The rooms are very comfortable and well-equipped. The space is well-utilized. Would have liked to see some additional amenities for food and bev as the options are very limited, especially for breakfast. Free drip coffee in the lobby and more salad and grain bowl options on the menu downstairs.
Beautiful place to stay, great location and extremely helpful and friendly staff!
The hotel is very near Union Square. Easy walk to the shops and restaurants. However, we stayed in the 2nd floor with no view..that was the only downfall. So before you check in, make sure to ask them if they can comp you to a higher floor with the view.
Amazing service clean and very nice place! High recommend!
Very nice hotel in/near financial district. Easy walks to fine restaurants, ChinaTown, the Market.
Great location in the heart of the city. Harry potter show not far.
Great location and staff. Good variety of food and beverage. Need better spa amenities.
Location is fantastic. Staff were wonderful from the doorman on the way in until the last bottle of complimentary water was handed out at checkout. Rooms were well organized and very comfortable. Views from the 27th floor of the city were great as were the blackout shades for a late sleep.
Our 2nd visit and we’ll be back! Wonderful location within walking distance to Fisherman’s Wharf hotspots.... great location for Uber pickup due to circle drive, polite and courteous staff!
Beautiful, grand hotel well-located at the top of Nob Hill.
This place was great start to finish. Would stay here again and again and again!
The property and room were very clean. Great staff, very friendly and helpful.
Amenities were great. Club lounge with tea, coffee or hot chocolate, microwave and refrigerator In room, bowls, cups, glasses. Everything that other hotels don’t provide but which make it a great home away from home.
Convenient location. Cityscape lounge on the 26th floor
Ideal central location, clean and comfortable, Had to repeatedly login onto wifi, but did work ok - facilities charge charged
Free breakfast was a great extra. The front desk staff was very friendly and helpful.
The property had just changed hands from tbe Sheraton to RIU. The staff seemed a little overwhelmed learning the new system but did a great job and were very helpful and friendly.
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