Concierge staff needs to undergo additional training on assisting tourists.
Very nice hotel and great staff. Everyone was very helpful and friendly. Even prepared my room early because I didn’t feel well.
Great place to visit again I think they need more elevators Is a lit people 4 only 4 small elevators
Classic San Francisco. Elegant and courteous and a piece of real history to enjoy.
Really nice. We very much enjoyed our stay. Extra words to get min.
Loved it, great location, very good price when I stayed there
A short walk to most everything at Fisherman’s Wharf. Room was small. Needs updating, the bed was firm, the pillows flat, and our pillow cases had iron burn marks that made them appear dirty. Otherwise a good, safe hotel.
Excellent hotel. Fun lobby, excellent location, comfortable room
I have stayed all over San Francisco and this is my favorite hotel yet. The staff is great and the rooms are spacious and clean. The ship theme is awesome and the room service is really nice.
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