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Aparthotel

Playa Palms Beach Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

View from property
Premium bedding, in-room safe, laptop workspace, blackout drapes
View from property
Outdoor pool, pool umbrellas, sun loungers
Ocean Front Studio | Private kitchenette | Fridge, microwave, stovetop, espresso maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Kitchen
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

32-inch flat-screen TV with cable channels, TV

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
2 bedrooms
  • Ocean view
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • Ocean view
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Premium bedding
Separate bedroom
  • Ocean view
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room Standard With Garden View

Living room | 32-inch flat-screen TV with cable channels, TV

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room Standard With Partial Sea View

Living room | 32-inch flat-screen TV with cable channels, TV

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles
  • Playa del Carmen Maritime Terminal - 13 min walk - 0.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 871 out of 1622 reviews
Rating 8 - Good. 458 out of 1622 reviews
Rating 6 - Okay. 156 out of 1622 reviews
Rating 4 - Poor. 60 out of 1622 reviews
Rating 2 - Terrible. 77 out of 1622 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful !
Stayed 4 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Will definitely stay here again. Top notch service.
Stayed 6 nights in Apr 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities, communication
Good quite place to stay that’s not too far from attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

susy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful cozy place with spectacular view. Nice fresh breakfast
Stayed 2 nights in Apr 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

KATARZYNA

Liked: Cleanliness, property conditions & facilities, communication
Clean safe place with small beautiful beach, definitely I would recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Uri

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great
Stayed 3 nights in May 2025

10/10 Excellent

Victoria's

Liked: Cleanliness, amenities, property conditions & facilities
I love the employees beautiful clean hotel. The sarcoso by the beach they should clean it everyday instead of letting it get overwhelming.
Stayed 8 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked this place
Stayed 3 nights in Mar 2025

10/10 Excellent

carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, communication
Always wonderful!
Stayed 1 night in Jan 2025

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities, communication
Super duper, clean, quiet and safe.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nichole

Liked: Cleanliness, amenities, property conditions & facilities, communication
I did a video about this property on my Youtube channel: LaPawsBound. We stayed here for one night in April 2025. I talk about the hotel's proximity to 5th Ave, the staff, the room, ordering dinner in, the pool, and the beach. I give my honest feedback and if we would stay here again.
Stayed 1 night in Apr 2025

8/10 Good

RAFAEL

Liked: Cleanliness, property conditions & facilities, communication
Great location, great customer service!
Stayed 5 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Everything was so wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really enjoyed my stay. The location is amazing, right on the beach and just down the street from 5th Ave. The staff were all great and the hotel is really nice with views of the ocean.
Stayed 7 nights in Feb 2025

10/10 Excellent

john d

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to the ocean and town. Friendly, helpful staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Love this place ; 3rd time staying there; landscaping is amazing as are the rooms. A lot of value. Quiet too despite being three blocks from main shopping / restaurant area. Beach is ok (small fishing boats parked in water) but sunning areas are fine. Some confusion using an Amex card through Expedia but that got resolved. Will definitely come back. Thnx for great stay
Stayed 3 nights in Apr 2025

2/10 Terrible

Adrian

Liked: Communication
Disliked: Cleanliness
Property smells like sewer, I almost threw up every morning on walked out of the room.
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
We were impressed by the location, the staff, and overall appearance. We will definitely be back.
Stayed 8 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely property right on the beach. Much nicer than staying to a large American chain hotel. Staff were wonderful. Only one block from busy shopping and restaurant/bar street but totally quiet. All units have lovely balconies with a hammock. As others have said, the beach is small, but right next to larger beach area. Highly recommend!!!
Stayed 5 nights in Apr 2025

8/10 Good

George

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great shower, beach second rate.
Stayed 1 night in Mar 2025