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The Donatello

3.5 star property
Hotel with a sauna, steps from Union Square

Choose dates to view prices

Photo gallery for The Donatello

Lobby
Lobby sitting area
Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV
Property entrance
Property amenity
The Donatello near Union Square offers a true urban sanctuary. Guests can book aromatherapy or deep-tissue massages at the spa, enjoy meals at Zingari restaurant, connect with high-speed WiFi, and take in city panoramas from the rooftop terrace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Gym

Room options

Check availability for these dates

Tonight
Sep 30 - Oct 1
Check availability for tonight Sep 30 - Oct 1
Tomorrow
Oct 1 - Oct 2
Check availability for tomorrow Oct 1 - Oct 2
Available filters for rooms
Showing 1 of 1 room

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchenette

Studio Suite, 1 King Bed with Sofa bed, Kitchenette | Living area | 32-inch LCD TV with cable channels, TV

Studio Suite, 1 King Bed with Sofa bed, Kitchenette

9.4 out of 10
Exceptional
(179 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Kitchenette
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
501 Post St, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.1 miles
  • Moscone Convention Center - 14 min walk - 0.8 miles
  • Oracle Park - 3 min drive - 1.6 miles
  • Lombard Street - 3 min drive - 1.4 miles
  • Pier 39 - 3 min drive - 1.8 miles

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 31 min drive

Restaurants

  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Lost Cat Bar & Bites - ‬1 min walk
  • ‪Level III - ‬1 min walk
  • ‪The Thonglor - ‬2 min walk
  • ‪PLS on Post - ‬1 min walk

About this property

The Donatello

Hotel near Moscone Convention Center
Union Square and San Francisco Museum of Modern Art are located near The Donatello, which provides a terrace, a bar, and a gym. For some rest and relaxation, visit the sauna. The on-site restaurant, Zingari, offers lunch and dinner. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Valet parking (surcharge), express check-out, and a billiards/pool table
  • ATM/banking services, an elevator, and tour/ticket assistance
  • Smoke-free premises, concierge services, and meeting rooms
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 94 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guest reviews highly rate the clean, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 32-inch HDTVs with premium channels
  • Separate sitting areas, kitchenettes, and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 57 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Zingari

Things to do

  • Billiards/pool table
  • Gym
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Built in 1959
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 57.0 per night (in/out privileges)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Donatello Hotel
Donatello Hotel San Francisco
Donatello San Francisco
Hotel Donatello
The Donatello Hotel
The Donatello San Francisco
The Donatello Hotel San Francisco

Frequently asked questions

Is The Donatello pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Donatello?

Valet parking is available for USD 57.0 per night.

What time is check-in at The Donatello?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Donatello?

Check-out is at 10:00 AM.

Where is The Donatello located?

Located in Union Square, this hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Bill Graham Civic Auditorium are also within 1 mi (2 km). Powell St & Post St Stop and Powell St & Geary Blvd Stop are within a 5-minute walk.

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Reviews

The Donatello Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 203 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

10/10 Excellent

Lizeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed for a weekend but I would definitely return for a longer stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious rooms. Staff was excellent.
Stayed 2 nights in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. The surrounding area was disappointing after traveling a few blocks over.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar y ubicación
Stayed 3 nights in Jul 2025

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel! Beautiful property
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Ciaran

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Arthur

Liked: Staff & service, amenities, property conditions & facilities
Room was clean, quiet and conveniently Iocated. Excellent all around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay with zero issues, staff always friendly and helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable throughout the property. Staff was very accessible and focused on your stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, club lounge and locker rooms are great.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Donatello. The staff, cleanliness and location are all things that would make us come back. Special shout out to Pam at the concierge desk, she makes amazing recommendations.
Stayed 2 nights in Aug 2025

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming, clean, and nice rooms.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very pleased with the hotels. The renovation is very clean and beautiful. The room is quiet, clean and has everything you need and even more. Thank you very much to the hotel management! The SPA is very small.
Stayed 2 nights in Aug 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there very friendly very welcoming. Definitely will go back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
The nicest and accommodating staff. Have stayed here several times and continue coming back because of the excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for seeing San Francisco the kitchenette has real dishes and silverware in addition to microwave and fridge. Very clean and quiet walkable to Union Square and Powell St BART station
Kitchenette
King with sofa bed
Hot tub
Rooftop lounge
Stayed 3 nights in Aug 2025

10/10 Excellent

Elsa Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación muy amplia, limpia y con muchas amenidades. Lo que no me gusto que no tenga desayuno incluido
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Staff was incredibly helpful and pleasant. Nancy, the Donatello manager, was fantastic at resolving a reservation issue that we encountered.
Stayed 28 nights in Jun 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Travlale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so great that we extended our stay by 2 nights.
Stayed 2 nights in Apr 2025

10/10 Excellent

jean luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hôtel

Hôtel très bien situé à proximité d'union Sqare Personnel très sympathique et efficace Belle chambre spacieuse et équipée d'une petite cuisine très pratique Literie excellente Espace club au dernier étage
Stayed 2 nights in Jun 2025

8/10 Good

Anabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo muy bien durante nuestra estadía. La ubicacion del hotel es excelente.
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants. Friendly front desk staff.
Stayed 4 nights in Mar 2025

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