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The Urban

2.5 star property
A convenient retreat in San Francisco where travelers can relax with practical amenities and explore nearby attractions like Union Square

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Photo gallery for The Urban

Dining - The Urban (San Francisco)
Property entrance - The Urban (San Francisco)
Front of property - The Urban (San Francisco)
Lobby lounge - The Urban (San Francisco)
Property amenity - The Urban (San Francisco)
The Urban, in the heart of San Francisco, offers travelers a practical home base with in-room WiFi and an on-site deli. Guests appreciate the laundry facilities, luggage storage, and 24-hour front desk while exploring nearby Union Square and the San Francisco Museum of Modern Art.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Laundry
  • 24/7 front desk

Room options

View all photos for Room, 1 Twin Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Twin Bed, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Twin Bunk Bed, Shared Bathroom

Desk, free WiFi, bed sheets

Room, 1 Twin Bunk Bed, Shared Bathroom

  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Twin Bed, Shared Bathroom (Extended Stay)

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Double Bed, Shared Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Room, 1 Double Bed, Shared Bathroom (Extended Stay)

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

Desk, free WiFi, bed sheets

Classic Room, 1 Double Bed, Private Bathroom (Extended Stay)

7.4 out of 10
Good
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double or Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(3 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed

About the neighborhood

Located in Union Square, a neighborhood in San Francisco, The Urban is in a shopping district. The area's natural beauty can be seen at San Francisco Bay and Presidio of San Francisco, while San Francisco Museum of Modern Art and Walt Disney Family Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
507 Bush Street, San Francisco, CA, 94108

What's nearby

  • Union Square, San Francisco
    Union Square
    3 min walk - 0.2 miles
  • San Francisco
    Moscone Convention Center
    11 min walk - 0.6 miles
  • Dragon's Gate
    1 min walk - 0.0 miles
  • 450 Sutter Building
    3 min walk - 0.2 miles
  • Westin St Francis Hotel Glass Elevators
    7 min walk - 0.4 miles

Getting around

  • San Francisco Station
    2 min drive
  • California St & Grant Ave Stop
    3 min walk
  • San Francisco Intl. Airport (SFO)
    19 min drive

Restaurants

  • Starbucks
    3 min walk
  • Chipotle Mexican Grill
    2 min walk
  • Home Coffee Roasters - Chinatown
    2 min walk
  • Taqueria Mana
    3 min walk
  • Boba Guys
    3 min walk

About this property

The Urban

Hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, The Urban provides laundry facilities, a snack bar/deli, and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises, a vending machine, and a TV in the lobby
  • A 24-hour front desk, luggage storage, and ATM/banking services
  • Guest reviews speak highly of the helpful staff and location
Room features
All 54 rooms have amenities such as free WiFi.
Other amenities include:
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, heating, and housekeeping

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  • Free WiFi
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8.6 out of 10, Excellent, 1,526 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Snack bar/deli

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Free local calls
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 7 and younger are not allowed at this property; All guests older than 7 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Children 7 years old and younger are not permitted at this property

Property is also known as

Urban Hotel San Francisco
Urban San Francisco
The Urban Hotel
The Urban San Francisco
The Urban Hotel San Francisco

Frequently asked questions

Is The Urban pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

The Urban doesn't offer parking.

What time is check-in at The Urban?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Urban?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is The Urban located?

Located in Union Square, this hotel is within a 5-minute walk of 450 Sutter Building and Union Square. Moscone Convention Center and San Francisco Museum of Modern Art are also within 15 minutes. California St & Grant Ave Stop and Powell St & Bush St Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Urban Reviews

8.0

Very Good

8.6

Cleanliness

8.8

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 338 out of 976 reviews
Rating 8 - Good. 410 out of 976 reviews
Rating 6 - Okay. 128 out of 976 reviews
Rating 4 - Poor. 60 out of 976 reviews
Rating 2 - Terrible. 40 out of 976 reviews

Reviews

Verified

10/10 Excellent

Mei

Liked: Staff & service
the room and sharing space were always clean and the staffs were so kind:) the hotel is located in union square, which is convenient to go any place!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great service
Stayed 1 night in Mar 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Well managed and maintained over time.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to Chinatown, literally right next door. Although it is a dorm room kind of feel, with shared bathrooms located in the hallways, bathrooms and showers were never a problem because of how many there were and they were always clean. Staff is very friendly and always available 24/7 if you are out late.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple room! Staff is very friendly! Love that everything is close by and that's probably the best part! Very convenient store and restaurant nearby!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! cant get a better price for this great location.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Max

Liked: Cleanliness, staff & service, property conditions & facilities
location, staff, and cleanliness were wonderful; however, catching the hot water for a shower was either rare, confusing, or nonexistent.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Pranita

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and staff very polite. Had a really good stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities
Very clean, great location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
I stayed here during Super Bowl weekend and it was a grand surprise. The streets were very clean and no homeless people around. The room I stayed at was very clean. Bathrooms and shower clean as well. I stayed very close to Union square and a lot of options for food and shopping.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raul

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Shatounya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Hostal, Staff was really nice!! I would definitely stay again!!!
Stayed 3 nights in Oct 2025
Verified

4/10 Poor

Jill

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location. Nice staff. The rest was terrible. Broken showers. Uncomfortable beds. Weird smells. Windows that either do t shut or don’t open. Just really scummy overall.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Louie

Liked: Staff & service
Nice location, friendly staff
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Md Saffatul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at The Urban Hotel in San Francisco for two nights and overall had a decent experience. When I first entered the room, there was a noticeable unpleasant smell. I opened the window before leaving for the day, and when I returned in the evening, the smell had reduced but was still present from time to time during my stay. I didn’t report it to the front desk during my stay, but I did mention it at checkout. On a positive note, the front desk staff was friendly and helpful, which I appreciated. Overall, this is a reasonable option for a short stay, but the room condition, especially the odor could be improved.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, great location. Rooms small, bed a little soft.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Chao

Liked: Staff & service, amenities, property conditions & facilities
Close to Chinatown so pretty convenient. A bit loud at the corner room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole staff did an excellent job during the duration of my stay. Keep up the good wrork.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect small hotel,

Excellent location , great staff and clean rooms .. with a reasonable price ..
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Shane

Liked: Staff & service
clean well run basic accommodation in a good location
Stayed 1 night in Oct 2024
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service
Very convenient place to stay. Basic accommodation but comfortable and well run with friendly helpful staff.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Tanaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Urban is in a great location, close to transit and many restaurants. I appreciated how clean the restrooms were and that they were always stocked with soap and paper towels. The common area was a nice bonus, with a microwave, coffee maker, cups, plasticware, and plates. One issue during my four-day stay was the water temperature. It was mostly cold, and even after running it for the suggested 10 minutes, it only became lukewarm, and I didn’t want to waste water. The one evening I did shower, the water was still lukewarm. On my last day, however, there was hot water running from the sink in the room, so the issue may have been resolved or there may have been fewer guests showering that morning. Accessing the building was another small inconvenience, as the key card does not open the main entrance and requires using an intercom to buzz you in or calling staff off site. Twice, no one responded right away; one evening another guest and I waited briefly before a man let us in. Late-night entry after 1:00 am was not an issue, and I did notice a security guard one morning. Overall, I enjoyed my stay, and with hot water consistently available and key card access to the entrance, the experience would be even better. The Urban has many positives and great potential.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel. Love it
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Seen Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, room is clean, convenient location!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice, Clean and Quiet. I really Enjoyed my Stay.
Stayed 7 nights in Nov 2024