The staff was very nice, helpful with providing information anout how to get around and suggested places to go to eat. Breakfasts was good and bonus was a wine tasting in the evening.
Neither of us liked the beds or pillows. Otherwise the hotel was nice.
It is a great location and I love the covered parking.
The hotel is almost in the heat of union square. Everything is within reach.
Will return next time, will recommend to other friends
I like my room and the king side bed however I was not happy being awaken by drills and hammer banging on the wall.
The grounds need a full-time gardener. The rooms are immaculate, but the bathrooms need updating and the regular towel racks need to be replaced with something more like grab bars, which they are not.
Great location. Close to shopping, food and Union Square. Also very convenient to Curran Theater for show.
It's in a lousy neighborhood near the freeway and the parking spaces are tiny. However, the staff was good and the rooms have been redone in the last year or so, putting them on par with places that charge twice as much.
Great staff and the nightly champagne is a nice touch.
This is in a great location. It is clean, comfortable, and the decor is cute. It does not have any of the big chain hotel amenities (pool, hot tub, gym etc) and no continental breakfast. It is just a clean comfortable room to come back to if you are visiting SF (which has plenty of it's own amenities). ...
I thought it was odd that the rooms we had were in a back property, across railroad tracks where the homeless camped out. They were chased away, but it was odd to see just the same.
Great front desk staff. Extremely helpful. Unfortunately we didn’t get his name but he went above and beyond for us
It was well kept and the check-in process was easy. View from the lounge was very nice. The proximity to a large homeless population was scary at times.
Expensive bar, wont go back. Great service, good food. Gouge prices
Very nice and very comfortable. Nice locatoon and nice view. Breakfast was a plus
The room is clean. Stuffs are very kind. The only thing is the coffee machine doesn’t work
I loved the lobby and the restaurant at the lobby. The food was amazing there. The bathroom is very small. The internet didn't work the last day of our stay but the lady at the lobby offer to use the lobby wifi.
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