This is the second time we have stayed at this hotel. My spouse and I both love it here. However this time we got a room where the entry into the room and the bathroom was a littl odd. There is a raised step to get into the room then when you get into the room you step down into the room. The bathroom ...
Great location, staff was very helpful and friendly
Very friendly staff, the rooms are very nice, I usually use my own shampoo, conditioner, lotion, etc. But when I smelt the ones they provide I was blown away!! The location is great, everything is within walking distance. Everything about my stay was perfect, looking forward to staying there again ...
I LOVED THAT IT WAS CLOSE TO 5A AVENIDA 1 BLOCK FROM THE BEACH AND OVER ALL A QUITE CLEAN HOTEL EXCEEDED MY EXPECTATIONS
Street parking only. However, Hotel staff was helpful in assisting us with street parking. Very friendly, great room cleaning. Wonderful breakfast. Close to busy 5th avenue. Great location, but note that near noisy bars, but usually they start to close after 11 pm and is quiet for sleeping after ...
Very courteous staff and helpful. It’s well located and a clean place to spend the night
Beautiful place excellent service great staff I will come back because it was a great experience
I really enjoyed my staying at the hotel. It is a beautiful oasis in the heart of Playa del Carmen. Very peaceful and perfect to relax. Room was clean, staff was always polite and helpful. The pool is amazing. Breakfast in the restaurant is also great with many choices from the meny. I would definitely ...
It’s very well located, walking distance to Quinta Avenida, the beach, and all the touristic places in the city.
We were a couple for 3 nights and we really liked the hotel, special, quiet, clean, pastoral, as if they were in the middle of the jungle. The service was excellent, the breakfast is good and the hotel is in an excellent location, we really recommend
I like that the hotel is near the beach, shopping center like Walmart and la 5 Avenida
The receptionist are so friendly, especially the last lady we met in the morning when checking out. I cant remember her name. Also the security was so helpful. My major concern was packing. There is no parkin
Very interesting place. Like nothing I've seen before
Nice location outside of the main town. We felt safe and welcomed.
Great location as it’s so close to Cozumel pier yet quiet for a good night sleep.
Presentation around the hotel and breakfast were my favorite aspects. We had an issue with the cleanliness of our room blankets since they had a wet spot and under a small spot of blood. Besides that, everything was great!
It was a beautiful hotel and the staff were very nice and accommodating. The food from the restaurant was excellent and well prepared. The room that we had was amazing and relaxing! It was a really awesome experience and I would definitely book with them again!!
Great rooms, great location, and great staff especially Brenda who goes out of her way to make our stays there so enjoyable.
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