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The Cartwright Hotel - Union Square BW Premier Collection

Property class: 3

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Photo gallery for The Cartwright Hotel - Union Square BW Premier Collection

Lobby sitting area - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
Lobby sitting area - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
A hotel lobby with a staircase, green chairs, a bar area, and framed artwork on the wall. - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
A modern kitchen with dark cabinets, a central island, and pendant lighting. - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes - The Cartwright Hotel - Union Square BW Premier Collection (San Francisco)
Located close to Lombard Street and Oracle Park, The Cartwright Hotel - Union Square BW Premier Collection provides a library, a fireplace in the lobby, and a business center. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Housekeeping
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a window with a view of buildings, and a lamp.

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(78 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

Double and Single Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

1 King Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • 1 King Bed

1 Double Bed, Non-Smoking, Work Desk, Wi-Fi

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking

A hotel room with a bed, a mounted TV, a window with blinds, and an air conditioning unit.

Standard Room, 1 Twin Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds, Non Smoking

  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

A hotel room with a bed, a mounted TV, a window with blinds, and a wall-mounted air conditioning unit.

Standard Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

A modern hotel room with a large window, a ceiling fan, a flat-screen TV, a desk with a chair, a sofa, and a bed.

Suite, 1 King Bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

A modern hotel room with a large flat-screen TV mounted on a wooden wall, a glass-top desk with a chair, and a patterned wallpaper.

Standard Room, 2 Twin Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

In the entertainment district, The Cartwright Hotel - Union Square BW Premier Collection is in Union Square, a walkable area in San Francisco with great shopping. Lombard Street and Palace of Fine Arts are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Spend some time exploring the area's activities, including golfing. Visit our San Francisco travel guide
Map
524 Sutter Street, San Francisco, CA, 94102

What's nearby

  • A heart-shaped sculpture with a landscape painting, surrounded by palm trees and flowers.
    Union Square
    2 min walk - 0.1 miles
  • A building with a relief sculpture of soldiers and a dedication plaque.
    SF Masonic Auditorium
    3 min walk - 0.2 miles
  • 450 Sutter Building
    2 min walk - 0.1 miles
  • Westin St Francis Hotel Glass Elevators
    3 min walk - 0.2 miles
  • SHN Curran Theatre
    3 min walk - 0.2 miles

Getting around

  • Powell St & Sutter St Stop
    1 min walk
  • San Francisco Station
    3 min drive
  • San Francisco Intl. Airport (SFO)
    29 min drive

Restaurants

  • Golden Gate Tap Room
    1 min walk
  • McDonald's
    2 min walk
  • 7-Eleven
    1 min walk
  • OneUp Restaurant & Lounge
    3 min walk
  • Pacific Cocktail Haven
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 35 per night)

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,173 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Portable shower seat
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

2 total (up to 75 lbs per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 35.00 per night (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is The Cartwright Hotel - Union Square BW Premier Collection pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. Some restrictions may apply, so please contact the property for more details.

What time is check-in at The Cartwright Hotel - Union Square BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at The Cartwright Hotel - Union Square BW Premier Collection?

Check-out is at noon.

Where is The Cartwright Hotel - Union Square BW Premier Collection located?

Located in Union Square, this hotel is within 2 mi (3 km) of Lombard Street, Oracle Park, and Pier 39. Chase Center and Palace of Fine Arts are also within 6 mi (10 km). Powell St & Sutter St Stop and Powell St & Bush St Stop are within a 2-minute walk.

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Reviews

The Cartwright Hotel - Union Square BW Premier Collection Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 588 out of 1001 reviews
Rating 8 - Good. 238 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

Reviews

Verified review

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with friendly staff.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Maria Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Minimal but basic necessities are met, very good location, close to public transportation and to the sights. All staff are very pleasant and helpful.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Brandin Emmett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this room was air circulation. I haven’t slept that well in a hotel in a while!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place and location to stay!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, affordable hotel! Friendly staff and very clean! Stayed for 3 nights and had no issues!
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Steve

Liked: Staff & service
Disliked: Amenities
No mini fridge, no microwave and tv does not have any apps like YouTube or Netflix. Room is very tiny and the window doesn’t have a street view. This place is okay if you only care to have a room to sleep. Staff are nice at the front desk.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Even though the hotel itself is very old the room is very
Stayed 11 nights in Jul 2026
Verified review

8/10 Good

Anjan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. For single fine. If 2 a bit small. 1 block from Union Square. Good location. Hotel is older, could use a face lift.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, great location. This is a very old building so rooms and bathrooms are rather small. Walls are thin. Dog friendly. Close, and discount parking
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the front staff, each time we stay here they are accommodating and helpful! One of our fav spot to stay for short trips
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location for the price. room is small but clean and well maintained.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and great for the price. Clean, small but well appointed room that had everything we needed. Staff was very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Rita

Liked: Staff & service
Good staff. Good air conditioning. Room can be cleaner. Please clean the TV remote in the future and the dust on the ceiling fan. Attention to details like this would be helpful. Overall great location. Fine stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were wonderful. Hotel is centralized in the city. Very walkable. Rooms are a little small but convenient. I will definitely be staying here again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Clean, renovated and great location.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, price, quiet and clean.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Oyku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly atmosphere
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, comfy and clean room. Building is old but still very comfortable.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities
This hotel was in a popular location, close to union square shopping, China Town and a cable car route. The parking garage had $35 in and out parking which was very convenient for us. We were worried about the rooms being on the smaller side but found the beds to be comfortable and the rooms to be clean, the check in and out process was seamless and the staff was friendly and knowledgeable. The hotel is old and showed clear signs of this with sagging wallpaper and rusty finishes but we got a good price and were happy with our one night stay.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Nevaeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 3 nights and enjoyed my stay. Convient location 2 blocks away from union square, 7 min walk to china town, 10 min drive from pier 39. Very old hotel and extremely small rooms but you get what you pay for. Staff was really nice. Only downfall is our room didn’t have a fridge or microwave.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was excellent. Becuase of my special needs they secured a refrigerator for me in a tough time of need.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Clark Joseph Perez

Liked: Cleanliness, staff & service, property conditions & facilities
It's an old hotel and it feels like it. Staff was friendly and attentive. Rooms are small but the bathroom was large. Window AC unit but it cooled the room down. Not in the best part of town but not the worst either. There were some riffraff outside the building at night. My floor smelled strongly of marijuana smoke. Can't beat it for the price.
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Abigail

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The staff was extremely nice but my comforter was torn up in every corner. The pictures were not as accurate as possible. It was a shocker when we walked in. The bathroom and room had a lot of unfinished paint and dust.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities
Older property in a fantastic location. The decor and lobby are beautiful. The amenities are great and abundant.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing. The air conditioning was top tier, the room was clean, the staff were above and beyond but BE WARNED the parking is terrible. It has nothing to do with the Cartwright, and everything to do with San Francisco. Would 100% stay here again, but just make sure you plan out your parking in advance or else you will end up dropping $100+ for the weekend three blocks down.
Stayed 2 nights in Jun 2026