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Aparthotel

Luciana Hotel & Beach Club

3.0 star property
On beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Luciana Hotel & Beach Club

On the beach, white sand, sun loungers, beach umbrellas
Reception
Exterior
Terrace/patio
Deluxe Room, Partial Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Outdoor Space
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room, Partial Sea View

Terrace/patio

Deluxe Double Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • 25 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Smart TV

Deluxe Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Partial Sea View

Terrace/patio

Deluxe Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Partial sea view
  • 25 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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View from property

Playa Palms Beach Hotel

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  • Kitchen
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 1,622 reviews
Playa Palms Beach Hotel

About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.1 miles
  • Playa del Carmen Main Beach - 3 min walk - 0.2 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.5 miles
  • Xcaret Eco Theme Park - 12 min drive - 5.9 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪The Roof Bar - ‬3 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Tropical Playa del Carmen - ‬3 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬2 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Luciana Hotel & Beach Club

On beach with outdoor pool, near Quinta Avenida
When you stay at this beach aparthotel you can enjoy umbrellas, sun loungers, and free beach club on site. Each apartment offers free WiFi, a coffee/tea maker, and a Smart TV with satellite channels. A hair dryer, a safe, and a shower are among the other amenities that guests will find. Housekeeping is available on request.
Luciana Hotel & Beach Club offers 22 air-conditioned accommodations with safes and coffee/tea makers. Smart televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Playa del Carmen aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Beach

  • On a white sand beach
  • Beach loungers
  • Beach umbrellas
  • Free beach club

Pool/Spa

  • Hot tub
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Coffee/tea maker
  • Mini-fridge

Dining

  • A bar/lounge
  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe

Location highlights

  • In an entertainment district
  • In the city center
  • Near the sea
  • On the waterfront

Things to do

  • Free beach club

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 buildings
  • 22 units
  • 3 floors
  • Bed sheets changed on request
  • Built in 2002
  • Housekeeping (on request)
  • Renovated - January 2025
  • Towels (changed on request)
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

Is Luciana Hotel & Beach Club pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Luciana Hotel & Beach Club?

This property doesn't offer parking.

What time is check-in at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Luciana Hotel & Beach Club?

Check-out is at noon. Late check-out is available for a fee.

Where is Luciana Hotel & Beach Club located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center and within a 10-minute walk of Quinta Avenida, Playa del Carmen Maritime Terminal, and Mamitas Beach. Gran Coyote Golf and Xplor Theme Park are also within 6 mi (10 km).

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Luciana Hotel & Beach Club Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 258 out of 541 reviews
Rating 8 - Good. 152 out of 541 reviews
Rating 6 - Okay. 64 out of 541 reviews
Rating 4 - Poor. 31 out of 541 reviews
Rating 2 - Terrible. 36 out of 541 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10

Recommended for the people who want to stay near beach.
Stayed 9 nights in Apr 2025

10/10

Clean and close to everything. Helpful staff, nice pool and right on the water.
Stayed 1 night in May 2025

8/10

A perfect location (right on the beach), an excellent value for the budget.
Stayed 6 nights in Mar 2025

8/10

Great Access to beach, friendliness of beach/bar area personnel
Stayed 2 nights in Feb 2025

10/10

Close to beach and other areas of interest.
Stayed 5 nights in Feb 2025

10/10

Right on the beach with chairs and umbrellas available. The swimming pool was really clean and great for the kids.
Stayed 2 nights in Mar 2025

10/10

Great hotel. Excellent food. Raul was a fantastic servercand the rest of the employees were great too. Rooms were clean. Fridge worked great. Beach is very nice walk about 100ft to the south to enter the water to avoid rocks at tge water edge
Stayed 5 nights in Apr 2025

10/10

We stayed at the hotel Luciana and had just a wonderful stay. The restaurant has especially good food and Raul our waiter was very helpful and ambitious. I would definitely go back to stay at this hotel. The only thing was the maids had forgotten to give coffee and waters one they clean the rooms.
Stayed 5 nights in Apr 2025

10/10

Everything Was OK
Stayed 5 nights in Apr 2025

8/10

The hotel rooms are clean , average accommodation , the pool is nothing special but we didn’t go to swim in the pool we went for the beach and it’s right out our room and awesome . Service was great at the beach club and hotel ,The hotel is close to everything you need . If your looking for good place to hangout at the beach this is it. I would use this hotel again .
Stayed 12 nights in Mar 2025

8/10

Clean and comfortable rooms, bar located on the beach, friendly personnel. I would definitely return.
Stayed 1 night in Mar 2025

10/10

The property was very clean, it was close to the beach, and we got excellent service all day long on the beach. Darien took very good care of us.
Stayed 5 nights in Feb 2025

10/10

Travel disruptions left us needing a room last minute and later at night. Check in was fine and the room was a great end to our chaotic day. I would recommend this hotel to anyone looking to stay in Playa del Carmen.
Stayed 1 night in Feb 2025

8/10

There is some wear and tear but the room is clean, bed was comfortable and I felt safe during my stay. The entrance is on the beach side or passing through a restaurant. Walkable to ADO and plenty of restaurants and stores. There is music that goes on 24/7 but it didn’t affect my sleep. To access the ocean
Stayed 2 nights in Apr 2025

4/10

hotel entrance from the beach through the bar and on the sand hopeless. Service so-so. Rooms clean but old-fashioned. Not very clean. No attractions at the bar in the evening. Breakfast poor, I do not recommend. The beach is ok, there are few sunbeds. The hotel is only good because it is in a good location
Stayed 4 nights in Apr 2025

8/10

Nice hotel steps from the water. Our room was nice and clean for the most part - make sure to ask for new coffee if you want some otherwise it’s hit or miss each day. But they gave us more when we asked at the front desk. The music at the nearby restaurant was quite loud until about 11pm and started up about 7:30am but it was still quieter than 5th. The front desk at the Carmen serves as the reception for Luciana hotel as well and although the Luciana front staff are not present as often, the folks at the Carmen were happy to help us out. Our room was steps from the water which was a real bonus. The location was great and I’d recommend this hotel.
Stayed 10 nights in Apr 2025

6/10

This property is incovenient
Stayed 6 nights in Mar 2025

4/10

The place is clean and nice, but the card (key) didn't work I could not go to sleep until late then the next day they forgot to save me a beach chair that was only for International tourist . 😡
Stayed 3 nights in Feb 2025

6/10

Small hotel which is good
Stayed 7 nights in Apr 2024

10/10

Nice and clean beach front very friendly good breakfast.
Stayed 7 nights in Sep 2022

10/10

Beautiful beach front experience, great staff, great access to all activities in the water on the beach and in town!
Stayed 7 nights in Nov 2022

8/10

This is the hotel we chose to stay after a terrible night at another place. This place was formerly Playa Maya Beach Hotel that we have stayed at before. The rooms do need upgrading which I think they are doing slowly. Bed was ok but somewhat hard. Staff mostly spoke Spanish but food and service was excellent! The chef Victor went out of his way to cook whatever you wanted and it was most excellent. The best is that it is right on the beach and they have very comfortable beach chairs and beds! There are a few stairs to contend with but all in all, I would stay here again! They were installing new refrigerators when we left.
Stayed 6 nights in Feb 2025

8/10

The breakfast and the service was great,
Stayed 2 nights in Oct 2022

8/10

Enjoyed our stay. Little interior to public access
Stayed 4 nights in Apr 2024

10/10

Great hotel and staff. Beach and bar are both really good
Stayed 7 nights in Nov 2022