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Aparthotel

Playa Palms Beach Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Playa Palms Beach Hotel offers a peaceful retreat steps from the beach. Enjoy an 18-hole golf course, lounge by the outdoor pool under umbrellas, or find a quiet garden spot. Attentive staff and complimentary WiFi add convenience to this tranquil getaway.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout drapes

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen | Fridge, microwave, stovetop, espresso maker

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, laptop workspace, blackout drapes

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Ceiling fan
Blackout drapes/curtains
  • 67 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Penthouse

Penthouse | Premium bedding, in-room safe, laptop workspace, blackout drapes

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View | Premium bedding, in-room safe, laptop workspace, blackout drapes

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Blackout drapes/curtains
Ceiling fan
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Garden View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Double Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Partial Sea View

  • 25 sq m
  • Sleeps 3

View all photos for Double Room Standard with Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Double Room Standard with Sea View

  • 33 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout drapes

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Sleeps 4

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 miles
  • Quinta Avenida - 2 min walk - 0.1 miles
  • Quinta Alegría Shopping Mall - 3 min walk - 0.2 miles
  • Mamitas Beach - 5 min walk - 0.3 miles
  • Central Square - 6 min walk - 0.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬3 min walk
  • ‪Lido Beach Club - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Reviews

Playa Palms Beach Hotel Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 934 out of 1715 reviews
Rating 8 - Good. 479 out of 1715 reviews
Rating 6 - Okay. 163 out of 1715 reviews
Rating 4 - Poor. 61 out of 1715 reviews
Rating 2 - Terrible. 78 out of 1715 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just far away enough from the nightlife where you can’t hear them, location can’t get much better
Stayed 1 night in Dec 2025

10/10 Excellent

Narmina

Liked: Cleanliness, amenities, property conditions & facilities, communication
I really liked the property it was close to main street in Playa del Carmen and still very quiet and peaceful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is a lovely smaller place in a great location- staff are lovely and the rooms are spacious and comfortable. Very friendly helpful staff and good small beach with lovely views
Stayed 3 nights in Nov 2025

8/10 Good

Sriharsha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Rooms are clean, good location to hangout near by. Parking needs to be figured out during day
Stayed 2 nights in Dec 2025

8/10 Good

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent place and affordable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Serge

Liked: Cleanliness, property conditions & facilities, communication
Nice place, friendly staff, atv parking right out front
Stayed 4 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
Staff was excellent. Room was clean and comfortable. Location, location location! Will stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Terry Morton

Liked: Cleanliness, property conditions & facilities, communication
Charming property in excellent location, close to restaurants, bars, shopping & beach
Stayed 4 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. We are truly happy with this hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like vacation to family
Stayed 1 night in Sep 2025

6/10 Okay

ariel

Liked: Property conditions & facilities, communication
Staff great very helpful Room condition there is a lot of flies no idea where they came from as we had the room close at all times. The bed mattress is a hard one so don’t be looking for a comfy bed Location and view is amazing
Stayed 2 nights in Nov 2025

8/10 Good

Barbara

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a small studio but had what was needed. Only thing missing was a towel bar by the kitchen sink for the tea towel. TV was not working but they got another one for us. My husband liked sitting at the beach and watching the fishing boats coming in with their catch.
Stayed 7 nights in Nov 2025

8/10 Good

Danielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beach view
Stayed 5 nights in Sep 2025

10/10 Excellent

Sarah Melody

Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved how the property had private access to the beach as well VERY close to the strip I also felt very safe walking alone in the area
Stayed 2 nights in Aug 2025

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect location next to the ocean. Very affordable
Stayed 1 night in Aug 2025

10/10 Excellent

Eldiza

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like that it was small and quiet close to the beach
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was our 2nd time staying at the Palms. Very nice place to stay. The staff could not be nicer and more helpful. Very nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Yelena

Liked: Cleanliness, property conditions & facilities, communication
Friendly and professional stuff. Great noises -proof windows which is necessary if you are not a night-party person. AC worked great.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Property had ocean views snd close to all the shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

MA NOEMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view right next to beach
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielle Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to visit but it can get pricy!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities, communication
I stayed in a studio with ocean view. It was fantastic! The room was clean and I had a great stay. Very close to the Quinta Avenida with plenty to do… Restaurants, cafes, shops, clubs. Everything within walking distance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely beautiful place❣️
Stayed 1 night in Jun 2025

10/10 Excellent

Benzion

Liked: Cleanliness, property conditions & facilities
Clean, cozy, quiet. Great location
Stayed 3 nights in Jul 2025
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Policies

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