Convenient location from airport. However, would have been nice to have a fleet to assist people get to their rooms. Rooms starting with 7 in number are far away from the lobby and it will be almost 10 mins of commute if you don't have a car. Also, the room phone didn't work, and there was no fridge ...
Very plesant experience the customer service is one of the best i have delt with in San Francisco
The room is spacious, has a very big TV (~ 60in?) and lots of channels to watch. Bed and pillows are soft. Shower is good. Aircon fan is a bit loud. Shuttle to airport only operates every hourly. It would be good if it can be more frequent
Close to the city centre for those on a budget. Some kind of breakfast facility would complete it thiugh there are local deli options.
Great room and very quiet. The room was very clean and tthe bed was comfortabel. Location is excellent.
Layout of the building is super cute, very quaint. They also have an assortment of drinks and snacks to welcome you!
Historic hotel in a perfect location. Room was ok, starbucks almost inside the hotel.
Traditional building. Rooms on Fell St suffer a lot of traffic noise.
I like that its renovated looks pretty modern. The batheoom system is good. Sometes have to wait for the showers in the morning but nothing too bad. Staff was friendly and helpful.
The only issue I had was with the windows. They were single pane and drafty and allowed lots of noise in. Other than that it was a decent place to stay!!
Stay here like 10 times a year and I always love it. Perfect location & kind staff.
Great location, nice clean rooms, on site parking. Didn’t like the unadvertised $17 fee for parking, the homeless people hanging around on property, and the hair dryer didn’t work.
Loved the location and the easy access to shopping and dining.
Very convenient to the airport, clean and great staff
The hotel needs updating but comfortable and convenient, Would benefit from air conditioning. Good location.
Location is perfect, parking is available, lots of street noise but that's expected in a big city
Centrally located in the heart of downtown! Had a blast having a hotel so close to all my San Francisco adventures!
Good location in the financial district, helpful staff that are available at any time. Rooms can be pretty minimalist so be aware of that.
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