I like that only guests can access the elevator and the room. I like how clean the lobby, the bar, the room and the pool area. Love the lagoon view. I don’t like the people at the front desk. They seem to be not friendly and sometimes rude. Have to improve customer service
It was perfect. We can't wait to go back. I am the author of books on sleep and this is one of the best places we have ever stayed. We highly recommend it. It is a quiet and wonderful get away.
The Hotel was very clean like new and the staff was very helpful. The food was good too!
Very private and in a good location. Rooms very clean.
great hotel, very clean in the hear of Japantown...
quite, clean, and nice location. love the orange juice
The hotel would probably benefit with a little bit of upgrading but it certainly makes up for it with amenities. Friendly staff and pet friendly!
Very convenient, clean and good breakfast, very good pricing and close to the 101 freeway !
We love this place great service and great atmosphere
friendly check in staff extremely clean room and bedroom
The property exceeded our expectations and more, the staff were pleasant and polite always offering help and advice. The building is beautiful with its stunning Edwardian decor, rooms are clean and comfy with amazing claw feet baths in the bathroom. There is AC in the rooms which really helps in ...
staff was amazing, clean, great service just a great experience. Parking sucks
The rooms were prevent comfortable but cozy would ne a better word. Bathrooms were large but a little outdated. Location was awesome.
The staff was very courteous and professional. Our room was spacious , clean and quiet
Location and parking are great. No frig in room and no breakfast on site
Convenient, clean, courteous, and easy access. We would stay again when in the area.
Employees staff are very friendly and professional.
Small room with updated decor with good lighting. Perfect for the weekend!