I had the place almost all to myself right before the Palace's tragic COVID shutdown. It was a bittersweet experience. The staff was incredibly helpful.
Good property even during Covid-19 restrictions.👍
Only thing i did not like was the bed, we have stay in Embassy suite all over the United States and the bed was uncomfortable. I give it between 1-10 = 4.5.
It was a good stay. Close to the water so I saw a lot of people walking around the property.
Every thing was great and the guest services were very accommodating
Staff were extremely friendly and accommodating. Liked the layout of the lounge and bar downstairs. Good gym.
Good location. New hotel but when we were staying it was under renovation. Beautiful lobby area. No swimming pool as advertised, this is no longer there. No room service either.
Great location, great staff. I was able to bring my pet, Bowie and they even had treats for him. Well prepared to process you into the hotel safely during the pandemic.
The hotel is situated at a great location near shopping, restaurants and transportation. Great lobby and hotel restaurants for your convenience and not far from San Francisco.
Big room and bathroom. The bathroom shower leaks a lot of water outside the standing shower. There were small bugs coming from the shower vent. Lobby was nice. Had plenty of places to sit or work.
Reasonable property other than the overnight parking fee. Good location.
I loved the view of the ocean! It was so peaceful and quiet. And i loved the jaccuzi in the room
Clean, quiet and the front desk super nice near freeway
Very friendly and helpful staff. Hotel convenient to freeways and restaurants.
Having all the kitchenware available waa awesome. Just make sure you take a look and wash all utensils before using. Too bad we all couldn't enjoy the pool. I had 3 kids in there and a group of people came in and started complaing that they were getting splashed. (Rolling eyes)
I love everything, especially the staff!!! Maureen, James, Glenn and others are just great!
Remote control buttons and bathroom sink not working. Also window was extremely difficult to close/open.
Crazy clean , exceptional only 1 negative room cooffee pot didnt work
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