Ronald welcomed us to the hotel. He was very kind and helpful. He went above and beyond to make our stay enjoyable. Exceptional service. Games near the lobby were fun. Cool chairs to sit in if you enjoy reading. Our room had a magnetic dartboard! Bayview room highly recommended.
The view is amazing. Perfect for a quick get away.
Only thing i did not like was the bed, we have stay in Embassy suite all over the United States and the bed was uncomfortable. I give it between 1-10 = 4.5.
Nice hotel. Clean. Nice bay view. The bed was comfortable, the king size bed room is a good size.
Literally walking distance to pier 39. Would definitely stay there again.
Very clean,location near several food restaurants,easy access from hyway,no problem parking
Very clean quiet and full kitchen for a good price.
The hotel was very nice. The hot water didn’t work , but other wise it was nice
I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Hotel is clean, a little on the older side bit very well kept. Staff was great very professional and friendly.
Excellent service, the staff is very kind and strict follow COVID-19 protocol.
The staff were wonderful. Having the restaurant off the lobby was so convenient after a long day in the traffic, and the food was good!
The staff are very pleasant and helpful. Early check in and late check out was just a call away. Hotel was really close to the town you can walk around everywhere.
Gorgeous hotel! We enjoyed our lovely stay here. Very modern with great amenities.
excellent! I will stay at this hotel every time I visit San Francisco
Beautiful place and loved the customer services! I would recommend to family and friends. Con: parking is terrible around there
Room not cared for on the first day. Left room around 1PM and saw housekeeper and spoke to her;room never cleaned and bed not made.
We arrived before check in and were able to check all of our bags while we walked around downtown. Every person that we came into contact with at this hotel were so nice. It made for a pleasant stay. The room was clean and the view was amazing.
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