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Grand Hyatt San Francisco

4.0 star property
Eco-certified hotel with a 24-hour fitness center and a 24-hour business center

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Photo gallery for Grand Hyatt San Francisco

Restaurant
Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, City View

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Executive Suite, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
Blackout drapes/curtains
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

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Room, 2 Double Beds, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds (Union Square View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Union Square View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Union Square View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Bay View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

VIP Suite | Premium bedding, pillowtop beds, in-room safe, desk

VIP Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Pillowtop bed
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior detail

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About the neighborhood

Map
345 Stockton St, San Francisco, CA, 94108

What's nearby

  • Union Square - 1 min walk - 0.0 miles
  • Moscone Convention Center - 11 min walk - 0.6 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Pier 39 - 3 min drive - 1.8 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • Oakland Intl. Airport (OAK) - 25 min drive

Restaurants

  • ‪Union Square - ‬2 min walk
  • ‪Golden Gate Tap Room - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Shelton Theater - ‬3 min walk
  • ‪OneUp Restaurant & Lounge - ‬1 min walk

About this property

Grand Hyatt San Francisco

Eco-certified hotel near Moscone Convention Center
Located close to Lombard Street and Oracle Park, Grand Hyatt San Francisco provides an art gallery on site, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at OneUp Restaurant, the on-site buffet restaurant. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • A banquet hall, a 24-hour front desk, and 25 meeting rooms
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 668 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • 55-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and on-request microwaves

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 90.06 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 41.80 for adults and USD 20.91 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Cart
  • OneUP Lounge
  • OneUp Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 25 meeting rooms
  • 30,000 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 36 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41.80 for adults and USD 20.91 for children
  • Covered valet parking fee: USD 90.06 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel

Frequently asked questions

Is Grand Hyatt San Francisco pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Grand Hyatt San Francisco ?

Valet parking is available for USD 90.06 per night.

What time is check-in at Grand Hyatt San Francisco ?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt San Francisco ?

Check-out is at noon.

Where is Grand Hyatt San Francisco located?

Located in Union Square, this eco-certified hotel is within 2 mi (3 km) of Moscone Convention Center, Oracle Park, and Pier 39. Lombard Street and San Francisco Bay are also within 2 mi (3 km). Powell St & Sutter St Stop and Powell St & Post St Stop are within a 5-minute walk.

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Grand Hyatt San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 45 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joslyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and great stay
Stayed 1 night in May 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and walkable to union square.
Stayed 3 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
It is centralized and the view are magical!
Stayed 2 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

8/10 Good

Jessica

Liked: Cleanliness, amenities
Great view!
Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable, low fuss, good location.
Stayed 1 night in May 2025

10/10 Excellent

Maxwell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!! Very friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Views!
Stayed 3 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Great location. Only issue is the room was warm and we couldn't cool it down.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
clean
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Very convenient and next to everything
Stayed 1 night in Dec 2024

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in person was so incredibly kind!
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly that worked here. My stay was short, but it was lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

MOHAMMAD

Liked: Cleanliness, amenities
Location was great
Stayed 1 night in Dec 2024

10/10 Excellent

ANDREAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the grand Hyatt. It is always my go to place in San Francisco. Grand Hyatt is centrally located to all the good shopping.
Stayed 3 nights in Feb 2025

10/10 Excellent

Wilma

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is amazing! I love everything about the Hyatt Hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Tania

Liked: Staff & service
Disliked: Property conditions & facilities
There was a major construction going on at 5:30~ 6:30 am around hotel so we couldn’t sleep well
Stayed 4 nights in May 2025

6/10 Okay

Karen

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not enough amenities - no place to buy sodas etc No room service Restaraunt sub par
Stayed 3 nights in May 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well kept. Lived the music playing on the tv when we arrived. Staff friendly and helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Alith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, could possibly use some updating.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to most of the touristy spots. Very walkable and close to transportations. Hotel is clean and organized. Will recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Sangthip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I always stay at the Grand Hyatt hotel in Downtown. It’s nice and clean. I can walk to China San Francisco easily. Only 10 minutes walking to China town, Macy’s and all shopping store near by.
Stayed 6 nights in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient for shopping and public transportation.
Stayed 2 nights in Nov 2024