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Coco Rio Hotel

Property class: 3

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Photo gallery for Coco Rio Hotel

A multi-level outdoor area with a pool, seating, and various plants. - Coco Rio Hotel (Playa del Carmen)
A spacious living area with a ceiling fan, a dining table, and a view of a garden through an open doorway. - Coco Rio Hotel (Playa del Carmen)
A room with a large mirror, a bookshelf filled with books, a decorative lamp, and a small lantern on the shelf. - Coco Rio Hotel (Playa del Carmen)
A stone staircase leading to a door with a white curtain, surrounded by potted plants and decorative items. - Coco Rio Hotel (Playa del Carmen)
A bedroom with two beds, a ceiling fan, a large window with curtains, and a wall with a motivational quote. - Coco Rio Hotel (Playa del Carmen)
A short walk from Playa del Carmen Main Beach and Quinta Avenida, Coco Rio Hotel provides a garden and more. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room, Courtyard View

A hotel room with a bed, a desk, a chair, a wardrobe, and an air conditioning unit.

Superior Double Room, Courtyard View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Quadruple Room, Courtyard View

A hotel room with two beds, a wardrobe, a desk, and a television.

Superior Quadruple Room, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Room, City View

A modern bedroom with a large bed, a unique headboard, and a view of greenery outside.

Junior Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Gonzalo Guerrero, a neighborhood in Playa del Carmen, is home to Coco Rio Hotel. Playa del Carmen Maritime Terminal and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Calle 26 Nte 125 Gonzalo Guerrero, between 5th and 10th Avenue, Playa del Carmen, QROO, 77720

What's nearby

  • A public square with a central sculpture of a figure with outstretched wings, surrounded by other statues.
    Quinta Avenida
    1 min walk - 0.1 miles
  • A multi-level shopping mall with palm trees, hanging decorations, and various stores.
    Quinta Alegría Shopping Mall
    3 min walk - 0.2 miles
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    5 min walk - 0.3 miles
  • An aerial view of a coastal city with a wide beach, clear turquoise waters, and dense greenery.
    Mamitas Beach
    5 min walk - 0.3 miles
  • Central Square
    11 min walk - 0.6 miles

Getting around

  • Cancun Intl. Airport (CUN)
    49 min drive

Restaurants

  • La Vagabunda
    1 min walk
  • Amorino
    1 min walk
  • Micaela's
    2 min walk
  • Starbucks
    1 min walk
  • Los Chachalacos
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 11:00 AM for a fee: USD 7 for adults and USD 4 for children

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 4 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

Frequently asked questions

Is Coco Rio Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Coco Rio Hotel?

Check-in begins at 3:00 PM.

What time is check-out at Coco Rio Hotel?

Check-out is at noon.

Where is Coco Rio Hotel located?

Located in Gonzalo Guerrero, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach, and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mi (2 km).

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Reviews

Coco Rio Hotel Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 41 out of 55 reviews
Rating 8 - Good. 9 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 2 out of 55 reviews

Reviews

Verified review

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! The room was clean a quiet. People are friendly and helpful. I will stay again next time. Definitely recommend!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff and great location.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, amenities
Room clean and quiet. Hotel in an excellent location a very short distance from long pedestrian walkway with great restaurants and stores. Also not that far from beaches.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!

Coco Rio Hotel is very charming and is in a great location. The rooms are nice and clean. The outdoor atrium area in the middle is very calming and pleasant. The staff members were excellent as well. I will definitely stay again!
Stayed 6 nights in Jun 2025
Verified review

10/10 Excellent

Indrani

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at Coco Rio Hotel! The concierge staff, especially the two ladies at the front desk, were incredibly helpful, accommodating, and genuinely sweet. We checked in on the 21st, and although we weren’t happy with our initial room, they promptly offered us two other options-truly receptive to guests’ needs. Room cleaning services are available on request, so if you hang up the “Do Not Disturb” card, the staff will happily attend to your room. I really appreciated the secure, safe, and cozy atmosphere of this boutique hotel. The room amenities are very good and reflect the price charged. Overall, my experience was excellent. My only suggestion would be to upgrade the pillows. Not everyone is comfortable with flat pillows, and the current ones feel like simple cotton padding covered with a pillowcase. Fluffier pillows would make an already great stay even better. Highly recommend for a safe, friendly, and quality stay!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Nellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very sweet hotel stay, all the essentials you need for a stay in playa del carmen
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome I recommend this place and will be going back soon and will bring friends and family
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
Rooms were spacious and clean. The courtyard style was interestingly laid out. We arrived at 2:45 pm and were made to wait until ‘official’ check in time at 3pm which I thought was a bit petty. For the price we paid I would stay again.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Magnus

Liked: Cleanliness, staff & service
The property is nice, but has no elevator.. I had a nice room but on the 3rd floor.. that meant 40 ( fourth) steps up and down each time I went to my room Also the hotel is quite far from the main beach ..
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Mireya Yudith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpía A una cuadra de 5ta Avenida Excelentes instalaciones Muy vintage
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiendas Cercanas
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo buena la experiencia todo super bien la habitación limpia, el personal amable buen lugar para pasar la noche o varios días ojito
Stayed 1 night in Aug 2026
Verified review

4/10 Poor

Hector

Liked: Cleanliness, staff & service, amenities
Quiero dejar en claro que el chico de recepción me atendió de buena manera, dejando eso de lado es una de las peores experiencias que he tenido más bien la única mala experiencia, reserve la mejor habitación y me dieron la habitación la más sencilla, piensan que uno es viajero primerizo y no respetaron mi reservación dando excusas, tienen cero ética profesional, fue la primera y última vez que me quedo aquí lo bueno que era solo 1 noche, no respetan la reservación por Expedia jamás me había pasado esto.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Itzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpias las habitaciones, excelente servició
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amable
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo fue súper adecuado a mis necesidades, el personal bastante amable y atento
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

paola

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena locación
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Luis Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel si está en buena ubicación y buen precio para la zona el detalle fue el clima que enfriaba muy poco y la limpieza avía un poco de polvo en el closet y la habitación de ahí en fuera todo los demás muy bien.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

vinicio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Samoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserve directo de Expedia y encontré buen precio a escasos metros de l quinta avenida, desde el momento llegar al hotel muy buena atención de recepción, el cuarto muy limpio en óptimas condiciones, sin duda me volvería a hospedar. Pd. Me quedé con ganas de probar la comida
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel se encuentra en una excelente ubicación (a media cuadra de la 5ta avenida) por lo que tiene todo tipo de comercios y restaurantes muy cerca, inclusive a la playa se llega caminando en 5 a 10 mins. Tiene lo necesario para descansar cómodamente por un costo accesible.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia está cerca una tienda el personal muy amable
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el hotel! Muy bonito, con tema romántico como de Paris typo Boho , muy limpio, y los empleados muy amables
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo my bien
Stayed 1 night in May 2026