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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and a full-service spa

Choose dates to view prices

The Fives Downtown Hotel & Residences sits in the heart of the city, offering a sophisticated urban escape. Travelers can relax at the Vassa Spa, dine at two distinctive restaurants, grab coffee at the on-site shop, or take in city views from the rooftop terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • Pet friendly

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Designer toiletries
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Designer toiletries
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

8.0 out of 10
Very good
(3 reviews)

Highlights

Terrace
Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(1 review)

Highlights

Individually decorated
Private outdoor hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Sofa bed
2 bedrooms
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Highlights

Individually decorated
Private outdoor hot tub
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
2 bedrooms
  • 96 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Designer toiletries
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually decorated
Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Interior

Superior Room

  • Sleeps 4

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 4

View all photos for Two Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Mezzanine Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Mezzanine Suite

  • Sleeps 4

View all photos for One Bedroom Suite

Premium bedding, minibar, in-room safe, individually decorated

One Bedroom Suite

  • Sleeps 4

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • 53 sq m
  • Sleeps 4

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • 36 sq m
  • Sleeps 2

View all photos for Suite with Partial Sea View

Living room | Flat-screen TV

Suite with Partial Sea View

  • 49 sq m
  • Sleeps 3

View all photos for Suite with Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Garden View

  • 90 sq m
  • Sleeps 3

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 96 sq m
  • Sleeps 8

View all photos for Suite with Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Partial Sea View

  • 106 sq m
  • Sleeps 6

View all photos for Suite with Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite with Street View

  • 48 sq m
  • Sleeps 4

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | View from room

Premium Penthouse, 2 Bedrooms

Highlights

Individually decorated
Private pool
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
2 bedrooms
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Premium bedding
Private bathroom
Hair dryer
Designer toiletries
Microwave
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite with Whirlpool and Partial Ocean View

Premium bedding, minibar, in-room safe, individually decorated

Two Bedroom Suite with Whirlpool and Partial Ocean View

  • Sleeps 6

One-Bedroom King Suite With Partial Ocean View

  • Sleeps 4

1 Kg Bed 1 Bedrm Suite Whrlpl/Partial Ocean Vw

  • Sleeps 4

King Mezzanine Room

  • Sleeps 4

2 Double Beds Deluxe Courtyard View

  • Sleeps 4

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About the neighborhood

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.3 miles
  • Playacar Beach - 5 min walk - 0.3 miles
  • Central Square - 9 min walk - 0.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Karen's - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Pollos El Pechugon - ‬1 min walk
  • ‪Las Hijas De La Tostada - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

Luxury hotel near Quinta Avenida
Located close to Central Square and Quinta Alegría Shopping Mall, The Fives Downtown Hotel - Curio Collection by Hilton provides a swim-up bar, a poolside bar, and a grocery/convenience store. Indulge in a deep-tissue massage, a body scrub, and a body wrap at Vassa Spa, the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with a swim-up bar
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and tour/ticket assistance
  • Wedding services, a 24-hour front desk, and 1 meeting room
  • Luggage storage, multilingual staff, and a banquet hall
  • Guest reviews say great things about the helpful staff and location
Room features
All 133 individually decorated rooms offer thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, microwaves, and coffee/tea makers

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Hyatt Centric Playa del Carmen - Downtown House & Beach House
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel - Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

Is The Fives Downtown Hotel - Curio Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 24 lbs per pet. There's a fee of USD 25 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 19 per night. Valet parking is available for USD 19 per night. Limited spots are available.

What time is check-in at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Downtown Hotel - Curio Collection by Hilton?

Check-out is at noon. Late check-out is available for a fee.

Where is The Fives Downtown Hotel - Curio Collection by Hilton located?

Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Central Square, and Quinta Alegría Shopping Mall. Mamitas Beach and Xcaret Eco Theme Park are also within 6 mi (10 km).

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The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 417 out of 688 reviews
Rating 8 - Good. 159 out of 688 reviews
Rating 6 - Okay. 50 out of 688 reviews
Rating 4 - Poor. 26 out of 688 reviews
Rating 2 - Terrible. 36 out of 688 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The poolbar staff are excellent. Seating is comfortable
Stayed 1 night in Nov 2025

6/10 Okay

Dawa

Good staff
Stayed 3 nights in Nov 2025

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice resort, my favorite part was the infinity pool. I liked the shower. The beds were not as comfortable overall a 4 out of 5
Stayed 3 nights in Nov 2025

10/10 Excellent

casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are quiet, well exposed and comfortable. Not to mention spacious. The rooftop pool is excellent. Service is fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service
Great.
Stayed 4 nights in Nov 2025

10/10 Excellent

Saliel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time there best place
Stayed 5 nights in Sep 2025

10/10 Excellent

jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located for access to 5th avenue and the beach. The suites are well appointed and feel luxurious, which is what I anticipated for a more upmarket stay. The rooftop was amazing with full horizon views of the sea and the city..Again a more upmarket environment. Tastefully laid out around a spa,a restaurant and the most incredible infinity pool.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location great service
Stayed 10 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location nice room-in the middle yet a couple 0f blocks from the sound/noise
Stayed 1 night in Oct 2025

10/10 Excellent

LEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to go walk around 5th Avenue and convenient to drive to Xcaret parks.
Stayed 4 nights in Aug 2025

8/10 Good

Wei min

Liked: Cleanliness, staff & service, property conditions & facilities
......
Stayed 1 night in Oct 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, amenities
I request a full refund. My stay at The Fives was a horrid experience. The environment felt careless and the service fell far below any standard of hospitality. The staff blocked me from receiving my Uber Eats order for no valid reason. The front desk person spoke to me with complete disrespect. The energy of the place felt hostile. I cancelled my extra night because I refused to remain in a space that treats guests this way. I will never return. The Hilton deserves full awareness of how this property represents itself because it damages the reputation of the brand.
Stayed 2 nights in Nov 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Sep 2025

6/10 Okay

cory

Disliked: Amenities
Room was decent. We had two of three nights with very loud people above us. Called front desk three times, and they were rude and said no one was making noise. The floors are all tile and there are tables and chairs being moved around from 8:00 pm to midnight, then at 5:30 am on. Staff refused to move us. Room was very humid and the sheets felt wet. We could not get the thermostat to work right. Won't be back.
Stayed 3 nights in Nov 2025

8/10 Good

Patrica Costello

Liked: Cleanliness, staff & service
The hotel was just ok. They offered a daily breakfast that was hard to eat. Very limited items and cheap- low quality meats/cheeses.
Stayed 5 nights in Aug 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
This property was very nice and the rooms were clean and simple. I stayed one night and it was a smooth check in and check out.
Stayed 1 night in May 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop is amazing. Really great service. Good drinks and delicious food.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great
Stayed 6 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay at the fives….
Stayed 3 nights in Apr 2025

8/10 Good

Teshia

Liked: Property conditions & facilities
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey Robert

Liked: Amenities
Staff and service was amazing. Room was clean and bed was super comfortable. I would stay here again!!
Stayed 4 nights in Mar 2025

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!!

Great location!! Excellent valet.. close to everything
Stayed 1 night in Mar 2025
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