The location was excellent for union Square with easy transport links to the rest of the city. The hotel itself was a little dated but they were undergoing major building works so that should change shortly! The staff were helpful and friendly at all times. The rooms were large and comfortable with ...
Very nice hotel, is an historic building from 1940 in great aesthetic conditions. You need to get familiar with the sounds from the other rooms coming through the walls and roof.
Liked the location of this property. Was clean and comfortable. Staff were friendly. Didn't like. The recommendation for parking was advised to us as unsafe when we got to the hotel. we ended up parking Valet and 450 Sutter which was not cheap but no the most expensive in the area either. Was just ...
The location was perfect. The hotel was clean and the staff was friendly and helpful. Like the roof top.
Rooftop bar is awesome. Great views plenty of seating great place to hang out. I would recommend a hotel alone just for the rooftop bar
Great location and wonderful view from the 14th floor!
This place was beyond perfect. The staff was very helpful and polite. My room was clean and perfect. And my balcony view was to die for. Definitely will be coming back!!
Great location. Over-bleached bedding irritated my skin. Too much light from bright hallway seeps through the door.
Historic hotel in a perfect location. Room was ok, starbucks almost inside the hotel.
Historic beautiful hotel but Cost of rooms are pricey
Overall excellent. Large comfortable room. Large comfortable bed. We actually liked the view over the airport and the blackout blinds were really good.
Good location in the financial district, helpful staff that are available at any time. Rooms can be pretty minimalist so be aware of that.
Cool, funky hotel conveniently located in Union Square area. Super-fruendly and helpful staff! Had an awesome time staying there... we will be back!!!
Loved the Zetta! Super cool vibe, awesome decor, friendly and extremely helpful staff. You get to hang out in a cool place with people who are proactive and willing to make your stay the best possible. I will absolutely stay here again.
Nice hotel. It was under construction when we were there. We enjoyed our stay.
Great location. Lovely rooms, fantastic staff would stay here again.
I like that only guests can access the elevator and the room. I like how clean the lobby, the bar, the room and the pool area. Love the lagoon view. I don’t like the people at the front desk. They seem to be not friendly and sometimes rude. Have to improve customer service
The employees were very nice and polite. The location is amazing! Super clean
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