The rooms are very comfortable and well-equipped. The space is well-utilized. Would have liked to see some additional amenities for food and bev as the options are very limited, especially for breakfast. Free drip coffee in the lobby and more salad and grain bowl options on the menu downstairs.
Great breakfast and happy hour and love the garden oo side the building
I loved the location I loved that the front desk I loved the restaurant I especially love the buffet at breakfast time we had a great time at the social hour from 5 to 7 PM the atmosphere was very family friendly I love the indoor pool and spa I really appreciate it up on checking we were giving ...
Hotel didn’t have my room available upon arrival. Great location
The property had just changed hands from tbe Sheraton to RIU. The staff seemed a little overwhelmed learning the new system but did a great job and were very helpful and friendly.
We had a nice stay. The staff were friendly. The room was clean. It has a microwave, coffee maker and a small refrigerator. We had a nice and quiet room with the view of the sunrise and my little girl loved watching the landing and the take off of the airplanes at SFO.
We chose this hotel as it had a free shuttle to the airport from 4am. Also for a family of 5 we had a sofa bed and two queens and our unit was spacious. Appreciated that they asked what floor we would like to be on.
Convenient access to highway 101. Updated room was nice and clean.
Beautiful place to stay, great location and extremely helpful and friendly staff!
Liked the ambience and room. Breakfast was also good. Ww checked in at 12AM midnight and staff was present there. We did not had to wait for anything and all process went smooth and quickly.
Location was great - walkable to Union Square or a bus ride away from Fisherman’s Wharf.
The hotel is very near Union Square. Easy walk to the shops and restaurants. However, we stayed in the 2nd floor with no view..that was the only downfall. So before you check in, make sure to ask them if they can comp you to a higher floor with the view.
The room was very clean. Great location to wharf.
Great location and staff. Good variety of food and beverage. Need better spa amenities.
Convenient location. Cityscape lounge on the 26th floor
Great location, beautiful building. Nice ambiance , Walls paper thin ( can heat next rooms conversations.
Free breakfast was a great extra. The front desk staff was very friendly and helpful.
Close to major shopping mall and BART station. Reliable good place and good service.
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