 min walk
  • ‪Uno Dos Tacos - ‬1 min walk
  • ‪Garden Court - ‬1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Historic hotel near Moscone Convention Center
Close to San Francisco Museum of Modern Art and Union Square, Palace Hotel, a Luxury Collection Hotel, San Francisco provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Californian cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A porter/bellhop, multilingual staff, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 556 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Frette Italian sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, recycling, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Valet parking on site (USD 72 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 49 for adults and USD 25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Court
  • GC2GO
  • Pied Piper

Things to do

  • Gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53,000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (36 inches high)
  • Handrails in stairways (36 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1875
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, this property has an indoor pool.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Valet parking is available for USD 72 per day.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-out is at noon.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Located in Downtown San Francisco, this historic hotel is within a 5-minute walk of Palace Hotel and San Francisco Museum of Modern Art. Union Square and Embarcadero Center are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

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Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 150 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Always a wonderful stay
Stayed 7 nights in Apr 2025

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stayed
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility
Stayed 4 nights in Apr 2025

10/10 Excellent

Chih-Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Historic hotel: elegant and classy.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Amenities
Liked the lap pool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a classical hotel turn of the 20th century, a marble location, beautiful location, friendly staff, incredible services, clean.
Stayed 5 nights in Jan 2025

10/10 Excellent

Marcus

Liked: Amenities
Very clean and nice great staff
Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Lilit

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 10 nights in Nov 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spectacular hotel

One of the most amazing hotel’s we’ve stayed at. Definitely would stay again next time we’re in town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Josvier

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 4 nights in Mar 2025

10/10 Excellent

Shannon L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Very kind staff!
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great for family
Stayed 1 night in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice experience, great staff, comfortable room - overall a great weekend trip!
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay. The whole property's aesthetic was very grand, clean, and the staff were inviting as well. We plan on coming back. Thank you for the nice experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Kateryna

Liked: Staff & service, property conditions & facilities
Like
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Great hotel and service. Walking distance to many local sites and restaurants .
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and I really love how clean it was.
Stayed 3 nights in Oct 2024

8/10 Good

Suyoung

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very kind and nice.
Stayed 2 nights in Jan 2025

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
Hotel was good. Speaking about the staff - it depends who you meet. We‘ve met the most lovely people there and some where we had the feeling that we‘re disturbing. That‘s what gives you a negative feeling. Other than that - all good.
Stayed 7 nights in Apr 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alfrefo was super great
Stayed 2 nights in Jan 2025

6/10 Okay

MICHAEL

Liked: Staff & service
great breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the palace. The staff are so friendly and helpful. And the rooms are large and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated for Christmas..clean and comfortable. Walking distance to everywhere. Easy access to all tourist attractions. Staff friendly and courteous..Really a 5 star
Stayed 6 nights in Dec 2024