The receptionist are so friendly, especially the last lady we met in the morning when checking out. I cant remember her name. Also the security was so helpful. My major concern was packing. There is no parkin
Service was excellent . Food was great, location was ideal for all the fun.
I love the beach and the overall facilities. The services at the beach ate great. 5 ⭐️ to Enrique.
This is the second time we have stayed at this hotel. My spouse and I both love it here. However this time we got a room where the entry into the room and the bathroom was a littl odd. There is a raised step to get into the room then when you get into the room you step down into the room. The bathroom ...
This is by far one of the best resorts I've ever stayed in. All staff was friendly and helpful; the rooms were great; the food and drinks were delicious. I would absolutely return. P.S. - going labor day weekend is nice - there was almost no one else there!
This was our second time here. The resort is beautiful. There is a lot of different entertainment for families too. The food at few of the restaurants is good. The buffets have a variety of food but could use some guidance from a corporate chef when it comes to flavor. The service from everyone is ...
The surroundings were beautiful. Our balcony overlooked the deer area with monkeys so we felt like we were in the middle of the jungle which was nice.
The property was very modern, not the traditional look.
Nice beach. Quite sympathetic to wildlife. Friendly staff. Clean.
Its needs more activity on the pool by the see, must to speak more English all around the hotel, the food was good.
The staff was awesome! Location was pretty good, 10 minute walk to Quinta Avenida. Room was very clean and comfortable (except for the mattress). Breakfast included!! Nice catch for the price!!
The property and grounds were very enjoyable with plenty to do for all ages. At the time of our stay, the beach was clean and without the seaweed issues that many others have mentioned. However, on the negative side, there was always an onslaught of solicitation at the beach (i.e. massage, fishing ...
This is the best resort I have ever stayed! Staff, pool, beach, food, room, all were very nice!
Beautiful swimming pools, and very spacious apartments, and great location
Everything was amazing, The staff is amazing, the food was good. I will definitely go back.
all the restaurants an plenty of activities nice pools
great location in Playa Del Carmen, gym was limited with equipment
Vista espectacular , servicio ok, necesita mejor mantenimiento y mayor variedad de bebidas, Solo 2 tipos de cervezas. El mini bar del cuarto debiera ser mejor, solo 2 cervezas, 2 refrescos y 2 papas lays, tomando en cuenta q no hay donde comprar nada alrededor debería estar mejor surtido. Las almohadas ...
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