Playa del Carmen Romantic Hotels In 2020

The gorgeous pool and proximity to the ocean. I didn't care that we were not notified when certain restraunts were closed.

We can't say enough good about the staff, especially Christian at breakfast service, David at dinner service, and Nilo and Angel at the poolside service, as well as Selene upon check-in and for booking tours. Chefs were very accommodating with special requests for dinner also and the food was great. ...

Hotel is in a beautiful location, very friendly staff, clean beach and rooms , and just overall it was a great experience staying there for my holiday. I will definitely come back again and would highly recommend to my family and friends.

Absolutely amazing food, great service and excellent drinks

The staff is the best part of this resort. We’ve been coming here for over 15 years and the amazing staff keeps us coming back!

We enjoyed our visit. The property was great and we found the staff to be awesome. BE careful when booking through expedia. They offer a package for this resort called the roulette and it is very misleading. we booked for the adult side of this resort and the hotel tried to check us in on the family ...

I like the all adult resort. The staff very friendly and willing to please.

Lucia and Carlos who work in the buffet restaurant near lobby were excellent and provided outstanding service!

amazing stay. platinum swim up (all inclusive) was amazing. staff was great and very attentive to any needs, questions and requests. restaurants were amazing. tried tao, buffet, and bruschetta (twice). i honestly feel the buffet is as good or better than any ive been to in vegas (including the ones ...

The spaces were beautiful, clean and retreat like. I loved the beach. Staff were so helpful. I was approached by some who I thought were staff who wanted me to attend a timeshare presentation. It would be nice to have more vegan food options.

I loved this place! It was amazing! Great service. Perfect place.

The food truck and the creperie out by the pool were unique and adorable. The variety of margaritas. The spa music that played through the jungle walk from pool to lobby. The little artsy touches placed all over the resort in unexpected places, especially the giant chandelier hanging from the trees ...

This is an exquisite property. Very high end. The staff is exceptionally well trained. And we normally love it here. However they raised the prices on all of their food drink and spa and it is now really pretty exorbitantly expensive. It’s frustrating to pay $25 for a cocktail that isn’t that great. ...

The room, bath, & balcony were beautiful. The grounds are kept spotless. They go to extreme efforts for all-resort dinners & parties. The beach and ocean are magnificent and perfectly machine-groomed all day. The best Mexican beach we have enjoyed. Continual beverage service. Beautiful luxurious ...

Very clean and friendly staff. Beach area was great but not a good access for swimming. Water was full of bits of seaweed anyway so did not go into the Ocean. Pools were fantastic.

We loved not only the ocean but having the beautiful lagoon, also we had our own private butler assigned to us. Most of the guest would either explore the resort on beach cruiser style bikes or by golf cart or of course you could walk.

The property was gorgeous with spectacular views! Great beach access and great pools. Had the best coffee, better than Starbucks! Food was just ok, too Americanized for my taste

Love the grand. Been going there for years. Working on visit number 10